1.    31 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 2
    Windows 10 Pro

    Blue screen on restart - kmode_stop_exception


    Only when restarting. While running, it runs like a champ (beyond Cortana giving me the cold shoulder, verbally).
    When restarting however, I get the error without any (file.dll).

    Checking the log, it appears to be the ntkrnl, which has never spelled anything good for a system. So just looking for a few hints. Just upgraded from 7 Pro.
    I did reboot to get my video drivers working after the upgrade, but at that time I did not notice if it was already crashing or not.
    I suspected it might have come from trying to reinstall my drivers for sound, trying to get Cortana to speak with me - so I completely uninstalled the sound drivers and let Windows put it back, still no go. Again, it has not crashed while being used and it has not slowed/had errors. Only when I try to shut it down or restart.


    Attachment 27037
      My ComputerSystem Spec
  2.    31 Jul 2015 #2
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    All of your dumps are blaming the same thing, Gigabyte On/Off Charge.

    Code:
    BugCheck 1E, {ffffffffc0000005, fffff800aa10a892, 0, 4e}
    
    *** WARNING: Unable to verify timestamp for AppleCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
    Probably caused by : AppleCharger.sys ( AppleCharger+270c )
    
    Followup: MachineOwner

    It's not uncommon for Gigabyte utilities to cause BSODs, the only advice I can offer here is to uninstall that particular component.
      My ComputerSystem Spec
  3.    31 Jul 2015 #3
    Join Date : Jul 2015
    Posts : 2
    Windows 10 Pro
    Thread Starter

    Boozad, thank you very much. My windows 10 is now almost completely perfect. Once I get Cortana working, it will be rock solid.

    Thanks again. I actually uninstalled all the Gigtabyte stuff, since they don't have anything for Windows 10 with this board. After an initial few crashes while removing it - the rest has been solid. So far, so good.
      My ComputerSystem Spec
  4.    31 Jul 2015 #4
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    You're welcome, good to hear all's running smooth. If you have any more issues just give us a shout, we'll be here. Enjoy W10!
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved How do I get rid of Windows 10 Blue Wallpaper from Log in?
I can't seem to find any options where I can replace this ugly blue logo wallpaper.
Customization
Blue circle by pointer all the time - W10 Pro X64 in Oracle VM
This just started yesterday. Did not have it previously. Now when I boot the blue circle is always by the mouse pointer. Nothing I do gets rid of it. Have not tried a Clean Boot yet, will do so soon. Just wondering if anyone else has had this and...
General Support
Solved Everyting wemt blue during 10158 upgrade.
Last night I was installing the 10158 upgrade. At the second restart, the boot screen (gigabyte) came in blue, and the entire process continued in blue. When the installation completed, the desktop came with a blue tint, too. Everything went blue...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:22.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums