Windows 10: bsod freezing playing gta v bf1 error 0x124 and 0x3B Solved

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  1. Posts : 75
    windows 10 enterprise 64-bit
    Thread Starter
       09 Mar 2018 #31

    oops i just uninstall it
      My ComputerSystem Spec


  2. Posts : 21,004
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Mar 2018 #32

    The Windows driver verifier tool should be run for 48 hours. Then after the last BSOD for an additional 36 hours.
    This should fix all misbehaving drivers.

    The following are causes of BSOD:

    a) hardware drivers
    b) software drivers
    c) hardware

    So eliminating hardware and software drivers will be useful in the troubleshooting.
      My ComputerSystem Spec


  3. Posts : 75
    windows 10 enterprise 64-bit
    Thread Starter
       09 Mar 2018 #33

    thank you
    i i re-enable it again and it shows again this time the causing was from the app center from gigabyte
    so i uninstalled it and so far there is no bsod...but again i don't think my problem was from neither the 2 apps because the bsod was appearing even before install the previous apps..so i'm gonna wait and see if there is other misbehaving drivers that i should take care of...but in my opinion it is a hardware issue because it appears even when i reinstall the windows..i mean before any unnecessary apps i installed except the games...that i want to be sure if the problem has been solved or not...after installing the new psu and gpu and cleared cmos and removing the battery reinstalled windows...and the tests show that the cpu and memory and ssd/hdd are ok...i don't know if it's a bad motherboard...but if it is not then what could it be!!!
    everything still under warranty
      My ComputerSystem Spec


  4. Posts : 21,004
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Mar 2018 #34

    The workup needs to be done in a methodical fashion.
    The 0x124 is very often a hardware problem.
    However there was another bugcheck. It was not all 0x124.
    So the Windows driver verifier is used to fix all of the other misbehaving drivers.

    For each misbehaving driver please run the beta log collector.

    If you uninstall drivers and there is no driver information posted in the thread it will be difficult to review the history.
    So please indicate the driver that you just installed and please post a new zip after each BSOD so that we can keep track of all of the tests and steps.
      My ComputerSystem Spec


  5. Posts : 75
    windows 10 enterprise 64-bit
    Thread Starter
       09 Mar 2018 #35

    here you are the attachment of the beta log collector
    and if you want images from who crashed app just tell me...also i have bluescreen viewer ...and windbg preview
    if needed
    bsod freezing playing gta v bf1 error 0x124 and 0x3B Attached Files
      My ComputerSystem Spec


  6. Posts : 21,004
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Mar 2018 #36

    There were 2 BSOD mini dump files displaying gdrv.sys as the misbehaving driver.
    Uninstall this driver.
    Do not reinstall it at this time.
    Restart Windows driver verifier and if there are any BSOD please post a new zip into the thread.


    Open file explorer > this PC > C: > in the right upper corner search for: C:\windows\memory.dmp > zip > post a one drive or drop box share link into the thread



    Code:
    04/03/2018 0:55	Windows Error Reporting	Fault bucket 0x124_GenuineIntel_PROCESSOR_TLB, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0d778f11-736d-48fd-abd5-1e107b9c6819

Problem signature:
P1: 124
P2: 0
P3: ffffbd0eefd40028
P4: b2000000
P5: 10019
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\030418-11765-01.dmp
\\?\C:\Windows\TEMP\WER-16796-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57F4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5805.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5825.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_c1d1f4fbd12243e553bc9a275b65253dbea2a48_00000000_cab_0f1cffcc

Analysis symbol: 
Rechecking for solution: 0
Report ID: 0b71451a-3490-417e-80d9-625f8a39d065
Report Status: 268435456
Hashed bucket:
    08/03/2018 9:24	Windows Error Reporting	Fault bucket 0x124_GenuineIntel_PROCESSOR_TLB, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 41a8bd6f-9e98-46d7-9b54-7db471efd306

Problem signature:
P1: 124
P2: 0
P3: ffff970863fb1028
P4: f2000000
P5: 10019
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\030818-22328-01.dmp
\\?\C:\Windows\TEMP\WER-26359-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7752.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7781.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER77A2.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_3f95c0a7dd9a31bc2da73eaf5f41e8a5433b3ce6_00000000_cab_1dd0e52f

Analysis symbol: 
Rechecking for solution: 0
Report ID: c8980857-b004-4fb1-b715-e628525bc4a4
Report Status: 268435456
Hashed bucket:
    07/03/2018 20:38	Windows Error Reporting	Fault bucket 0x124_GenuineIntel_PROCESSOR_TLB, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 59aa2776-1f7c-4fe5-9d23-2873c35fc2f4

Problem signature:
P1: 124
P2: 0
P3: ffff848eb6b40028
P4: f2000000
P5: 10019
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\030718-12625-01.dmp
\\?\C:\Windows\TEMP\WER-17328-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER591C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER593B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER595C.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_70dbd8ac4ac43fea1472a68875318cfefcecfdd_00000000_cab_124488e6

Analysis symbol: 
Rechecking for solution: 0
Report ID: 10ce2fd7-8360-4de5-9cd6-9e06c632bbc7
Report Status: 268435456
Hashed bucket:
    09/03/2018 6:27	Windows Error Reporting	Fault bucket 0x124_GenuineIntel_PROCESSOR_TLB, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: b5420649-bf22-48ab-9a07-1ff1fcb13855

Problem signature:
P1: 124
P2: 0
P3: ffff958051390028
P4: f2000000
P5: 10019
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\030918-13546-01.dmp
\\?\C:\Windows\TEMP\WER-18718-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B8D.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BAC.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BCD.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_ad68a1c35b713647e6fea2c97a82ddc05889e_00000000_cab_0b848b96

Analysis symbol: 
Rechecking for solution: 0
Report ID: 898cdb54-c14f-4208-91b7-33003b534157
Report Status: 268435456
Hashed bucket:
    10/03/2018 0:07	Windows Error Reporting	Fault bucket 0xc4_2000_VRF_iocbios2!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 32d60bb9-2036-4def-bb44-fe33eec86f38

Problem signature:
P1: c4
P2: 2000
P3: fffff80553483037
P4: 0
P5: 44505342
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\031018-11703-01.dmp
\\?\C:\Windows\TEMP\WER-14140-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4517.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_ee378c6eb461a535c7b0dec06c4270c7b4baeb55_00000000_cab_09949059

Analysis symbol: 
Rechecking for solution: 0
Report ID: 5a43ecd7-15c7-4998-810e-f184552c5146
Report Status: 268435456
Hashed bucket:
    10/03/2018 0:07	Windows Error Reporting	Fault bucket 0xc4_2000_VRF_iocbios2!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 73a84536-4bc9-4670-bfc8-1f9e0213e105

Problem signature:
P1: c4
P2: 2000
P3: fffff8008ecb3037
P4: 0
P5: 44505342
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\030918-11250-01.dmp
\\?\C:\Windows\TEMP\WER-13984-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER446B.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_61e050b33e47f12a8ac5f3381b2415517be4a7_00000000_cab_09946ddd

Analysis symbol: 
Rechecking for solution: 0
Report ID: 64f40e33-4562-4304-ad3d-be02283e8f79
Report Status: 268435456
Hashed bucket:
    10/03/2018 0:59	Windows Error Reporting	Fault bucket 0xc4_f6_VRF_gdrv!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 2b76da29-d82f-466a-ac28-5a36097489dc

Problem signature:
P1: c4
P2: f6
P3: 594
P4: ffff868273c75580
P5: fffff800b2441969
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\031018-54046-01.dmp
\\?\C:\Windows\TEMP\WER-60187-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F6B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F7B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FAB.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_516bc8d7b15b6aa1181faf53be489424b674eb8_00000000_cab_19c19bae

Analysis symbol: 
Rechecking for solution: 0
Report ID: 1c65b717-ef4a-4a82-a030-a6f6ff534133
Report Status: 268435456
Hashed bucket:
    10/03/2018 1:05	Windows Error Reporting	Fault bucket 0xc4_f6_VRF_gdrv!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 580c60e7-a64d-4200-9d54-5159f7752352

Problem signature:
P1: c4
P2: f6
P3: bd4
P4: ffffd50faf06e580
P5: fffff80744ff1969
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\031018-12078-01.dmp
\\?\C:\Windows\TEMP\WER-14781-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4806.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_2691d904c5122a0c855f97c65a2a8fd77dd5b11_00000000_cab_09c0e9c3

Analysis symbol: 
Rechecking for solution: 0
Report ID: 5786ed8c-33a9-45cf-9556-21aec201d5a3
Report Status: 268435456
Hashed bucket:
      My ComputerSystem Spec


  7. Posts : 75
    windows 10 enterprise 64-bit
    Thread Starter
       10 Mar 2018 #37

    i did
    as for the file of memory dump...it's just disappeared...there is no file
      My ComputerSystem Spec


  8. Posts : 21,004
    windows 10 professional version 1607 build 14393.969 64 bit
       10 Mar 2018 #38

    Crash dump found at C:\Windows\MEMORY.DMP
    Creation date: 03/10/2018 01:03:23
    Size on disk: 788 MB

    Open Ccleaner > scroll down to system and advanced > make sure that these are un-checked:
    a) Memory Dumps
    b) Windows Log Files
      My ComputerSystem Spec


  9. Posts : 75
    windows 10 enterprise 64-bit
    Thread Starter
       10 Mar 2018 #39

    i did unchecked them since you told me
    isn't what you want is in the attachment that i posted above
    now i will put another attachment of beta log collector with the bugcheck big problem 0x124
    bsod freezing playing gta v bf1 error 0x124 and 0x3B Attached Files
      My ComputerSystem Spec


  10. Posts : 75
    windows 10 enterprise 64-bit
    Thread Starter
       10 Mar 2018 #40

    ok the zip file is uploading it's 200 mb
    sorry for misunderstanding..but as i said the memory dump file of the gdrv.sys is deleted so...anyway the problem of this driver has been resolved by uninstalling the gigabyte app center with all of it's utilities and i send it's memory dump information through the beta log collector
      My ComputerSystem Spec


 
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