Windows 10: driver overan stack buffer bsod

  1.    05 Mar 2018 #1

    driver overan stack buffer bsod


    My HP Split laptop bought in 2013 crashes regularly with different BSOD messages, I used CHKDSK /F to confirm both the c: ssd and d: hdd are ok.
    The crashes occur when I remove the keyboard and hdd so I can use the screen and ssd as a tablet. I work for about an hour the BSOD with various error messages.
    If I remove battery and reinstall after a while I can get it to restart after a while.
    I upgraded the operating system from windows 8 to windows 10 and generally it works ok when the screen is docked on the base keyboard/hdd. The problems arise when I detach screen to use it as a tablet,
    Thanks for helping me out.
    driver overan stack buffer bsod Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,218
    Windows 10 Pro X64 17134.191
       07 Mar 2018 #2

    Zip contains one dump. It shows a problem with klbackupdisk.sys.
    Code:
    ffff9287`0df00e18  fffff80f`10fd61ddUnable to load image \SystemRoot\system32\DRIVERS\klbackupdisk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klbackupdisk.sys
    *** ERROR: Module load completed but symbols could not be loaded for klbackupdisk.sys
     klbackupdisk+0x61dd
    Driver Description: Kaspersky Lab volume filter driver

    I also see some of these in the event log:
    Code:
    Event[3996]:
      Log Name: System
      Source: Service Control Manager
      Date: 2018-03-05T09:26:52.771
      Event ID: 7031
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-QFG1C4A
      Description: 
    The Kaspersky Anti-Virus Service 18.0.0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
    Uninstall Kaspersky and run with the built-in Windows Defender for now and see if that resolves your problem. You can try the latest Kaspersky again later is you feel it's necessary though Windows Defender is a good Anti-virus program. It's what I use along with Malwarebytes Antimalware Premium.
      My ComputersSystem Spec


 

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