Windows 10: BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL [Files Inside]

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  1. Posts : 5,718
    Windows 10 Pro X64 16299.192
       07 Mar 2018 #11

    What about the dump found at C:\WINDOWS\MEMORY.DMP. It's not a mini dump, it's a full system dump and it was there when you ran the Beta collection tool:

    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 03/04/2018 20:05:25
    Size on disk: 836 MB
    Zip and upload to OneDrive and post a link here please. The mini dump you posted does not contain any useful info.

    Also, please check the voltages in BIOS Setup and post here.

    I see you have a Nvidia GeForce 1070. The driver date is 12/14/2017 and the version is 388.71. The latest is version 391.01 dated 02/26/2018.

    Remove and install latest Nvidia drivers:
    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads. Then do a custom install of only the NVidia graphics driver and the PhysX driver.
    See if that gets rid of the problem.

    If no then it's time to test your RAM then run Driver Verifier.
      My ComputersSystem Spec

  2.    07 Mar 2018 #12

    Ztruker said: View Post
    What about the dump found at C:\WINDOWS\MEMORY.DMP. It's not a mini dump, it's a full system dump and it was there when you ran the Beta collection tool:

    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 03/04/2018 20:05:25
    Size on disk: 836 MB
    Zip and upload to OneDrive and post a link here please. The mini dump you posted does not contain any useful info.

    Also, please check the voltages in BIOS Setup and post here.

    I see you have a Nvidia GeForce 1070. The driver date is 12/14/2017 and the version is 388.71. The latest is version 391.01 dated 02/26/2018.

    Remove and install latest Nvidia drivers:
    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads. Then do a custom install of only the NVidia graphics driver and the PhysX driver.
    See if that gets rid of the problem.

    If no then it's time to test your RAM then run Driver Verifier.
    I just had a memory management BSOD after playing Hearthstone. The beta log collection is attached below. There is a full DMP file located in there. Here is a picture of my voltages: https://i.imgur.com/JITKNaG.jpg The vram is normal, my cpu voltage is a bit high, however. After this BSOD, I downloaded memtest86 and got through 2 passes with no errors; I know 8 passes is best, but I had to go out for a bit and wanted to be home while it ran, so I'll re-run it again soon. This folder, "C:\WINDOWS\MEMORY.DMP" ​doesn't exist on my C drive. As for the drivers, yes, I'm using older ones. Reddit discussion about the latest driver was pretty poor and people were saying it's really bad overall.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL [Files Inside] Attached Files
      My ComputerSystem Spec


  3. Posts : 5,718
    Windows 10 Pro X64 16299.192
       07 Mar 2018 #13

    According to the beta collection tool, the MEMORY.DMP is there:

    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 03/07/2018 16:43:16
    Size on disk: 830 MB
    Since we're not seeing any indication of a video problem the current driver should be fine.
    1.35V for the CPU is not bad from what I read.
      My ComputersSystem Spec

  4.    07 Mar 2018 #14

    Ztruker said: View Post
    According to the beta collection tool, the MEMORY.DMP is there:

    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 03/07/2018 16:43:16
    Size on disk: 830 MB
    Since we're not seeing any indication of a video problem the current driver should be fine.
    1.35V for the CPU is not bad from what I read.
    Okay, I found it; I was looking for a folder called, "memory.dmp," lol. Yeah, 1.35v is fine for Ryzen, in-fact, I'd really like to OC with that voltage, but need to figure out these other problems first. Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My ComputerSystem Spec


  5. Posts : 5,718
    Windows 10 Pro X64 16299.192
       08 Mar 2018 #15

    The full dump shows a problem with nvlddmkm.sys.
    Code:
    ffffe905`90f4c4c8  fffff806`789de40d*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x20e40d
    That's part of the driver for your Nvidia card.

    Try one of the newer versions available: Nvidia Advanced Driver Search

    Click image for larger version. 

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Views:	24 
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    If that doesn't help then test your RAM:
    ===================================================
    Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

    MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses


    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

    warning   Warning
    MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.


    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

    Note   Note
    MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.


    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

    Take a picture when done and post in the forum please.

    16GB of RAM can take 12+ hours to run 8 passes so be patient and let it complete.
      My ComputersSystem Spec

  6.    08 Mar 2018 #16

    Ztruker said: View Post
    -clip-
    Thanks for the continued support, Rich. I'll check out some new drivers and test tomorrow evening probably, and also run a full 8 pass memtest and report back.
      My ComputerSystem Spec

  7.    10 Mar 2018 #17

    Ztruker said: View Post
    -clip-
    Before I move on with any more testing, can you please look at these. This BSOD was right before the Windows log-in screen appears.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL [Files Inside] Attached Files
      My ComputerSystem Spec


  • Posts : 5,718
    Windows 10 Pro X64 16299.192
       10 Mar 2018 #18

    Identical to the last MEMORY.DMP.
    Code:
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x20e40d
      My ComputersSystem Spec

  •    13 Mar 2018 #19

    Was clean for a few days then had a crash playing Fortnite; it didn't display a BSOD on my computer, it just froze completely. Guessing it's the graphics drivers again.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL [Files Inside] Attached Files
      My ComputerSystem Spec


  • Posts : 5,718
    Windows 10 Pro X64 16299.192
       18 Mar 2018 #20

    Without a dump it's hard to say. Event viewer does show your Nvidia driver stopping, recovering and starting again aright around the time of the hang. Also see BEDaisy stopping and starting around then as well.

    You still need to test your RAM.
      My ComputersSystem Spec


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