New
#61
The PC rebooted about 3-4 times in the past two days, for no apparent reason. And now my mouse is doing the stupid "multiple click" BS when I only click once.
1) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
2) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
3) open file explorer > this pc > c: > search for:
USBHUB3
USBHUB3-20180311-1143.dmp
USBHUB3-20180309-1538.dmp
C:\WINDOWS\MEMORY.DMP > zip
Post one drive or drop box share links into the thread.
4) Malwarebytes appears to be new. Is it a trial or paid service?
1) I do not have CCleaner.
2) I do not know what you mean. Advanced system settings? There's no such option in Control Panel.
3) USBHUB3 shows up a lot of different files. .mui, .sys, and .inf, mostly. I don't see any dump files related to that phrase. Working on getting the memory.dmp uploaded right now.
4) Yes, it is new, and just a trial, though it's telling me that it's not fully protected, so I just went ahead and disabled it since I couldn't get it working.
Open control panel > large or small icons > click system > on the left pane click advanced system settings >
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
In the left lower corner search type system > it typically has an available option to click system control panel > this should take you to the same place as opening control panel > click system
The memory dump file was bugcheck 139.
It was partially corrupt.
Download and install: Everything search: voidtools
Use this software to search for:
USBHUB3-20180311-1143.dmp
USBHUB3-20180309-1538.dmp
USBHUB3*.dmp
If any files are found > zip > post a share link into the thread.
For any BSOD please post a new beta log collector zip into the thread:
log collector v2-beta08.zip
(extract > open)
And search for c:\windows\memory.dmp > zip > post share link into the thread
Logs:
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
USB3DMP:
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
(only found the two files you named)
MEMORY.DMP:
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
Once again, the MEMORY.DMP file was really small after I zipped it. Corrupted again? Why?
See if you can find a friend, neighbor, relative, or local store to swap the Nvidia GPU.
Perform 2 tests:
1) Test the GPU card in another computer
2) Test a GPU card in the problematic computer