PC Crashes when watching video


  1. carlowen
    Posts : 5
    Win 10 pro
       New #1

    PC Crashes when watching video


    Hello, PC freezes when watching video, eg YouTube. I need to power off and restart to get it going again.

    I recently removed a AMD GPU and now have a Nvidia, I have updated the drivers to the latest and removed all AMD drivers but still getting the issue.

    Please can someone look at my diagnostic files and advise.
      My Computer
    Quote Quote

  3. philc43
    Posts : 5,169
    64bit Win 10 Pro ver 21H2
       New #2

    Hello carlowen,

    If you are not using your on-board graphics GPU it is best to disable it. This can be done from within the BIOS settings. See if this makes a difference.

    BTW, your system specs do not seem to match with the logfiles.
      My Computers
    Quote Quote

 

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