Windows 10: Windows 10 blue screen.. srttrail

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  1.    1 Week Ago #1

    Windows 10 blue screen.. srttrail


    Windows can not start after update, here is SrtTrail.txt
    After Win10 was updated automatically at shutdown, it cannot start back, the Windows logo gets stuck at screen without spinning dots, there is no HDD activity for half an hour. After computer is turned off forcibly sometimes and turned on again, the display shows 'preparing automatic repair' and 'diagnosing your PC', the result is 'automatic repair couldn't repair your PC' and give a log file, C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt. Here I attach the file: SrtTrail.txt

    The file contains error code = 0x32 in the section "Disk metadata test". I don't know what this means.

    Safe mode is also stuck at the same Windows logo without spinning dots. I can only access the HDD through Advanced options => Command prompt (this is not safe mode) to open the SrtTrail.txt.

    DISM REMOVE PACKAGE worked once and was able to login but after disabling automatic update, restart won't work.

    Now I can't do dism anymore. Any help is much appreciated.
      My ComputerSystem Spec

  2.    1 Week Ago #2

    Hi GANAPATHYMURUGA

    You computer is not getting the Blue Screen Of Death (BSOD) error, as the one shown below posted image.






    Please open the Command Prompt from Windows Recovery Environment.

    Please type below command into Command Prompt and press Enter key.

    Following command will fixes errors on the disk and locates bad sectors and recovers readable information.


    Code:
    Chkdsk D: /r


    Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.



    After first command finish executing type below command into Command Prompt and press Enter key.

    The following command scans integrity of all protected Windows system files and repairs files with problems when possible.

    Code:
    Sfc  /Scannow   /OFFBOOTDIR=D:\   /OFFWINDIR=D:\Windows


    Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.


    Restart your computer to see if Windows boots normally.
      My ComputerSystem Spec

  3.    1 Week Ago #3

    I ran the first command fine. The sfc I am not able to. I get the message' there is a system repair pending which requires reboot to complete. Restart windows and try sfc again'. Can you please advise. Thanks for your help.
      My ComputerSystem Spec

  4.    1 Week Ago #4

    Also, there is a security update with 'install pending' in dism get packages
      My ComputerSystem Spec

  5.    1 Week Ago #5

    From Windows Recovery Environment start the Command Prompt.

    Please execute below command and reboot your computer to see issue resolves.

    Code:
    mkdir C:\scratch
    
    DISM    /Image:C:\     /Cleanup-Image   /RevertPendingActions /ScratchDir:C:\Scratch

    Please replace all of the partition letter C: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.
      My ComputerSystem Spec

  6.    1 Week Ago #6

    I got the error 0x8000ffff see dism.log for more information
      My ComputerSystem Spec

  7.    1 Week Ago #7

    Windows Vista/ 7/8/8.1/10 keep a regular backup of the registry handy in case you need to overwrite a corrupted registry. By default, the RegIdleBackup task runs every 10 days, so that’s as far back as you would lose if you replaced the current registry with the automatically backed-up files. You can find the backed-up registry files in \Windows\System32\config\RegBack folder.


    Please boot your computer into Windows Recovery Environment start the Command Prompt.

    Please type below command into Command Prompt and press Enter key.

    Code:
     Dir C:\Windows\System32\config\RegBack

    Above command will list files stored within RegBack folder and there file size, make sure files are not zero size if they are do not follow below instructions.



    Please replace partition letter C: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.

    Please type below commands into Command Prompt and for each command you have typed press Enter key.



    Code:
    Ren  C:\windows\system32\config\SAM         SAM.BAK
    
    Ren  C:\windows\system32\config\SYSTEM      SYSTEM.BAK
    
    Ren  C:\windows\system32\config\SECURITY    SECURITY.BAK
    
    Ren  C:\windows\system32\config\DEFAULT     DEFAULT.BAK
    
    Ren  C:\windows\system32\config\SOFTWARE    SOFTWARE.BAK
    
     
    
    Copy  C:\Windows\System32\config\RegBack\SAM         C:\windows\system32\config
    
    Copy  C:\Windows\System32\config\RegBack\SYSTEM      C:\windows\system32\config
    
    Copy  C:\Windows\System32\config\RegBack\SECURITY    C:\windows\system32\config
    
    Copy  C:\Windows\System32\config\RegBack\DEFAULT     C:\windows\system32\config
    
    Copy  C:\Windows\System32\config\RegBack\SOFTWARE    C:\windows\system32\config

    This procedure assumes that Windows Vista/7/8/8.1/10 is installed to the C:\ partition. Make sure to replace C:\ drive letter to the appropriate Windows OS installed partition drive letter if it is a different location.


    Above commands renames the registry files at their existing location, and then copies the registry files from the RegBack folder to the C:\Windows\System32\Config folder.
      My ComputerSystem Spec

  8.    1 Week Ago #8

    Still no luck ☹️
      My ComputerSystem Spec

  9.    1 Week Ago #9

    Uninstall last installed and pending Windows updates offline using Dism command.


    From Windows Recovery Environment start the Command Prompt.

    Displays information about all packages that are installed by executing below command.


    Code:
    Dism /image:C:\  /Get-Packages
    Found all Windows updates which you can identify by there KB number and take note of the Package Identity entry update (Package) name you want to uninstall. Also take not of the installation date of the update you want to uninstall.

    For example execute following command to uninstall the KB4053577 update:

    Code:
    dism  /image:C:\   /Remove-Package  /PackageName:Package_for_KB4053577~31bf3856ad364e35~amd64~~10.0.1.0

    Please replace partition letter C: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.
      My ComputerSystem Spec

  10.    6 Days Ago #10

    I am getting DISM error. Dism.log says 'failed to unload offline registry'
      My ComputerSystem Spec


 
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