Windows 10: Occasional red screen and blue screens when playing various games.

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  1.    21 Feb 2018 #21

    @MicRouS
    What cooling setup do you have for the 9590 (did you also use higher end TIM recommended). Is it oc'd ?
      My ComputerSystem Spec

  2.    21 Feb 2018 #22

    I don't know the answers to any of that because i'm not that educated on this stuff. Sorry
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  3. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       22 Feb 2018 #23

    According to the logs there was a new crash dump but no mini-dumps.

    Code:
    Crash dump found at C:\Windows\MEMORY.DMP
    Creation date: 02/21/2018 21:38:07
    Size on disk: 844 MB
    
    C:\Windows\Minidump contains no dump files.
    Please share the memory.dmp file using OneDrive or Dropbox.
      My ComputersSystem Spec

  4.    22 Feb 2018 #24

    Let's hope this works...I have a feeling it's corrupted again knowing my luck.

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  5.    22 Feb 2018 #25

    Also, I've had at least one crash since that was made. I had the beta make another zip and it looks like there actually is one minidump in there. So that might be good news...

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  6. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       23 Feb 2018 #26

    No the files were not corrupted but the original memory.dmp has been overwritten by the new one.

    I have looked at the crash dump which was a SYSTEM_SERVICE_EXCEPTION (3b) bugcheck. There is one misbehaving driver showing up in the threads although not in the process which actually crashed.

    Code:
        0 TID:0001 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 00000015`3fcff758 00000000`00000000 0x00007ff7`cf3c9987
    *** WARNING: Unable to verify timestamp for ladfGSS.sys
    *** ERROR: Module load completed but symbols could not be loaded for ladfGSS.sys
    
        1 TID:0002 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 ffffa887`8bc30110 fffff800`bc2a5950 usbaudio!USBHwGetCurrentFrame+0x2
    01 ffffa887`8bc30120 fffff800`bc2b7e5b usbaudio!USBCaptureBytePosition+0xb0
    02 ffffa887`8bc301c0 fffff800`befb3e05 usbaudio!PropertyGetAudioPositionEx+0x5b
    03 ffffa887`8bc30210 fffff800`befc2f81 ks!KspPropertyHandler+0x3e5
    04 ffffa887`8bc30280 fffff800`befd2e6e ks!KspHandleAutomationIoControl+0x2e5
    05 ffffa887`8bc30300 fffff800`befb3fe5 ks!CKsPin::DispatchDeviceIoControl+0x10e
    06 ffffa887`8bc30360 fffff800`bef958e2 ks!KsDispatchIrp+0x55
    07 ffffa887`8bc30420 fffff802`18a46669 ks!CKsDevice::PassThroughIrp+0x112
    08 ffffa887`8bc30460 fffff800`bc2d53e8 nt!IofCallDriver+0x59
    09 ffffa887`8bc304a0 00000000`00000001 ladfGSS+0x53e8
    0a ffffa887`8bc304a8 00000000`00000000 0x1
    
        2 TID:0003 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 ffffa887`87e37c38 fffff802`18b8acf2 nt!KiDpcInterrupt
    01 ffffa887`87e37c60 00000000`00000000 nt!KiIdleLoop+0x32
    
        3 TID:0004 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 ffffa887`87e45c38 fffff802`18b8acf2 nt!KiDpcInterrupt
    01 ffffa887`87e45c60 00000000`00000000 nt!KiIdleLoop+0x32
    
        4 TID:0005 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 00000015`408e7b20 00000000`00000000 0x00007ff7`cfbd82da
    
    #   5 TID:0006 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 ffffa887`88739478 fffff802`18b9a529 nt!KeBugCheckEx
    01 ffffa887`88739480 fffff802`18b99abc nt!KiBugCheckDispatch+0x69
    02 ffffa887`887395c0 fffff802`18b9013d nt!KiSystemServiceHandler+0x7c
    03 ffffa887`88739600 fffff802`18ab5a50 nt!RtlpExecuteHandlerForException+0xd
    04 ffffa887`88739630 fffff802`18ab65d4 nt!RtlDispatchException+0x430
    05 ffffa887`88739d20 fffff802`18b9a60e nt!KiDispatchException+0x144
    06 ffffa887`8873a3d0 fffff802`18b96633 nt!KiExceptionDispatch+0xce
    07 ffffa887`8873a5b0 ffffc998`dc8916e1 nt!KiPageFault+0x4f3
    08 ffffa887`8873a740 ffffc998`dc891140 win32kfull!TimersProc+0x1a1
    09 ffffa887`8873a7c0 ffffc998`dcba7a1b win32kfull!RawInputThread+0x790
    0a ffffa887`8873aa90 ffffc998`dc83ad7e win32kbase!xxxCreateSystemThreads+0xfb
    0b ffffa887`8873aad0 fffff802`18b9a003 win32kfull!NtUserCallNoParam+0x5e
    0c ffffa887`8873ab00 00007ffc`18ee1124 nt!KiSystemServiceCopyEnd+0x13
    0d 000000ba`7b77f928 00000000`00000000 0x00007ffc`18ee1124
    
        6 TID:0007 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 ffffa887`87e6f678 fffff800`bba98865 amdppm!ReadIoMemRaw+0xe8
    01 ffffa887`87e6f680 fffff800`bba975bd amdppm!ReadGenAddr+0x21
    02 ffffa887`87e6f6b0 fffff800`bba974f0 amdppm!C2Idle+0x6d
    03 ffffa887`87e6f6e0 fffff802`18ada93a amdppm!AcpiCStateIdleExecute+0x20
    04 ffffa887`87e6f710 fffff802`18ad9870 nt!PpmIdleExecuteTransition+0xf3a
    05 ffffa887`87e6fb00 fffff802`18b8acec nt!PoIdle+0x340
    06 ffffa887`87e6fc60 00000000`00000000 nt!KiIdleLoop+0x2c
    
        7 TID:0008 kb kbn kbnL kn knL kpn kPn
     # Child-SP          RetAddr           Call Site
    00 ffffa887`87e7d678 fffff800`bba98865 amdppm!ReadIoMemRaw+0xe8
    01 ffffa887`87e7d680 fffff800`bba975bd amdppm!ReadGenAddr+0x21
    02 ffffa887`87e7d6b0 fffff800`bba974f0 amdppm!C2Idle+0x6d
    03 ffffa887`87e7d6e0 fffff802`18ada93a amdppm!AcpiCStateIdleExecute+0x20
    04 ffffa887`87e7d710 fffff802`18ad9870 nt!PpmIdleExecuteTransition+0xf3a
    05 ffffa887`87e7db00 fffff802`18b8acec nt!PoIdle+0x340
    06 ffffa887`87e7dc60 00000000`00000000 nt!KiIdleLoop+0x2c
    
    Threads: 8 of 8
    Command: knL
    ladfGSS.sys Fri Apr 28 14:52:29 2017

    The driver is for the Logitech USB Surround sound - possibly to do with your Headset?

    Are there any newer drivers for this or could you temporarily remove it to see if it makes a difference?
      My ComputersSystem Spec

  7.    24 Feb 2018 #27

    Yes that would probably be my headset. It has 7.1 surround sound in it. I can't seem to find that driver under either of those names. I've found other ones related to it, though. I tried reinstalling the logitech headset drivers and I still received a red screen about 10 minutes into playing.
      My ComputerSystem Spec

  8. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       27 Feb 2018 #28

    Can you confirm if the driver I pointed out has been changed or not? You may need to post a new set of logfiles so that we can check.
      My ComputersSystem Spec

  9.    27 Feb 2018 #29

    Well, since it didn't work when I updated it, I just uninstalled the driver to the USB adapter and plugged the headset straight into the audio jacks instead of using the USB adapter. It didn't crash yesterday, but I'll let you know if it does today.
      My ComputerSystem Spec

  10.    27 Feb 2018 #30

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    just crashed again...no red screen or blue screen. Just a freeze.
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