Windows 10: BSOD when playing Assassins creed Origins error 0x00000124

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  1.    1 Week Ago #21

    Bat 1 said: View Post
    You might want to check the refund policies to see if You qualify ?
    Steam Refunds
    Returns Cancellations - Ubisoft Support
    GameStop Returns and Refund Policies

    Or wherever You purchased if not one of the above
    I simply wanted to play the game. I will keep it and when I will have time simply switch my CPU and board for something that is not 50 bucks cheap and 6 years old.
      My ComputerSystem Spec

  2.    1 Week Ago #22

    We gave up Gaming for the most part because the requirements got so high with Denuvo as well as always online Games on a Crap Internet connection. Pretty sure my old Dozer on a ASUS M5A 99X EVO could run it IF I had a decent GPU
      My ComputerSystem Spec

  3.    1 Week Ago #23

    Bat 1 said: View Post
    We gave up Gaming for the most part because the requirements got so high with Denuvo as well as always online Games on a Crap Internet connection. Pretty sure my old Dozer on a ASUS M5A 99X EVO could run it IF I had a decent GPU
    Yeah, well I was having solid frame rate too, if it was not for the constant crashes. My first guess was the anti-consumer DRM.
    God knows what routines it performs in the background.
      My ComputerSystem Spec


  4. Posts : 14,135
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #24

    Please run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip

    Whenever there is a new BSOD please run this version of the log collector and post a new zip into the thread.
      My ComputerSystem Spec

  5.    1 Week Ago #25

    Here are the files.
    For some reason the dmps were not found? Should I copy them manually?

    Whenever there is a new BSOD please run this version of the log collector and post a new zip into the thread.
    No problem. I will run AC origins and have a blue screen in 5 minutes.
    BSOD when playing Assassins creed Origins error 0x00000124 Attached Files
      My ComputerSystem Spec


  6. Posts : 14,135
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #26

    The event logs start on 2/4/2018.
    The last BSOD was one week ago on 2/4/2018: WHEA 0x124.
    The last crash was one week ago on 2/4/2018.


    There were no BSOD files to debugg.
    The computer has displayed stability for 1 week.
    The logs were unremarkable.
    The RAM modules are mismatched: There are 4 RAM modules and they are in pairs of matching SKU but all 4 SKU do not match.


    Perform the following steps:
    1) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
    2) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread
    3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
    > on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread







    Code:
    4. 2. 2018 19:52    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffff9d00ae66a028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-31687-01.dmp
    \\?\C:\Windows\TEMP\WER-252515-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1C00.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1C3F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1C8E.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_812eef2c19198d49467122676a8337c596a16547_00000000_cab_25301d0a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 6a4931ab-2628-413d-9273-6c58f88ca494
    Report Status: 2049
    Hashed bucket:4. 2. 2018 19:52    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffff9d00ae66a028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-31687-01.dmp
    \\?\C:\Windows\TEMP\WER-252515-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1C00.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1C3F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1C8E.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_812eef2c19198d49467122676a8337c596a16547_00000000_034c1c8d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 6a4931ab-2628-413d-9273-6c58f88ca494
    Report Status: 4
    Hashed bucket:4. 2. 2018 20:22    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffff9f8757752028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-26859-01.dmp
    \\?\C:\Windows\TEMP\WER-182765-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFDF.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER107C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER109C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_a4c59d6cda106b51b3ce5ce1979de84fc1e58_00000000_cab_24d71936
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 8b5fe748-2761-4e4f-9f50-059db0bc677d
    Report Status: 2049
    Hashed bucket:4. 2. 2018 20:22    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffff9f8757752028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-26859-01.dmp
    \\?\C:\Windows\TEMP\WER-182765-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFDF.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER107C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER109C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_a4c59d6cda106b51b3ce5ce1979de84fc1e58_00000000_02f710d9
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 8b5fe748-2761-4e4f-9f50-059db0bc677d
    Report Status: 4
    Hashed bucket:4. 2. 2018 20:09    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffb587be267028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-32031-01.dmp
    \\?\C:\Windows\TEMP\WER-181781-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57F.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5DD.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER61C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_78cac8cbdfb629dfef33b7f6bbd4bc1c3b422dbf_00000000_cab_27230706
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 71d63e81-3f33-48d8-9075-97ac1613de26
    Report Status: 2049
    Hashed bucket:4. 2. 2018 20:09    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffb587be267028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-32031-01.dmp
    \\?\C:\Windows\TEMP\WER-181781-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57F.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5DD.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER61C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_78cac8cbdfb629dfef33b7f6bbd4bc1c3b422dbf_00000000_02fb063b
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 71d63e81-3f33-48d8-9075-97ac1613de26
    Report Status: 4
    Hashed bucket:4. 2. 2018 21:20    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffb68e9a06d028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-25796-01.dmp
    \\?\C:\Windows\TEMP\WER-258640-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2603.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2651.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2671.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_595a89797bc27c3286d99e92829b0a986b33df8_00000000_cab_2698270c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: bacb9200-fc35-4906-b9dc-9ef52b65a800
    Report Status: 2049
    Hashed bucket:4. 2. 2018 21:20    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffb68e9a06d028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-25796-01.dmp
    \\?\C:\Windows\TEMP\WER-258640-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2603.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2651.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2671.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_595a89797bc27c3286d99e92829b0a986b33df8_00000000_02f4268f
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: bacb9200-fc35-4906-b9dc-9ef52b65a800
    Report Status: 4
    Hashed bucket:4. 2. 2018 20:59    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffd482eda67028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-26343-01.dmp
    \\?\C:\Windows\TEMP\WER-182140-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB3E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB6D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB8D.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_66a26125b53db5e2afab6ccb217597e927342693_00000000_cab_272efc19
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e0388270-10b2-4157-807a-e1ea4ad78f8c
    Report Status: 2049
    Hashed bucket:4. 2. 2018 20:59    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffd482eda67028
    P4: b0800000
    P5: 60151
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\020418-26343-01.dmp
    \\?\C:\Windows\TEMP\WER-182140-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB3E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB6D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB8D.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_66a26125b53db5e2afab6ccb217597e927342693_00000000_02f6fbac
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e0388270-10b2-4157-807a-e1ea4ad78f8c
    Report Status: 4
    Hashed bucket:
      My ComputerSystem Spec


  7. Posts : 17
    Windows 7; 8.1; 10
       1 Week Ago #27

    erik9631
    You can install ESET again, but let's check if the BSOD will occur after removing the anti-virus
      My ComputerSystem Spec


  8. Posts : 14,135
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #28

    1) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    b) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials
      My ComputerSystem Spec

  9.    1 Day Ago #29

    zbook said: View Post
    1) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    b) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials
    Hello. I am still here, I will do the tests this week, since I did not have time.
    I used the computer a while tho and I am encountering random freezes and system lockups with these symptoms. The HDD light will stop blinking, showing absolutely zero activity and my computer just freezes. I can not move the mouse, nor use the keyboard. Everything just freezes. After half a minute it returns back to normal.

    I also encounter verious versions of this error where the HDD light keeps going, I can click my mouse and move the cursor, but when I try to open a folder, or a new tab on chrome, or just whatever requires reading from the HDD, I get infinite loading.
    When I play games, textures and models stop loading and so on. Again after like half a minute, it kicks back again and starts working properly.

    Could it be a faulty HDD?
    SMART Data are good. Should I do extended tests?


    I found these following logs in event viewer.
    BSOD when playing Assassins creed Origins error 0x00000124 Attached Files
      My ComputerSystem Spec


  10. Posts : 14,135
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Day Ago #30

    Run the beta version of the log collector and post a zip into this thread: log collector v2-beta08.zip
    When available please post an image of the results of the Memtest86+ version 5.01 testing for 8 or more passes.
      My ComputerSystem Spec


 
Page 3 of 3 FirstFirst 123

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