Windows 10: BSOD when playing Assassins creed Origins error 0x00000124

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  1. Posts : 5,684
    Windows 10 Pro X64 16299.192
       10 Feb 2018 #11

    I don't know for sure what is causing the problem. As I mentioned earlier, I don't think it's the CPU because of the different processors showing as failing but that could be wrong. System board is possible but that's all I can say, possible.
      My ComputersSystem Spec

  2.    10 Feb 2018 #12

    Ztruker said: View Post
    I don't know for sure what is causing the problem. As I mentioned earlier, I don't think it's the CPU because of the different processors showing as failing but that could be wrong. System board is possible but that's all I can say, possible.
    Do you have any tips how I could narrow down the cause of the error?
    And may I ask what tools you used that outputted the DMPs in such a detailed manner? I used bluescreenview but that is far from being as readable as what you posted.
      My ComputerSystem Spec

  3.    10 Feb 2018 #13

    PROCESS_NAME: ACOrigins.exe may cause errors
    First, remove ESET
      My ComputerSystem Spec

  4.    11 Feb 2018 #14

    niknik said: View Post
    PROCESS_NAME: ACOrigins.exe may cause errors
    First, remove ESET
    Sorry what? Without proper justification I can not just remove it.
      My ComputerSystem Spec


  5. Posts : 10,524
    Windows 10 Pro and Windows 10 Pro Insider
       11 Feb 2018 #15

    niknik said: View Post
    PROCESS_NAME: ACOrigins.exe may cause errors
    First, remove ESET
    AC Origins is a game. What indication is there that the AV has anything to do with the BSOD issue?

    Do you have BSODs with any other game or application? If not, it could have some bearing on the fact that your hardware is real close to the minimum required to run the game. ACOrigins Minimum Specs.

    Have you monitored your CPU and GPU temps and usage?
      My ComputersSystem Spec

  6.    11 Feb 2018 #16

    If You Google assassin's creed origins bsod - Google Search You'll find a lot of complaints about that problem. The DRM causes BSODs on Legit Purchased Versions and it's even worse on "Shared" copies. As posted above, Your CPU might just not be powerful enough ?
      My ComputerSystem Spec

  7.    11 Feb 2018 #17

    Do you have BSODs with any other game or application? If not, it could have some bearing on the fact that your hardware is real close to the minimum required to run the game. ACOrigins Minimum Specs.

    Have you monitored your CPU and GPU temps and usage?


    No I did not have issues with other applications and I heavily doubt it is because of the "requirements". Having older CPU should cause performance bottlenecks not major instabilities and blue screens.

    I did monitor both the temps and the usage (I can not believe that this is the number one suggested problem AT ALL TIMES) and they are more than nominal. I barely go above 40C

    If You Google assassin's creed origins bsod - Google Search You'll find a lot of complaints about that problem. The DRM causes BSODs on Legit Purchased Versions and it's even worse on "Shared" copies. As posted above, Your CPU might just not be powerful enough ?


    I am aware of the reports and I browsed through all of them. I posted this hoping analytics would specify the problem.
      My ComputerSystem Spec


  • Posts : 10,524
    Windows 10 Pro and Windows 10 Pro Insider
       11 Feb 2018 #18

    eric, an 0x124 is generally a hardware error, as is a WHEA (Windows Hardware Error Architecture) error.
    I didn't make up the Minimum Requirements, the game developers did.
    Typically when the CPU detects a hardware error or fault it will call for a BSOD or shutdown to protect the computer from permanent damage. Therefore in many cases the dumps will blame the CPU because it called for the shutdown, but in the majority of cases is not the cause of the error. A bad driver can cause the relevant piece of hardware to act as though it is failing. However a bad driver or piece of hardware should cause the BSODs in many games or applications. If a game or application is requiring more resources from a piece of hardware than it is capable of, it will fail or act as if failing. It is out of resources, but the game/app is requiring more, so it fails.

    Given all of that, and the fact that you only have issues with one application, AC, it would lead one to believe that there is either a problem with the game or game files or it is requiring more resources than your hardware can give it.

    Have you tried to lower the game settings as low as possible and see if the game plays without a crash? If not, I would lower them as much as possible and see. If it works, you could then increase them one at a time until you start crashing again. That would tell you which setting is causing you the problem or how high you can set them without crashing.

    This is @Ztruker's thread, so it is best to let him handle it.
      My ComputersSystem Spec

  •    11 Feb 2018 #19

    Have you tried to lower the game settings as low as possible and see if the game plays without a crash? If not, I would lower them as much as possible and see. If it works, you could then increase them one at a time until you start crashing again. That would tell you which setting is causing you the problem or how high you can set them without crashing.

    I tried that without any luck. The frequency of bluescreens did not change.

    Given all of that, and the fact that you only have issues with one application, AC, it would lead one to believe that there is either a problem with the game or game files or it is requiring more resources than your hardware can give it.

    I think that too. There are way too many people on the internet complaining that it is a game related problem, most likely caused by an incompatibility with systems running on fx bulldozer or pile driver architecture paired with gigabyte motherboards.
    All of the reports have the same bugcheck errors.

    I just never encountered a blue screen problem that would be caused by something literally running on the application layer. Unless they are seriously messing with the drivers, there is no way it could crash the whole system like that.
      My ComputerSystem Spec

  •    11 Feb 2018 #20

    You might want to check the refund policies to see if You qualify ?
    Steam Refunds
    Returns Cancellations - Ubisoft Support
    GameStop Returns and Refund Policies

    Or wherever You purchased if not one of the above
      My ComputerSystem Spec


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