Windows 10: BSOD using pc, error 0x0000007f Solved

  1.    29 Jan 2018 #1

    BSOD using pc, error 0x0000007f


    When i backup my pc i tried to play a game and i got blue screen error says: UNEXPECTED KERNEL MODE TRAP
    For 3 days i cant solve my problem. I dont have good english sorry about that. I have a minidump file please help me.
    Zippyshare.com - 012918-30843-01.zip
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,258
    Windows 10 Pro X64 17134.191
       29 Jan 2018 #2

    @chianaics, please read and folllow the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    Also, if you system is using a language other than English can you please change the language as we won't be able to read the logs in the current language which makes it difficult to provide help.

    Language - Add, Remove, and Change in Windows 10 - Windows 10 Tutorials

    Re-run DM_Log_collector when done and upload the zip file, see if that helps.

    You can put the language back to your normal one once done though you may have to do this multiple times if I need you to run DM_Log_collector again in the future, so it may be best to leave it set to English until this is resolved.

    Thanks,
      My ComputersSystem Spec

  3.    31 Jan 2018 #3

    @Ztruker CNS-Wed_01_31_2018_205327_51.zip Here's my file and i changed my language to english. Thank you for your helps.
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,258
    Windows 10 Pro X64 17134.191
       31 Jan 2018 #4

    All of the dumps point to this file as one of the failures:
    Code:
    *** WARNING: Unable to verify timestamp for IURegProcessFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for IURegProcessFilter.sys
    *******************************************************************************
    Please uninstall any IOBit software. Searching on IURegProcessFilter.sys, IOBit is one of the culprits identified as the cause of this failure.

    Let's see what that does to help with this problem.

    Would also be good to test your ram.
    ===================================================
    Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

    MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses


    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

    warning   Warning
    MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.


    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

    Note   Note
    MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.


    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

    Take a picture when done and post in the forum please.
      My ComputersSystem Spec

  5.    01 Feb 2018 #5

    Thank you very much for your helps.You have a great company.My problem is solved, i just remove any IOBit Software from my pc.
    But i don't want to test my rams because its hard for me i already tried to use bios but i cant.
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,258
    Windows 10 Pro X64 17134.191
       01 Feb 2018 #6

    Okay, good luck.
      My ComputersSystem Spec


 

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