Windows 10: Windows 10 boot error [BSOFD]

  1.    3 Weeks Ago #1

    Windows 10 boot error [BSOFD]


    hi,
    looking at the reliability history of windows there details of the crash are:
    Problem signature
    Problem Event Name: BlueScreen
    Code: 1e
    Parameter 1: ffffffffc0000005
    Parameter 2: fffff803091ba392
    Parameter 3: 1
    Parameter 4: 104b
    OS version: 10_0_16299
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.16299.2.0.0.256.48
    Locale ID: 4105

    Extra information about the problem
    Bucket ID: IP_MISALIGNED

    and the 2nd one (windows stopped working)
    Description
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff803091ba392, 0x0000000000000001, 0x000000000000104b). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 4092094a-884a-49e1-a92b-659440dd208c.


    so the 1st question is how do i grab the memory dump in a way that someone can look at it here?

    thanks,
    Nathan Saunders
      My ComputerSystem Spec


  2. Posts : 5,660
    Windows 10 Pro X64 16299.192
       3 Weeks Ago #2

    First, please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions .

    Then for the larger MEMORY.DMP, copy it to your Desktop, zip it and upload to a file sharing site like OneDrive and post a link to it here so we can then download it to look at it.
      My ComputersSystem Spec


 

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