BSOD [APC_INDEX_MISMATCH] after some changes on the pc

Additional info:

With sfc the only corrupted files are:

C:\WINDOWS\System32\es-ES\shell32.dll.mui
C:\WINDOWS\System32\themeui.dll
C:\WINDOWS\System32\UXInit.dll
C:\WINDOWS\SysWOW64\es-ES\shell32.dll.mui

This is normal with the theme patcher applied, so I don't give it much importance.

OK, I'll do it when I get back from work.

Thanks.

Ztruker said:

Can you please change the language? I can't read the logs in the current language which makes it difficult to provide help.

Language - Add, Remove, and Change in Windows 10 - Windows 10 Tutorials

Re-run DM_Log_collector when done and upload the zip file, see if that helps.

You can put the language back to your normal one once done though you may have to do this multiple times if I need you to run DM_Log_collector again in the future.

Thanks

There, I've updated the first post attachment :)

Please run this log collector and post a zip into the thread:
log collector v2-beta08.zip
Please list all of the antivirus products in current and recent use (always on and manual).

The logs appear to have piracy for Microsoft products.
See rule #4
Forum Rules - Windows 10 Forums

I have ESET, MalwareBytes and Windows Defender.

I'm sorry for the piracy part, I have removed it now as is not permitted here.

Here's the new dump.

EDIT:

I've noticed now that there's no BSOD dumps now, maybe I did a clean and its now gone. Nevertheless, today my computer froze again, let's hope the other info can provide some clues to that.

Thanks.

1) Uninstall Iorbit
There a many people that have used this software and then have had problems where they had to perform clean installs.
It has been a cause of BSOD.
2) There are multiple antivirus products in use:
AVG
ESET
Malwarebytes
Pick one always on product and one manual product.
Run the uninstall tool for either AVG or ESET.
Download tools and utilities | AVG
How to uninstall AVG software | AVG Support
Uninstall ESET manually using the ESET uninstaller toolESET Knowledgebase

3) In the left lower corner search type system > open system control panel > on the left pane click advanced system settings > under start up and recovery click settings > post an image into the thread
4) In the left lower corner search type system > open system control panel > on the left pane click advanced system settings > under performance click settings > on the performance options window click the advanced tab > under virtual memory click change > post an image into the thread for the virtual memory window
5) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread
6) After the above steps post a new zip:
log collector v2-beta08.zip

1) Uninstall Iorbit
There a many people that have used this software and then have had problems where they had to perform clean installs.
It has been a cause of BSOD.

I have had this for ages and it hasn't give any problem, but is now deleted anyway.

2) There are multiple antivirus products in use:
AVG
ESET
Malwarebytes
Pick one always on product and one manual product.
Run the uninstall tool for either AVG or ESET.

Again, I have always have these apps. AVG is not an AV, it is the older TuneUp. I will disable MalwareBytes for now.


I don't undertand why the fifth step. I had a crash this morning, and the reliability history shows nothing, nor the event log, or at least I don't undertand them. But the reliability history do show some BSOD and other crashes, could you please check on those and give me your opinion?

I'm a technician myself and I seriously doubt these errors are caused by apps I have had for years. I usually check the logs and solve things myself, but in this case I need some help interpreting those logs.

Check this out, for example:

Code:

The description for Event ID 2 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

The NVIDIA OpenGL driver has not been able to initialize
a connection with the GPU. This might be due to out of memory error,
an exhaustion of system resources or too many graphical applications running.
The application will not render correctly.
(pid=37$

I don't know if the events are included in your tool, I guess so. Although it also seems to gather some irrelevant info in relation to an BSOD.

I can't upload a new dump now, and honestly, nothing has changed after your steps, only the removal of IOBit software.

Please try and check the event logs. I'll do the same, for now.

Thanks.

Please post the images so that the method for dump formation is checked.
There are crashes that produce BSOD and there are crashes that do not produce BSOD.
When BSOD are produced there are cleaning tools that remove the BSOD before they can be debugged.
There may be one more step that needs to be done depending on the images.