Windows 10: Asus G752VSK hard crashing when playing games

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  1. Posts : 20,757
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Jan 2018 #41

    It just created a dump and verified it.
    Where is the mini dump folder?
    Its in a location where the log collector is unable to get the files.
    Can you fix it?
      My ComputerSystem Spec

  2.    30 Jan 2018 #42

    Nope. I've tried everything, but the systems insists on not creating any dumps during this crash, except for those Live Kernel Dumps.

    The automatic dumps are set to show up on system root, but there aren't any there. I'm not sure if I did get to try crashing the computer with the option to create small dumps in the mini dump folder, but I'm pretty sure I did. Nothing showed up as well.
      My ComputerSystem Spec


  3. Posts : 20,757
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Jan 2018 #43

    What is the file name that you are able to open to post the mini dumps into the thread?

    C:\Windows\Minidump does not exist.
    C:\Windows\MEMORY.DMP was not found

    In the left lower corner type: system > open system control panel > on the left pane click advanced system settings > under startup and recovery click settings > post an image into the thread

    Hold off on the stress testing until the Nvidia driver is replaced.

    Please keep track of the driver numbers so that a stable driver can be found.

    nvlddmkm nvlddmkm.sys Wed Jan 03 17:40:06 2018 (5A4D69D6)

    Code:
    Name    NVIDIA GeForce GTX 1070
    PNP Device ID    PCI\VEN_10DE&DEV_1BE1&SUBSYS_17D01043&REV_A1\4&337D48F7&0&0008
    Adapter Type    GeForce GTX 1070, NVIDIA compatible
    Adapter Description    NVIDIA GeForce GTX 1070
    Adapter RAM    (1,048,576) bytes
    Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_0aea393ee4d64d3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_0aea393ee4d64d3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_0aea393ee4d64d3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_0aea393ee4d64d3d\nvldumdx.dll
    Driver Version    23.21.13.9065
    INF File    oem10.inf (Section248 section)
    Color Planes    Not Available
    Color Table Entries    4294967296
    Resolution    1920 x 1080 x 120 hertz
    Bits/Pixel    32
    Memory Address    0xEB000000-0xEBFFFFFF
    Memory Address    0xC0000000-0xCFFFFFFF
    Memory Address    0xD0000000-0xD1FFFFFF
    I/O Port    0x0000E000-0x0000E07F
    IRQ Channel    IRQ 4294967284
    Driver    c:\windows\system32\driverstore\filerepository\nvami.inf_amd64_0aea393ee4d64d3d\nvlddmkm.sys (23.21.13.9065, 16.68 MB (17,486,096 bytes), 1/25/2018 4:49 PM)
      My ComputerSystem Spec

  4.    30 Jan 2018 #44

    Those live kwrnel dump files I found are in c:\windows\LiveKernelReports\WATCHDOG

    The driver has already been replaced a few days ago: I unistalled the old one using DDU and reinstalled the new one from Nvidia's website, installing only PhysX in the optional components.

    I'll post the requested screenshot later today.
      My ComputerSystem Spec

  5.    30 Jan 2018 #45

    Here it is:
    Attached Thumbnails Attached Thumbnails S&R.jpg  
      My ComputerSystem Spec

  6.    31 Jan 2018 #46

    Here are the results from Furmark. Should I also run Prime95 or are they redundant?

    Maximum Temperature: 74 șC (according to Furmark), 74 șC (according to HWInfo - the screenshot show 76 șC, but that value was from another time. I logged the temperatures to a CSV and the maximum detected during the stress test was 73)

    Test duration: 1h10m08s, uninterrupted
    Attached Thumbnails Attached Thumbnails hwinfo furmark.JPG   furmark_000007.jpg  
      My ComputerSystem Spec


  7. Posts : 20,757
    windows 10 professional version 1607 build 14393.969 64 bit
       31 Jan 2018 #47

    Prime95 is for CPU stress testing.
    The FurMark was for GPU stress testing.

    Please run this version of the log collector and post a zip into the thead:
    log collector v2-beta08.zip
      My ComputerSystem Spec

  8.    31 Jan 2018 #48

    Here it is. I'll run Prime95 tomorrow, if possible.
    Asus G752VSK hard crashing when playing games Attached Files
      My ComputerSystem Spec


  9. Posts : 20,757
    windows 10 professional version 1607 build 14393.969 64 bit
       31 Jan 2018 #49

    There was a crash yesterday.
    When was the Nvidia GPU last replaced?
    Please perform a Whocrashed crash dump test and see if it is able to analyze the results.
    Then post the results into the thread.

    Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials


    Code:
    Event[8563]:  Log Name: System  Source: volmgr  Date: 2018-01-30T17:00:26.124  Event ID: 161  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: LAPTOP-JSFDMC95  Description: Dump file creation failed due to error during dump creation.
      My ComputerSystem Spec

  10.    31 Jan 2018 #50

    The crash from yesterday is the one I posted in the last post of the 4th page (Sorry, I'm currently using my phone and it doesn't show the post numbers)

    The GPU hasn't been replaced, it's a laptop. The latest drivers were installed last week, as per the instructions given in this thread. The crash has happened with previous drivers (I've had the laptop since November) as well as with the orIginal driver and the one from Asus's website.
      My ComputerSystem Spec


 
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