Asus G752VSK hard crashing when playing games

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  1. Posts : 47
    Windows 10
    Thread Starter
       #31

    Sorry, I forgot about posting the chkdisks. I'll take care of that in a while.

    The issue still happens after replacing the drivers.
      My Computer


  2. Posts : 47
    Windows 10
    Thread Starter
       #32

    Here's the chkdsk for the SSD:

    Checking file system on C:The type of the file system is NTFS.Volume label is OS.A disk check has been scheduled.Windows will now check the disk. Stage 1: Examining basic file system structure ... 333056 file records processed. File verification completed. 9415 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 194 reparse records processed. 445488 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 194 reparse records processed. Stage 3: Examining security descriptors ...Cleaning up 64 unused index entries from index $SII of file 0x9.Cleaning up 64 unused index entries from index $SDH of file 0x9.Cleaning up 64 unused security descriptors.Security descriptor verification completed. 56217 data files processed. CHKDSK is verifying Usn Journal... 36317704 USN bytes processed. Usn Journal verification completed.Stage 4: Looking for bad clusters in user file data ... 333040 files processed. File data verification completed.Stage 5: Looking for bad, free clusters ... 76276174 free clusters processed. Free space verification is complete.Windows has scanned the file system and found no problems.No further action is required. 499004415 KB total disk space. 193255712 KB in 266948 files. 190896 KB in 56218 indexes. 0 KB in bad sectors. 453111 KB in use by the system. 65536 KB occupied by the log file. 305104696 KB available on disk. 4096 bytes in each allocation unit. 124751103 total allocation units on disk. 76276174 allocation units available on disk.Internal Info:00 15 05 00 6a ee 04 00 8f ca 09 00 00 00 00 00 ....j...........76 00 00 00 4c 00 00 00 00 00 00 00 00 00 00 00 v...L...........Windows has finished checking your disk.Please wait while your computer restarts.

    And the one for the HDD:

    Checking file system on D:The type of the file system is NTFS.Volume label is DATA.Stage 1: Examining basic file system structure ... 256 file records processed. File verification completed. 0 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 1 reparse records processed. 284 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 1 reparse records processed. Stage 3: Examining security descriptors ...Security descriptor verification completed. 14 data files processed. Stage 4: Looking for bad clusters in user file data ... 240 files processed. File data verification completed.Stage 5: Looking for bad, free clusters ... 244137747 free clusters processed. Free space verification is complete.Windows has scanned the file system and found no problems.No further action is required. 976760831 KB total disk space. 113748 KB in 10 files. 76 KB in 16 indexes. 0 KB in bad sectors. 96015 KB in use by the system. 65536 KB occupied by the log file. 976550992 KB available on disk. 4096 bytes in each allocation unit. 244190207 total allocation units on disk. 244137748 allocation units available on disk.
      My Computer


  3. Posts : 39,958
    windows 10 professional version 1607 build 14393.969 64 bit
       #33

    Please describe what you were experiencing before the driver replacement and what you are experiencing post driver replacement.
      My Computer


  4. Posts : 47
    Windows 10
    Thread Starter
       #34

    Here is the Virtual Memory pic.

    The issue is exactly the same: when playing games, random hard crashes occur. In some games, hours can sometimes go by without any issue. Other times, in the same games, the system crashes after a few minutes. One game in particular (WWE 2k18) crashes in the precise same way, but way more often than the others.

    Oh, and a small detail I think I forgot to mention. As I said, I suspect this has to do with the Micron VRAM used in my Geforce 1070. One thing I did to check if the issue was the graphics card was downloading MSI Afterburner and using it to underclock both the GPU and the memory clock. No crashes occured while the card was underclocked, even after extensive testing.
      My Computer


  5. Posts : 39,958
    windows 10 professional version 1607 build 14393.969 64 bit
       #35

    Run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip

    1) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Speccy - System Information - Free Download
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer




    2) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU Performance Maintenance Tutorials
    2a) Record the maximum temperature and post the maximum temperature into the thread
    2b) Record test duration and post the uninterrupted test duration into the thread
    2c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    2d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials

    3) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Performance Maintenance Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    3a) Record the maximum temperature and post the maximum temperature into the thread.
    3b) Record the test duration and post the uninterrupted test duration into the thread.
    3c) Aim for testing 1 hour.
    3d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials


    4) All of these test should be done with no over clocking.


    5) For each of the above tests please record maximum temperatures and test durations.


    6) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
      My Computer


  6. Posts : 47
    Windows 10
    Thread Starter
       #36

    I'm just installing WhoCrashed and then I'll replicate the crash. I also decided to try changing the type of dump from automatic to small dump just to see if the system manages to create a minidump.

    And the zip I posted in post #6 was already done with this version of the collector after replacing the driver, I think.
      My Computer


  7. Posts : 39,958
    windows 10 professional version 1607 build 14393.969 64 bit
       #37

    Please perform the following in order:
    1) return the setting to automatic memory dump
    2) perform a whocrashed dump test
    3) analyze > post results into the thead
    4) post a new beta collector log into the thread
    Once dump formation is confirmed then start the stress testing with either prime95 or furmark.
      My Computer


  8. Posts : 47
    Windows 10
    Thread Starter
       #38

    Should I cause a crash before running the program?
      My Computer


  9. Posts : 47
    Windows 10
    Thread Starter
       #39

    Oh, I just remembered something: I have this CSV file from HWInfo. I was tracking my GPU until a crash occured:
      My Computer


  10. Posts : 47
    Windows 10
    Thread Starter
       #40

    Here are the requested files from WhoCrashed and from the log collector (after a new crash). I also added the latest Live Kernel dump in a separate zip.

    This latest crash behaved in a slightly different way: the screen was jumping between different solid colors and there was an electronic sound coming out of the speakers. I think this happened once before, but I don't know for sure.

    I'll try running the stress tests later today or tomorrow.
      My Computer


 

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