BSOD when using two monitors

  1.    23 Jan 2018 #1

    BSOD when using two monitors

    Hello all,

    I am facing issue as I am using two monitor at same time to extend the screen.
    I didn't have this Issue before, but I am not exactly sure what caused this issue. I am assuming windows 10, because I don't recall
    having this sort of problem in previous windows.

    I tried different versions of my video card drive, and this didn't fix it.
    Now, I am using single display, which is working just fine.
    I wonder what is the main cause for this issue(bad graphic card, drive incompatibility issues, or system conflict)?

    Thanks for your help

    Speccy report -
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,579
    Windows 10 Pro X64 1809 17763.55
       23 Jan 2018 #2

    How to fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums

    Of major interest is the Manufacture and full model number of the computer if purchased or the system board if custom built. Provide as much information as you can please.

    Also, please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec

  3. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jan 2018 #3

    Open administrative command prompt and type or copy and paste:
    1) slmgr /dlv
    2) licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\"&del "%userprofile%\Desktop\" /QGenuine_Office.txt:

    Use one drive or drop box share links to post into the thread.
      My ComputerSystem Spec

  4.    23 Jan 2018 #4

    I included a full system report from Speccy, I believe it contains all needed info.
      My ComputerSystem Spec

  5.   My ComputerSystem Spec

  6. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jan 2018 #6

    See if one or these commands works to verify office licensing:

    Open administrative command prompt and copy and paste:
    for /f "delims=|" %a in ('dir /B /S C:\*ospp.vbs') do cscript "%a" /dstatus > "%userprofile%\Desktop\Genuine_Office.txt"
    licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\"&del "%userprofile%\Desktop\" /Q
    Open any broswer and copy and paste:
    When the Microsoft genuine advantage tool opens please post an image of each tab using one drive or drop box share links.
      My ComputerSystem Spec

  7.    24 Jan 2018 #7

    If you suspect that I don't have a genuine office or windows, then that's not true.

    MS office is provided for free from my school and I upgraded my OS from legit windows 7 that I got from my school too.
    Last edited by fadi; 24 Jan 2018 at 01:44.
      My ComputerSystem Spec


Related Threads
IRQL_NOT_LESS_THAN_OR_EQUAL error one the Blue Screen Toshiba Laptop DM.Log tool needed to be run 3 times to get .zip file - FYI
2 monitors in Graphic Cards
Why does anyone need 2 monitors in Windows 10? Can't you split the screen?
Solved Two Monitors in General Support
Newbie question re setting up two monitors: is it possible to a different program running on each monitor, e.g., to have an Acrobat file up on one and SketchUp running on the other? If so, can someone tell me how? The dual monitor set up options...
Solved Two monitors in Graphic Cards
I connected two monitors to my Lenovo H50-55. One with a Vga cable, the other with an HDMI cable. The size of the monitors is different but resolution is the same. One is an LG analog the other an insignia digital set to fit the screen. Now I have...
Hello everyone, This is a problem I faced in Windows 7. I performed an upgrade to Windows 10 Pro and I'm still facing the same BSOD. I've only really noticed this when having both monitors turned on but I think it has happened a couple of...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 15:10.
Find Us