Windows 10: BSOD when using two monitors

  1.    23 Jan 2018 #1

    BSOD when using two monitors


    Hello all,

    I am facing issue as I am using two monitor at same time to extend the screen.
    I didn't have this Issue before, but I am not exactly sure what caused this issue. I am assuming windows 10, because I don't recall
    having this sort of problem in previous windows.

    I tried different versions of my video card drive, and this didn't fix it.
    Now, I am using single display, which is working just fine.
    I wonder what is the main cause for this issue(bad graphic card, drive incompatibility issues, or system conflict)?

    Thanks for your help

    Speccy report - FADI-PC.pdfFADI-PC-01_22_18_224204_04.zip
      My ComputerSystem Spec


  2. Posts : 6,005
    Windows 10 Pro X64 17134.191
       23 Jan 2018 #2

    How to fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums

    Of major interest is the Manufacture and full model number of the computer if purchased or the system board if custom built. Provide as much information as you can please.

    Also, please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec


  3. Posts : 19,331
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jan 2018 #3

    Open administrative command prompt and type or copy and paste:
    1) slmgr /dlv
    2) licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\repfiles.cab"&del "%userprofile%\Desktop\repfiles.cab" /QGenuine_Office.txt:

    Use one drive or drop box share links to post into the thread.
      My ComputerSystem Spec

  4.    23 Jan 2018 #4

    I included a full system report from Speccy, I believe it contains all needed info.
      My ComputerSystem Spec

  5.   My ComputerSystem Spec


  6. Posts : 19,331
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jan 2018 #6

    See if one or these commands works to verify office licensing:

    Open administrative command prompt and copy and paste:
    1)
    Code:
    for /f "delims=|" %a in ('dir /B /S C:\*ospp.vbs') do cscript "%a" /dstatus > "%userprofile%\Desktop\Genuine_Office.txt"
    2)
    Code:
    licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\repfiles.cab"&del "%userprofile%\Desktop\repfiles.cab" /Q
    Open any broswer and copy and paste: http://go.microsoft.com/fwlink/?linkid=52012
    When the Microsoft genuine advantage tool opens please post an image of each tab using one drive or drop box share links.
      My ComputerSystem Spec

  7.    24 Jan 2018 #7

    https://drive.google.com/open?id=1LzKDvjdzXMuPd7OnZ3f4-aUnCPsnp9xk

    If you suspect that I don't have a genuine office or windows, then that's not true.

    MS office is provided for free from my school and I upgraded my OS from legit windows 7 that I got from my school too.
    Last edited by fadi; 24 Jan 2018 at 01:44.
      My ComputerSystem Spec


 

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