Windows 10: BSOD IRQL Occurs when Plugging in/out power supply

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  1.    22 Jan 2018 #1

    BSOD IRQL Occurs when Plugging in/out power supply


    Hi,

    Great forum. I have been getting the BSOD Driver IRQL Not Less Or Equal (ndis.sys) occasionally when I either plug in or take the power supply plug out of my computer. Its been happening for a while - finally decided to try to fix it.
    Can anyone help figure out what is causing this and how to fix it.

    I am attaching the file instructed at the top of the forum...THANKS!
    BSOD IRQL Occurs when Plugging in/out power supply Attached Files
      My ComputerSystem Spec


  2. Posts : 5,704
    Windows 10 Pro X64 16299.192
       22 Jan 2018 #2

    Can you explain what you mean when you say
    when I either plug in or take the power supply plug out of my computer.
    When are you doing this? Why are you doing this?
      My ComputersSystem Spec


  3. Posts : 5,704
    Windows 10 Pro X64 16299.192
       22 Jan 2018 #3

    Latest dump shows a problem with e1c65x64.sys.
    Code:
    fffff802`8f87a628  fffff803`52e1cf2bUnable to load image \SystemRoot\system32\DRIVERS\e1c65x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1c65x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1c65x64.sys
    Driver Description: Intel(R) Gigabit Adapter NDIS 6.x drive (82579LM Gigabit Network Connection)
    Driver Update Site: https://downloadcenter.intel.com/


    The one you have is fairly old, dated Sun Feb 15 08:39:57 2015. There is a newer 2017 driver available here:
    https://downloadcenter.intel.com/pro...net-Controller

    Click image for larger version. 

Name:	Intel 82579 Gigabit Ethernet Controller.jpg 
Views:	2 
Size:	21.3 KB 
ID:	173850

    Give it a try.
      My ComputersSystem Spec

  4.    22 Jan 2018 #4

    Thanks for the response. I am probably using the wrong terminology. The computer is a laptop and I mean when I plug in the laptop power cord to recharge battery or when I unplug the cord to bring laptop to another room. It happens more often when I unplug my power cord...Thanks!
      My ComputerSystem Spec

  5.    22 Jan 2018 #5

    I guess you were posting at same time. I just installed that driver you suggested. It restarted fine, but hard to know if that was the issue since the BSOD is not every time I plug in - seems to happen few times a week.

    I really appreciate your response. I will update with results.
      My ComputerSystem Spec

  6.    22 Jan 2018 #6

    I just plugged/unplugged my computer > 20 times with no issues. Hopefully that driver did the trick!
      My ComputerSystem Spec

  7.    23 Jan 2018 #7

    BSOD not fixed


    I just got the BSOD again - this time while unplugging power.

    I have attached a new info file.

    Any help greatly appreciated.

    Thanks!
    BSOD IRQL Occurs when Plugging in/out power supply Attached Files
      My ComputerSystem Spec


  • Posts : 5,704
    Windows 10 Pro X64 16299.192
       23 Jan 2018 #8

    Newest dump shows the same driver as a problem but also this one now: NETwew01.sys
    Code:
    fffff803`a4a7a148  fffff80d`31e0e43fUnable to load image \SystemRoot\System32\drivers\NETwew01.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwew01.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwew01.sys
     NETwew01+0x16e43f
    Driver Description: Intel Wireless WiFi Link Driver (Intel(R) Centrino(R) Advanced-N 6205 Driver)
    The one you have now is dated Tue Jan 6 11:19:19 2015.

    There is a 10/1/2017 driver available here: https://downloadcenter.intel.com/pro...6205-Dual-Band
    Give that a try.
      My ComputersSystem Spec

  •    23 Jan 2018 #9

    Ztruker said: View Post
    Newest dump shows the same driver as a problem but also this one now: NETwew01.sys


    Code:
    fffff803`a4a7a148  fffff80d`31e0e43fUnable to load image \SystemRoot\System32\drivers\NETwew01.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwew01.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwew01.sys
     NETwew01+0x16e43f
    Driver Description: Intel Wireless WiFi Link Driver (Intel(R) Centrino(R) Advanced-N 6205 Driver)
    The one you have now is dated Tue Jan 6 11:19:19 2015.

    There is a 10/1/2017 driver available here: https://downloadcenter.intel.com/pro...6205-Dual-Band
    Give that a try.
    Does this mean I didn't install the previous driver correctly?

    I downloaded and installed the newest one - thanks so much!
      My ComputerSystem Spec

  •    24 Jan 2018 #10

    More BSOD when unplugging. Newest dump file attached. Am I installing the new drivers correctly? The computer says they are installed and I should restart and I do...
    BSOD IRQL Occurs when Plugging in/out power supply Attached Files
      My ComputerSystem Spec


  •  
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