Windows 10: KMODE EXCEPTION NOT HANDLED after clean install

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  1.    23 Jan 2018 #11

    Nothing in Device Manager showed the yellow triangle. Here are my network adapters.

    Dropbox - network.PNG

    Here are the logs from the latest crash.
    Attached Thumbnails Attached Thumbnails image.png  
    KMODE EXCEPTION NOT HANDLED after clean install Attached Files
      My ComputerSystem Spec


  2. Posts : 17,735
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jan 2018 #12

    There was no new bsod dump file in the zip.
    For the next crash please run this version of the log collector and post a zip into the thread:
    log collector v2-beta08.zip
    Also find and post a link for the memory dump: C:\windows\memory.dmp
      My ComputerSystem Spec

  3.    23 Jan 2018 #13

    The past few have just been my computer freezing up, no BSOD. This was the log collector used for this one, too. Should I just put a copy of the memory.dmp in my drop box?
      My ComputerSystem Spec


  4. Posts : 17,735
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jan 2018 #14

    The memory dump is a larger file and may take more time to upload into dropbox.
    An alternative may be zipping and posting into the thread depending on the size limit.

    Please update the system specs to include PSU, cooler ,case, etc.

    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Site Use Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums
      My ComputerSystem Spec

  5.    24 Jan 2018 #15

    My system specs have been updated with the requested information. I will have a link for the memory dump after work.
      My ComputerSystem Spec

  6.    24 Jan 2018 #16

    Here is the link for the memory dump.

    Dropbox - MEMORY.DMP
      My ComputerSystem Spec

  7.    24 Jan 2018 #17

    These two errors popped up after my computer froze and required a reboot. They will continue to pop up no matter what I do.

    Dropbox - Capture5.PNG

    Dropbox - Capture6.PNG
      My ComputerSystem Spec


  • Posts : 17,735
    windows 10 professional version 1607 build 14393.969 64 bit
       25 Jan 2018 #18

    1) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    1a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    2b) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    2) For the next BSOD run this log collector and post a zip into the thread:
    log collector v2-beta08.zip
    3) After the next BSOD open file explorer and search for c:\windows\memory.dmp > post a zip or one drive share link into the thread
      My ComputerSystem Spec

  •    25 Jan 2018 #19

    Here are logs from my latest crash, according to whocrashed, there was a BSOD, but, I didn't see one. I plan on running the memory test this weekend.
    KMODE EXCEPTION NOT HANDLED after clean install Attached Files
      My ComputerSystem Spec

  •    25 Jan 2018 #20

    Well, here are the latest, it seems to be getting worse and worse. I have been unable to get my computer to boot from my USB drive. It allows me to select it as a bootable device, my screen flashes black, and then it returns to my boot options.
    KMODE EXCEPTION NOT HANDLED after clean install Attached Files
      My ComputerSystem Spec


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