Windows 10: PC Randomly locks up and freezes

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  1.    16 Jan 2018 #1

    PC Randomly locks up and freezes

    Hey guys, first off I hope you all had a great Xmas and New Year...

    So since the update for windows that's recently dropped, I keep having random crashes, well more of a freeze, I can still see everything on the screen but nothing will respond I have to power my system down, I wouldn't mind if it BSOD because that can be debugged, I was just wondering can any of you guys work your magic and put me out of my misery haha.

    Thanks in advance.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,601
    Windows 10 Pro
       16 Jan 2018 #2
      My ComputersSystem Spec

  3.    16 Jan 2018 #3

    Find enclosed my Zip file
    PC Randomly locks up and freezes Attached Files
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,601
    Windows 10 Pro
       16 Jan 2018 #4

    PC Randomly locks up and freezes Diagnostic Test PC Randomly locks up and freezes

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

  5.    16 Jan 2018 #5

    Ok so I did the above suggestion and it crashed my computer after around 10 minutes. I got stuck in the boot loop and the only way I could get out of it was opening cmd going into safemode and disabling verifier that way.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,601
    Windows 10 Pro
       16 Jan 2018 #6

    Upload the newest minidump as a zip.
      My ComputersSystem Spec

  7.    16 Jan 2018 #7

    Done mate... Thank you.
    PC Randomly locks up and freezes Attached Files
      My ComputerSystem Spec

  8.    18 Jan 2018 #8

    Hey just wondering if you could take a look please
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,601
    Windows 10 Pro
       18 Jan 2018 #9

    Update the BIOS to the latest version.
      My ComputersSystem Spec

  10.    18 Jan 2018 #10

    Thank you will give it a shot
      My ComputerSystem Spec

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