New
#1
New Desktop randomly crashes to black screen after normal operation
This is my first time posting so thank you for any advice or insight
My new PC which I've just built has been randomly crashing to a black screen, no BSOD...
It occurs randomly, sometimes not for days, othertimes multiple times within a day. I will usually be surfing the net, it has crashed once when I was gaming.
Sepcs of PC outlined below:
armymedtech - Saved Part Lists - PCPartPicker Canada
Event viewer shows this after every crash:
Microsoft-Windows-Kernel-Power
EventID 41, Version 6, Task 63
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
CheckpointStatus 0
I will often get this error just before the crash occurs:
Microsoft-Windows-DistributedCOM
EventID 10016, Version 0, Task 0
- EventData
param1 application-specific
param2 Local
param3 Activation
param4 {6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
param5 {4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
param6 NT AUTHORITY
param7 LOCAL SERVICE
param8 S-1-5-19
param9 LocalHost (Using LRPC)
param10 Unavailable
param11 Unavailable
What I have done so far reading various threads:
Updated all drivers
Flashed bios to latest version
Memory check with Memtest86
Checked for bad sectors on all my hard drives (none found)
Disabled audio drivers as I have two installed
Tried different power settings
Ensured all cables and connections were properly secured
DM log report is attached below
Thank you!