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Random BSOD caused by external hard drive or USB
Hi Folks,
I have a newly built computer with windows 10 installed, AMD Fx 8350, Asrock 970 pro3 motherboard,650 watt GPU, 7970 HD videocard, everything is plugged in properly, all drivers up to date, AMD Chipset drivers installed as well. I am expierencing 2 issues at the moment. When I plug in my external hard drive in the USB 3.0, it randomly disconnects and connects back up in a second or 2, this gets annoying as I need it to play movies, install programs etc. I have made sure that all the power settings are "do not turn off usb" in the power options. ALso I have made sure that in the device manager, the power management options are all unticked. My other issue is the random BSOD which usually have the error: Dump file creation failed due to error during dump creation. With the event data: \Device\HarddiskVolume4 . I have made sure that the external USB is scanned and free from errors with 3rd party software.
This is the other error I get: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. This is the detail:
Code:
System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 6
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2018-01-12T23:12:05.109562300Z
EventRecordID 5044
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-G9A3RL4
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 126
BugcheckParameter1 0xffffffffc0000005
BugcheckParameter2 0xfffff80dd9903aa7
BugcheckParameter3 0xffff9e84efa76738
BugcheckParameter4 0xffff9e84efa75f80
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
CheckpointStatus 0
The third error is : The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80dd9903aa7, 0xffff9e84efa76738, 0xffff9e84efa75f80). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: c0042f26-a53e-4aa9-9c6c-69d69b8d3e4b. Memory dump attached. EDit: will attach later as I need to sort out the permission crap from windows 10
Any help is appreciated it :)