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#11
I had another blue screen, it mentioned "storport.sys". Photo and log attached.
I had another blue screen, it mentioned "storport.sys". Photo and log attached.
Open file explorer > this PC > C: > search for: C:\Windows\MEMORY.DMP
Post a zip into the thread.
The zipped DMP is 97MB so I can't upload it here. Dropbox link below:
Dropbox - MEMORY.zip
I'm getting blue screens within 5 minutes of turning on my PC every time, without fail. Not sure if that indicates anything.
The misbehaving drivers were identified with the memory dump.
atikmdag
atikmpag
These are the AMD graphics drivers.
Please complete the tests in the prior links so that the RAM and Drive are tested.
Perform the following steps:
1) Uninstall everything AMD using DDU
2) Download and install new drivers from the AMD website
Be sure the "clean install" box is checked and only install the graphics driver.
https://www.wagnardsoft.com/Display
Driver Uninstaller Download version 17.0.8.2
Display Driver Uninstaller: How to use - Windows 7 Help Forums
AMD Support and Radeon Software Driver Download
AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
I'm running the memtest now. I'll update tomorrow with the results. Thanks for the help so far, you're awesome!
Making progress.
You're welcome.
I ran memtest for 8 passes. No errors came up. Attachment 172370
I'll start HDTune
I started the HDTune error scan but got a blue screen after a few minutes. Here is the zip. Attachment 172375
I tried messing with the display drivers before this. I did a clean ddu uninstall in safe mode, and then installed the latest version of amd video drivers, but I got a blue screen and when it rebooted it had uninstalled the drivers. I managed to get them to stick by installing an older driver version and manually rebooting after the install. My video cut out a few times and I noticed in device manager that intel HD graphics had the yellow triangle with the ! mark, so I uninstalled the device drivers and the issue went away. The system was stable for much longer than any time during this whole ordeal, but it ended up crashing again. The drivers are sticking now, but the system is crashing.
Also, now HDTune is saying that the trial period is over and wont let me launch it. I reinstalled with no luck. Odd, I only installed it today.
I see now that there is a free version, oops.