Windows 10: PC restarts randomly at least 3 times a week.

  1.    08 Jan 2018 #1

    PC restarts randomly at least 3 times a week.


    PC restarts without any warning except when I enable driver verifier, then it starts to give BSOD's like VERIFIER_DETECTED_VIOLATION with 0x000000c4 and 0x000000d1. I must mention what I've tried:
    -updates to the latest version including bios
    -rolling back drivers
    There is also no overclock applied.

    It all started when i was opening Chrome and the crash was when it loaded a video or a thumbnail. I reinstalled the video drivers and the problem was gone. After some time it gave me usbfilter.sys BSOD at startup until i unistalled VMWare. On their site they said that there are some problems with AMD's usb drivers. I had to enter Safe Mode and enable the Windows unistaller. The problem again was gone, for a few days then again restart.
    Attached Thumbnails Attached Thumbnails 219.png  
    PC restarts randomly at least 3 times a week. Attached Files
      My ComputerSystem Spec


  2. Posts : 17,808
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Jan 2018 #2

    Hi Lev24 ,

    Welcome to Ten Forums BSOD forum.
    The debugging indicated problems with the AMD graphics drivers:
    atikmpag.sys
    atikmdag.sys
    Windows failed fast startup.

    For all tests / steps please post images into the thread.
    For any problems posting images please use one drive or drop box share links.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    6) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials
    7) To fix the misbehaving AMD graphics drivers:8) Uninstall everything AMD using Display driver uninstaller and install new drivers from the computer or motherboard manufacturer's website or from the AMD website.
    9) The computer or motherboard manufacturer websites are preferred as sources of new drivers if they are available.
    10) If you use the AMD web site be sure the "clean install" box is checked and only install the graphics driver.
    Official Display Driver Uninstaller DDU Download
    Display Driver Uninstaller Download version 17.0.7.2
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    AMD Support and Radeon Software Driver Download

    AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums

    11) If there are any new BSOD please use this link to post zips into the thread:
    log collector v2-beta06.zip

    12) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 8 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    13) The BIOS: BIOS Version/Date American Megatrends Inc. V8.3, 4/7/2016
    Check to see that this is the most up to date BIOS.

    14) Open the website for the computer's drivers and bios and post a URL or hyperlink into the thread.
    15) make sure that there is no over clocking during the troubleshooting process

    16) Make sure your files are backed up.

    17) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Macrium Reflect Free

    18) And please create a brand new restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    Code:
    1/4/2018 2:37 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff800312044d4
    P4: 0
    P5: 54616731
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-17859-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-54687-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2824.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_5628721f67784c4adb346a4df7d77eed358205d_00000000_cab_0a356ee1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 45f4b227-aa61-4f7c-afb7-58919a9ff51d
    Report Status: 2049
    Hashed bucket:
    1/4/2018 2:30 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff800312044d4
    P4: 0
    P5: 54616731
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-17859-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-54687-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2824.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_5628721f67784c4adb346a4df7d77eed358205d_00000000_02a92891
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 45f4b227-aa61-4f7c-afb7-58919a9ff51d
    Report Status: 4
    Hashed bucket:
    1/4/2018 12:09 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff800daac44d4
    P4: 0
    P5: 54616731
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18031-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-60578-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64DF.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_ec408d6f885a86fa349a56154d2de0bf8590a3e8_00000000_02c9651d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b4bfeca2-85b1-4aec-bfaf-e1ad8c2840f9
    Report Status: 4
    Hashed bucket:
    1/4/2018 2:34 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff800e84c44d4
    P4: 0
    P5: 54616731
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-17953-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-57828-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33FB.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_98c041db5fe24f72748d90417a4c589fb3a86425_00000000_02bd3478
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 8f2b0271-7486-4152-9260-bb7138e7ac73
    Report Status: 4
    Hashed bucket:
    12/27/2017 4:32 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff80166465a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\122717-17093-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-65437-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63D5.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_c1a26aea418f76cf476b6844ec8669dfa91aea75_00000000_cab_0ae0c803
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 677a171a-e6be-4094-97cd-5380ad94b083
    Report Status: 2049
    Hashed bucket:
    12/27/2017 4:22 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff80166465a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\122717-17093-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-65437-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63D5.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_c1a26aea418f76cf476b6844ec8669dfa91aea75_00000000_02b16404
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 677a171a-e6be-4094-97cd-5380ad94b083
    Report Status: 4
    Hashed bucket:
    1/4/2018 12:23 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff803407d44d4
    P4: 0
    P5: 54616731
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-17828-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-49437-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2304.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_81fe6f916bcfa32e2551b7e7d3b946cfcfa21ff_00000000_02b92371
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: d2a41318-42af-47fb-bd57-d3858cfda702
    Report Status: 4
    Hashed bucket:
    1/4/2018 2:37 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff804e6275a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-19328-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-59203-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4418.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_21ae73e2fcef5809c5d0d5adf27a6524bff0b2_00000000_cab_0a34fa4e
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: aaa4d96e-674c-4b48-a383-1b7f1fb0ab71
    Report Status: 2049
    Hashed bucket:
    1/4/2018 1:51 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff804e6275a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-19328-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-59203-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4418.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_21ae73e2fcef5809c5d0d5adf27a6524bff0b2_00000000_02c94438
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: aaa4d96e-674c-4b48-a383-1b7f1fb0ab71
    Report Status: 4
    Hashed bucket:
    1/4/2018 2:37 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff805a7805a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-17984-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-56359-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C99.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_2c2d9ea9f5632c26ca9435cc72ac65c5c6dd11ba_00000000_cab_0a3550da
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e912efff-8b2f-4d28-bd6a-643e7397cb4e
    Report Status: 2049
    Hashed bucket:
    1/4/2018 2:25 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff805a7805a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-17984-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-56359-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C99.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_2c2d9ea9f5632c26ca9435cc72ac65c5c6dd11ba_00000000_02b12cd7
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e912efff-8b2f-4d28-bd6a-643e7397cb4e
    Report Status: 4
    Hashed bucket:
    1/4/2018 10:41 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff80a683e5a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18000-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-50515-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER35C0.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_bd6f4673f49bb9eccbdf87e5309801599d4b6dc_00000000_02c93718
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 0849959d-3eb5-44a7-8b35-0343ed511120
    Report Status: 4
    Hashed bucket:
    1/4/2018 1:16 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff80bd4b45a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18046-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-61968-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4706.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_c737d45a6e53eb9f8db2ca31658c4bd428d3b2_00000000_cab_09e5a311
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 9e00cde8-d6db-48d3-93f8-5c39ac21dc8e
    Report Status: 2049
    Hashed bucket:
    1/4/2018 12:47 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2000
    P3: fffff80bd4b45a8c
    P4: 0
    P5: 46425355
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18046-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-61968-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4706.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_c737d45a6e53eb9f8db2ca31658c4bd428d3b2_00000000_02d14735
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 9e00cde8-d6db-48d3-93f8-5c39ac21dc8e
    Report Status: 4
    Hashed bucket:
    1/4/2018 5:45 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2003
    P3: ffff978d9d98dac8
    P4: fffff808fda20240
    P5: fffffa0cca794658
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-19281-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-20968-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27A7.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_f9e84f2cb83feb3520ae8452a1717c462a8014ea_00000000_cab_08c0c2f2
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4230e200-b65b-4d8c-ba30-c5a016f552a8
    Report Status: 2049
    Hashed bucket:
    1/4/2018 5:01 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2003
    P3: ffff978d9d98dac8
    P4: fffff808fda20240
    P5: fffffa0cca794658
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-19281-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-20968-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27A7.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_f9e84f2cb83feb3520ae8452a1717c462a8014ea_00000000_02cd27c6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4230e200-b65b-4d8c-ba30-c5a016f552a8
    Report Status: 4
    Hashed bucket:
    1/4/2018 5:45 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2003
    P3: ffffb0831dfe2ac8
    P4: fffff80abc180240
    P5: ffffc20201667658
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18296-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19250-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26C.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_eeab04d17a55261f9229f903cc145fe77f16021_00000000_cab_08c0d244
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 708c84a7-105c-4f7a-907b-0076b6305b52
    Report Status: 2049
    Hashed bucket:
    1/4/2018 5:34 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2003
    P3: ffffb0831dfe2ac8
    P4: fffff80abc180240
    P5: ffffc20201667658
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18296-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19250-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26C.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_eeab04d17a55261f9229f903cc145fe77f16021_00000000_02bd029b
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 708c84a7-105c-4f7a-907b-0076b6305b52
    Report Status: 4
    Hashed bucket:
    1/4/2018 5:45 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2003
    P3: ffffc802acdf3ac8
    P4: fffff806f8db0240
    P5: ffff858c5784b658
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18187-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19968-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFA2E.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_ac86eea94c882ecf89fc6a9c78ea11d841fef26_00000000_cab_08c0d3da
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: a76caf8f-c9d7-4e83-bf12-ce2159d5bf72
    Report Status: 2049
    Hashed bucket:
    1/4/2018 5:42 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2003
    P3: ffffc802acdf3ac8
    P4: fffff806f8db0240
    P5: ffff858c5784b658
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18187-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19968-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFA2E.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_ac86eea94c882ecf89fc6a9c78ea11d841fef26_00000000_02bcfa9c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: a76caf8f-c9d7-4e83-bf12-ce2159d5bf72
    Report Status: 4
    Hashed bucket:
    1/4/2018 5:45 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2003
    P3: ffffe5050279eac8
    P4: fffff807e2600240
    P5: fffff50010394658
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18468-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19703-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC6.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c4_2dce57988dda93c5282cf3ca80dcce7271292f_00000000_cab_08c0d31e
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 14a71102-6ec7-4c40-9d5e-9d92a6e2f3ed
    Report Status: 2049
    Hashed bucket:
    1/4/2018 5:38 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c4
    P2: 2003
    P3: ffffe5050279eac8
    P4: fffff807e2600240
    P5: fffff50010394658
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010418-18468-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19703-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC6.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c4_2dce57988dda93c5282cf3ca80dcce7271292f_00000000_02c10133
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 14a71102-6ec7-4c40-9d5e-9d92a6e2f3ed
    Report Status: 4
    Hashed bucket:
    1/3/2018 10:46 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: d1
    P2: fffff08194704d90
    P3: 2
    P4: 0
    P5: fffff805782d2dcd
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010318-38984-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-608843-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A56.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4B60.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4FF5.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_a04c0c66989f831088151deae54a95577e3fb2_00000000_cab_29726f14
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ea442f36-7712-4df3-b186-cb2eb277adc8
    Report Status: 2049
    Hashed bucket:
    1/3/2018 10:45 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: d1
    P2: fffff08194704d90
    P3: 2
    P4: 0
    P5: fffff805782d2dcd
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\010318-38984-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-608843-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A56.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4B60.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4FF5.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_a04c0c66989f831088151deae54a95577e3fb2_00000000_037250a0
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ea442f36-7712-4df3-b186-cb2eb277adc8
    Report Status: 4
    Hashed bucket:
    Code:
    Name    Radeon (TM) RX 480 GraphicsPNP Device ID    PCI\VEN_1002&DEV_67DF&SUBSYS_E347174B&REV_C7\4&AAF0B89&0&0011
    Adapter Type    AMD Radeon Graphics Processor (0x67DF), Advanced Micro Devices, Inc. compatible
    Adapter Description    Radeon (TM) RX 480 Graphics
    Adapter RAM    (1,048,576) bytes
    Installed Drivers    aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
    Driver Version    16.200.1035.1001
    INF File    oem15.inf (ati2mtag_Polaris10 section)
    Color Planes    Not Available
    Color Table Entries    4294967296
    Resolution    1920 x 1080 x 60 hertz
    Bits/Pixel    32
    Memory Address    0xC0000000-0xCFFFFFFF
    Memory Address    0xD0000000-0xD01FFFFF
    I/O Port    0x0000E000-0x0000E0FF
    Memory Address    0xFEA00000-0xFEA3FFFF
    IRQ Channel    IRQ 4294967294
    I/O Port    0x000003B0-0x000003BB
    I/O Port    0x000003C0-0x000003DF
    Memory Address    0xA0000-0xBFFFF
    Driver    c:\windows\system32\drivers\atikmpag.sys (8.14.1.6512, 486.50 KB (498,176 bytes), 7/8/2016 9:46 PM)
    Code:
    atikmdag atikmdag.sys Fri Jul 08 14:11:29 2016 (577FFAE1)atikmpag atikmpag.sys Fri Jul 08 13:46:57 2016 (577FF521)
    Last edited by zbook; 08 Jan 2018 at 16:39.
      My ComputerSystem Spec

  3.    09 Jan 2018 #3

    1)opened elevated cmd

    2)sfc /scannow no problems

    3)dism /online /cleanup-image /restorehealth restore completed successfully

    4)Microsoft Windows [Version 10.0.16299.125]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    660736 file records processed.
    File verification completed.
    9432 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    12748 reparse records processed.
    807338 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    12748 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    73302 data files processed.
    CHKDSK is verifying Usn Journal...
    33964760 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    464248831 KB total disk space.
    149537616 KB in 427978 files.
    242852 KB in 73303 indexes.
    0 KB in bad sectors.
    782691 KB in use by the system.
    65536 KB occupied by the log file.
    313685672 KB available on disk.

    4096 bytes in each allocation unit.
    116062207 total allocation units on disk.
    78421418 allocation units available on disk.



    5) Turned off Windows Fast Startup

    6) Used DDU and installed drivers from Manufacturers

    7) No memory problems

    8 )Default BIOS settings and updated

    Enabled driver verifier for all drivers and no BSOD, reconfigured verifier for non-Microsoft drivers and got DRIVER_VERIFIER_DETECTED_VIOLATION BSOD at startup, had to enter Safe Mode to disable verifier.
    Oh and I forgot to mention that after one of the latest restarts firefox stopped working for some reason.
    Thanks!
    PC restarts randomly at least 3 times a week. Attached Files
    Last edited by Lev24; 09 Jan 2018 at 11:44.
      My ComputerSystem Spec


  4. Posts : 17,808
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Jan 2018 #4

    1) Open the website for the computer's drivers and bios
    2) Post the URL or hyperlink into the thread.
    3) Type verifier in the left lower corner search > on the driver verifier manager click delete existing settings > click finish > click yes or ok
    This should turn off Windows driver verifier.
    Please keep Windows driver verifer off.
    The tool will be used at a later time with specific settings.
    4) Update the chip set drivers
    5) Run Memtest 86+ version 5.01 for 8 or more passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The more the passes the better the test.
    6) When the testing has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memtest86+ - Advanced Memory Diagnostic Tool
      My ComputerSystem Spec


 

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