Windows 10: BSOD after pc wakes up from sleep

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 11
    Windows 10 Pro 64-bit
    Thread Starter
       07 Jan 2018 #11

    Even before opening this thread I downloaded Intel Driver & Support Assistant that automatically updated my drivers. Checked again yesterday and today and it is showing that I have the latest driver.
      My ComputerSystem Spec


  2. Posts : 14,238
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Jan 2018 #12

    When the computer has the latest edition of Windows the operating system can become corrupt.
    The same with drivers.
    So drivers have to be fixed.
    What were the steps that were made in the earlier post to fix the driver?
      My ComputerSystem Spec


  3. Posts : 11
    Windows 10 Pro 64-bit
    Thread Starter
       07 Jan 2018 #13

    zbook said: View Post
    What were the steps that were made in the earlier post to fix the driver?
    You mean the xusb22 driver right? Then if so, I did not fix it. I just uninstalled it and unhooked the game controller.
      My ComputerSystem Spec


  4. Posts : 14,238
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Jan 2018 #14

    There were 2 misbehaving drivers identified along with methods to fix the misbehaving drivers.
    Do you remember the steps that you had made for the driver that just misbehaved again?
      My ComputerSystem Spec


  5. Posts : 11
    Windows 10 Pro 64-bit
    Thread Starter
       07 Jan 2018 #15

    zbook said: View Post
    1)
    Code:
    netwnb64    ___ Intel(R) Wireless Adapter Driver for Windows 8.1 - 64 Bit    c:\windows\system32\drivers\netwbw02.sys    Kernel Driver    Yes    Manual    Running    OK    Normal    No    Yes
    Here are the 2 drivers that you listed at the start of this thread.
    netwnb64 - Did not do anything for this.
    xusb22.sys - Went to device manager right clicked and uninstalled.

    Sorry if I am misreading what you are asking.
      My ComputerSystem Spec


  6. Posts : 14,238
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Jan 2018 #16

    Perform the following steps:
    1) If you have Ethernet or cat5e cable connect the computer to the internet
    2) Turn off wireless with hardware off if available
    3) Download a new copy of the Intel wireless driver to the desktop from the Intel website.
    4) Disconnect the ethernet or cat5e cable so that there is no longer any access to the internet. If necessary turn off the router/modem.
    5) Using device manager uninstall the driver
    6) reinstall the driver that was saved to the desktop
    7) reconnect to the internet
    8) perform windows updates


    All drivers should be obtained from the computer manufacturer/motherboard manufacturer.
    If a driver is not available then a driver should be obtained from the component manufacturer.
    Please do not use websites that update drivers as you don't know what you are getting.
    These drivers have been the source of BSOD.
      My ComputerSystem Spec


  7. Posts : 11
    Windows 10 Pro 64-bit
    Thread Starter
       07 Jan 2018 #17

    That will probably take some time. I do not have long enough ethernet cable that can get from the modem to my room. I'll ahve to go and borrow that from somewhere. Will report back once I do that but it will take a few hours.
      My ComputerSystem Spec


  8. Posts : 14,238
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Jan 2018 #18

    The ethernet cable is not required and was suggested.
    You can still download the driver using wifi but if can become corrupted as the driver can misbehave again and has been the source of BSOD.
    As long as you can safely download a driver to the desktop then you can uninstall the driver that is on the computer.
    Windows by default will attempt to replace the driver.
    So you need to make sure that there is no internet connection after the driver is downloaded to the desktop and before the misbehaving driver is uninstalled.
      My ComputerSystem Spec


  9. Posts : 11
    Windows 10 Pro 64-bit
    Thread Starter
       08 Jan 2018 #19

    Ok downloaded the driver. Uninstalled the current driver from device manager and reinstalled from the downloaded exe file. Will put pc to sleep tonight and see if problem persists and report back.
      My ComputerSystem Spec


  10. Posts : 14,238
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Jan 2018 #20

    Okay. With the 2 drivers fixed the computer should be more stable.
    If there are no more BSOD keep the thread open for the week to conclude that everything is fixed.
    If there is a BSOD post a new zip: log collector v2-beta06.zip
    And plan to post a new zip if there is no BSOD by Thursday so that the logs can be rechecked.
      My ComputerSystem Spec


 
Page 2 of 3 FirstFirst 123 LastLast

Related Threads
Solved BAD_POOL_HEADER when laptop wakes from sleep in BSOD Crashes and Debugging
BAD_POOL_HEADER when laptop wakes from sleep.
Hello, Since a few weeks ago, I have noticed that my Windows 10 64-bit machine wakes up from sleep/hibernation automatically without my intervention. I should mention that I have never had this issue before and that I have not changed the hardware....
My system: Win 10 64 bit Retail, MSI B150M Mortar, Intel i5-6500, Samsung 512GB SSD, Corsair 2 x 4 GB Memory, etc. Although my keyboard and mouse are allowed to wake the PC from sleep (in Device Manager), they don't wake the PC. Interestingly,...
Hi. I've searched the board and found many similar problems to mine, but nothing exactly like it, and as such I haven't been able to fix it. When put in sleep mode, my computer automatically wakes up at a set time. I have disabled wake timers...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:57.
Find Us