BSOD after pc wakes up from sleep

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  1. Posts : 13
    Windows 10 Pro 64-bit
    Thread Starter
       #11

    Even before opening this thread I downloaded Intel Driver & Support Assistant that automatically updated my drivers. Checked again yesterday and today and it is showing that I have the latest driver.
      My Computer


  2. Posts : 39,997
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    When the computer has the latest edition of Windows the operating system can become corrupt.
    The same with drivers.
    So drivers have to be fixed.
    What were the steps that were made in the earlier post to fix the driver?
      My Computer


  3. Posts : 13
    Windows 10 Pro 64-bit
    Thread Starter
       #13

    zbook said:
    What were the steps that were made in the earlier post to fix the driver?
    You mean the xusb22 driver right? Then if so, I did not fix it. I just uninstalled it and unhooked the game controller.
      My Computer


  4. Posts : 39,997
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    There were 2 misbehaving drivers identified along with methods to fix the misbehaving drivers.
    Do you remember the steps that you had made for the driver that just misbehaved again?
      My Computer


  5. Posts : 13
    Windows 10 Pro 64-bit
    Thread Starter
       #15

    zbook said:
    1)
    Code:
    netwnb64    ___ Intel(R) Wireless Adapter Driver for Windows 8.1 - 64 Bit    c:\windows\system32\drivers\netwbw02.sys    Kernel Driver    Yes    Manual    Running    OK    Normal    No    Yes
    Here are the 2 drivers that you listed at the start of this thread.
    netwnb64 - Did not do anything for this.
    xusb22.sys - Went to device manager right clicked and uninstalled.

    Sorry if I am misreading what you are asking.
      My Computer


  6. Posts : 39,997
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    Perform the following steps:
    1) If you have Ethernet or cat5e cable connect the computer to the internet
    2) Turn off wireless with hardware off if available
    3) Download a new copy of the Intel wireless driver to the desktop from the Intel website.
    4) Disconnect the ethernet or cat5e cable so that there is no longer any access to the internet. If necessary turn off the router/modem.
    5) Using device manager uninstall the driver
    6) reinstall the driver that was saved to the desktop
    7) reconnect to the internet
    8) perform windows updates


    All drivers should be obtained from the computer manufacturer/motherboard manufacturer.
    If a driver is not available then a driver should be obtained from the component manufacturer.
    Please do not use websites that update drivers as you don't know what you are getting.
    These drivers have been the source of BSOD.
      My Computer


  7. Posts : 13
    Windows 10 Pro 64-bit
    Thread Starter
       #17

    That will probably take some time. I do not have long enough ethernet cable that can get from the modem to my room. I'll ahve to go and borrow that from somewhere. Will report back once I do that but it will take a few hours.
      My Computer


  8. Posts : 39,997
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    The ethernet cable is not required and was suggested.
    You can still download the driver using wifi but if can become corrupted as the driver can misbehave again and has been the source of BSOD.
    As long as you can safely download a driver to the desktop then you can uninstall the driver that is on the computer.
    Windows by default will attempt to replace the driver.
    So you need to make sure that there is no internet connection after the driver is downloaded to the desktop and before the misbehaving driver is uninstalled.
      My Computer


  9. Posts : 13
    Windows 10 Pro 64-bit
    Thread Starter
       #19

    Ok downloaded the driver. Uninstalled the current driver from device manager and reinstalled from the downloaded exe file. Will put pc to sleep tonight and see if problem persists and report back.
      My Computer


  10. Posts : 39,997
    windows 10 professional version 1607 build 14393.969 64 bit
       #20

    Okay. With the 2 drivers fixed the computer should be more stable.
    If there are no more BSOD keep the thread open for the week to conclude that everything is fixed.
    If there is a BSOD post a new zip: log collector v2-beta06.zip
    And plan to post a new zip if there is no BSOD by Thursday so that the logs can be rechecked.
      My Computer


 

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