Windows 10: Speratic BSODs mainly while playing games. 0xc0000005

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  1. Posts : 165
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       03 Jan 2018 #1

    Speratic BSODs mainly while playing games. 0xc0000005


    Hello guys! I recently been getting BSODS randomly. It all started yesterday as I was playing some Human: Fall Flat on steam. I figured the BSOD with from my controller but after randomly browsing it happened again. It also happened when playing overwatch. I have a newer graphics card and had no issues with it for the several months I had it. It's a 1060. In this post I posted the logs. I hope they are useful and would love to get some help. Thank you all so much. W7F_03-01-2018.7z
      My ComputerSystem Spec


  2. Posts : 5,660
    Windows 10 Pro X64 16299.192
       03 Jan 2018 #2

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions .

    There is a lot more data we need collected.

    Thanks.
      My ComputersSystem Spec


  3. Posts : 165
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       03 Jan 2018 #3

    Ztruker said: View Post
    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions .

    There is a lot more data we need collected.

    Thanks.
    My apologize, here you go!ESAV-Wed_01_03_2018__04701_16.zip

    Note: Upon sending this message my computer randomly shut down without warning and reset. Not sure why that happened. Perhaps it's a Mobo or PCU issue?
    Last edited by NussOkeh; 03 Jan 2018 at 01:27.
      My ComputerSystem Spec


  4. Posts : 5,660
    Windows 10 Pro X64 16299.192
       03 Jan 2018 #4

    The last dump at 1/3 12:02AM shows a problem with nvlddmkm.sys.
    Code:
    ffffcd80`34af9d50  fffff806`e6503ce0Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x5c3ce0
    You have driver version 338.13 dated 0/26/2017. There is a newer one available from Nvidia:
    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.

    The oldest dump from 1/2 3:05 PM shows a hardware machine check (CPU failure):
    Code:
    6: kd> !errrec ffff930cdf311028
    ===============================================================================
    Common Platform Error Record @ ffff930cdf311028
    -------------------------------------------------------------------------------
    Record Id     : 01d3840435968fca
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/2/2018 20:04:50 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf3110a8
    Section       @ ffff930cdf311180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf3110f0
    Section       @ ffff930cdf311240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : 20 0f 60 00 00 08 08 06 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffff930cdf311240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf311138
    Section       @ ffff930cdf3112c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : ICACHEL1_IRD_ERR (Proc 6 Bank 1)
      Status      : 0xb080000000040151
    ===================================================
    Follow this tutorial to stress test your CPU:
    Prime95 - Stress Test Your CPU - Windows 10 Forums

    See if that shows you have a definite CPU problem or not.
      My ComputersSystem Spec


  5. Posts : 165
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       04 Jan 2018 #5

    Ztruker said: View Post
    The last dump at 1/3 12:02AM shows a problem with nvlddmkm.sys.
    Code:
    ffffcd80`34af9d50  fffff806`e6503ce0Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x5c3ce0
    You have driver version 338.13 dated 0/26/2017. There is a newer one available from Nvidia:
    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.

    The oldest dump from 1/2 3:05 PM shows a hardware machine check (CPU failure):
    Code:
    6: kd> !errrec ffff930cdf311028
    ===============================================================================
    Common Platform Error Record @ ffff930cdf311028
    -------------------------------------------------------------------------------
    Record Id     : 01d3840435968fca
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/2/2018 20:04:50 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf3110a8
    Section       @ ffff930cdf311180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf3110f0
    Section       @ ffff930cdf311240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : 20 0f 60 00 00 08 08 06 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffff930cdf311240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf311138
    Section       @ ffff930cdf3112c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : ICACHEL1_IRD_ERR (Proc 6 Bank 1)
      Status      : 0xb080000000040151
    ===================================================
    Follow this tutorial to stress test your CPU:
    Prime95 - Stress Test Your CPU - Windows 10 Forums

    See if that shows you have a definite CPU problem or not.
    Okay! I'll start removing the Graphics drivers now and will start that CPU test momentarily. I'll keep you updated with what I find.
      My ComputerSystem Spec


  6. Posts : 165
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       04 Jan 2018 #6

    Ztruker said: View Post
    The last dump at 1/3 12:02AM shows a problem with nvlddmkm.sys.
    Code:
    ffffcd80`34af9d50  fffff806`e6503ce0Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x5c3ce0
    You have driver version 338.13 dated 0/26/2017. There is a newer one available from Nvidia:
    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.

    The oldest dump from 1/2 3:05 PM shows a hardware machine check (CPU failure):
    Code:
    6: kd> !errrec ffff930cdf311028
    ===============================================================================
    Common Platform Error Record @ ffff930cdf311028
    -------------------------------------------------------------------------------
    Record Id     : 01d3840435968fca
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/2/2018 20:04:50 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf3110a8
    Section       @ ffff930cdf311180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf3110f0
    Section       @ ffff930cdf311240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : 20 0f 60 00 00 08 08 06 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffff930cdf311240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffff930cdf311138
    Section       @ ffff930cdf3112c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : ICACHEL1_IRD_ERR (Proc 6 Bank 1)
      Status      : 0xb080000000040151
    ===================================================
    Follow this tutorial to stress test your CPU:
    Prime95 - Stress Test Your CPU - Windows 10 Forums

    See if that shows you have a definite CPU problem or not.
    Okay so I did update my Graphics drivers and attempted to run a CPU test but I still got some BSODs. I'm not sure if the CPU test completed because most of the times the computer would Blue Screen in the middle of it. I did make a new dump and will provide the txt file from the test.
    Speratic BSODs mainly while playing games. 0xc0000005 Attached Files
      My ComputerSystem Spec


  7. Posts : 5,660
    Windows 10 Pro X64 16299.192
       04 Jan 2018 #7

    Did you use DDU to uninstall the Nvidia driver?
    Did you install only the NVidia graphics driver and the PhysX driver?

    The 1/4 3:05PM dump showed a problem with VBoxNetLwf.sys.
    Code:
    ffffde01`f6b71098  fffff80a`7c6a20f4Unable to load image VBoxNetLwf.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for VBoxNetLwf.sys
    *** ERROR: Module load completed but symbols could not be loaded for VBoxNetLwf.sys
     VBoxNetLwf+0x20f4
    Driver Description: Oracle VirtualBox NDIS 6.0 Lightweight Filter Driver

    Are you at the latest Oracle VirtualBox version which is 5.1.30? If not upgrade to teh latest. VB will do that for you.

    The 1/4 2:34PM dump showed a problem with MBAMChameleon.sys.
    Code:
    ffffd400`ef6fa3a8  fffff807`25016e08Unable to load image MBAMChameleon.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for MBAMChameleon.sys
    *** ERROR: Module load completed but symbols could not be loaded for MBAMChameleon.sys
     MBAMChameleon+0x26e08
    Driver Description: Malwarebytes Chameleon Protection Driver

    Uninstall Malwarebytes antimalware for now, see if that makes any difference. Reinstall the latest once we're done debugging.

    Are you over clocking at all? If yes, please set everything back to normal for now, see whatthat does.

    Also, Please update your System Specs so they match your system as it is now.

    See here: System Specs - Fill in at Ten Forums

    The more information you can provide the better.
      My ComputersSystem Spec


  8. Posts : 165
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       05 Jan 2018 #8

    Ztruker said: View Post
    Did you use DDU to uninstall the Nvidia driver?
    Did you install only the NVidia graphics driver and the PhysX driver?

    The 1/4 3:05PM dump showed a problem with VBoxNetLwf.sys.
    Code:
    ffffde01`f6b71098  fffff80a`7c6a20f4Unable to load image VBoxNetLwf.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for VBoxNetLwf.sys
    *** ERROR: Module load completed but symbols could not be loaded for VBoxNetLwf.sys
     VBoxNetLwf+0x20f4
    Driver Description: Oracle VirtualBox NDIS 6.0 Lightweight Filter Driver

    Are you at the latest Oracle VirtualBox version which is 5.1.30? If not upgrade to teh latest. VB will do that for you.

    The 1/4 2:34PM dump showed a problem with MBAMChameleon.sys.
    Code:
    ffffd400`ef6fa3a8  fffff807`25016e08Unable to load image MBAMChameleon.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for MBAMChameleon.sys
    *** ERROR: Module load completed but symbols could not be loaded for MBAMChameleon.sys
     MBAMChameleon+0x26e08
    Driver Description: Malwarebytes Chameleon Protection Driver

    Uninstall Malwarebytes antimalware for now, see if that makes any difference. Reinstall the latest once we're done debugging.

    Are you over clocking at all? If yes, please set everything back to normal for now, see whatthat does.

    Also, Please update your System Specs so they match your system as it is now.

    See here: System Specs - Fill in at Ten Forums

    The more information you can provide the better.
    I uninstalled Malwarebytes for now. I'm not overclocked but in my BIOS I did have the performance power setting enabled. I brought it back to the default power option. I was discussing these issues with a few friends of mine and they believe a possible issue is that the CPU is overheating. Turns out I haven't reapplied Thermal Paste in quite some time. Would the overheating explain the times the computer randomly reset without BSODs?
      My ComputerSystem Spec


  9. Posts : 5,660
    Windows 10 Pro X64 16299.192
       05 Jan 2018 #9

    If the CPU is overheating then random shutdowns is entirely possible. New thermal paste sounds like an excellent idea.

    You could also use a program like SpeedFan to monitor temps and see what they are.
      My ComputersSystem Spec


  10. Posts : 165
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       08 Jan 2018 #10

    Ztruker said: View Post
    If the CPU is overheating then random shutdowns is entirely possible. New thermal paste sounds like an excellent idea.

    You could also use a program like SpeedFan to monitor temps and see what they are.

    So I thought it was in the clear since nothing has happened since I added the new thermal paste, reverted my bios performance settings and added the new Nvidia drivers but I just got another BSOD. I wasn't doing anything new or installed anything recently so not sure what's up.
    Speratic BSODs mainly while playing games. 0xc0000005 Attached Files
      My ComputerSystem Spec


 
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