Windows 10: Dell Inspiron 5577 BSOD


  1. Posts : 22
    Windows 10 x64 (Build 15063)
       01 Jan 2018 #1

    Dell Inspiron 5577 BSOD


    Hello,

    I just got a Dell Inspiron 5577 laptop today which experienced BSOD with Windows 10 version 1709. I have rolled back to an earlier version of Windows 10 but would appreciate any advice you may have. I have attached the DM Log Collector file.

    Thank you,
    Kevin
    Dell Inspiron 5577 BSOD Attached Files
      My ComputerSystem Spec


  2. Posts : 20,953
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Jan 2018 #2

    Open administrative command prompt and type or copy and paste:

    1) slmgr /dlv
    2) for /f "delims=|" %a in ('dir /B /S C:\*ospp.vbs') do cscript "%a" /dstatus > "%userprofile%\Desktop\Genuine_Office.txt"
    3) http://go.microsoft.com/fwlink/?linkid=52012
    (Please post images of the windows and office tabs)

    Please post the results into the thread or use a one drive or drop box share link.
    Last edited by zbook; 01 Jan 2018 at 03:47.
      My ComputerSystem Spec


  3. Posts : 20,953
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Jan 2018 #3

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.
      My ComputerSystem Spec


 

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