Windows 10: Critical System driver is missing or corrupt. Automatic repair fails. Solved

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  1.    28 Dec 2017 #1

    Critical System driver is missing or corrupt. Automatic repair fails.


    I used to fix computers awhile back. Decided to help out an old customer, who can't find anyone to fix his computer during the Christmas period. He says its stuck in a automatic startup repair loop. And the last thing he did on the computer was click restart to install some windows updates. He said he tried a few fixes he found on youtube fixboot and fixmbr etc. But none of them worked. The Last thing he tried was fix boot problems using a macrium repair disc. And this is where I pickup the computer.

    I using macrium myself to create images of the 2 HD's in the computer. And checked the health of the HD's with HD Sentinel. And health is good with them. I then tried startup repair options and tried to get into safe mode. System restore doesn't work either.

    I attached a screenshot of the screen it boots into atm.

    What would be my next step to take to tried and fix this computer?
    Attached Thumbnails Attached Thumbnails IMG_20171229_111147876.jpg  
      My ComputerSystem Spec


  2. Posts : 13,164
    Windows 10 Pro
       29 Dec 2017 #2

    Hi subby,

    Is SFC tried?

    The error code means there's a bug in the mentioned driver, likely due to improper replacement.
      My ComputersSystem Spec

  3.    29 Dec 2017 #3

    I have attempted the SFC scan, and have just done it a 2nd time. When finished it says 'Windows Resource Protection could not perform the requested operation.'
      My ComputerSystem Spec


  4. Posts : 13,164
    Windows 10 Pro
       29 Dec 2017 #4

    Any chance there's a restore point or system image available from before the update?
      My ComputersSystem Spec

  5.    29 Dec 2017 #5

    Nope no system image, and I tried System Restore, it seems it was disabled. I have tried Reset and it failed. I think i will have to do a clean install.
      My ComputerSystem Spec

  6.    29 Dec 2017 #6

    Also I tried rebuildbcd command, and says device cannot be found.
      My ComputerSystem Spec


  7. Posts : 5,660
    Windows 10 Pro X64 16299.192
       29 Dec 2017 #7

    Since you know how to get to a Command Prompt, try running chkdsk x: /x /f /r (where x: is your OS drive).

    Show us the output of diskpart as well.

    diskpart
    list disk (post result)
    sel disk n (where n is the OS disk)
    detail disk (post result)
    list par (post result)
    exit
      My ComputersSystem Spec

  8.    29 Dec 2017 #8

    here is the diskpart results. chkdsk is running now.

    Click image for larger version. 

Name:	IMG_20171230_102853574.jpg 
Views:	1 
Size:	683.8 KB 
ID:	170072
      My ComputerSystem Spec

  9.    29 Dec 2017 #9

    chkdsk results. 'Windows has scanned the file system and found no problems. No further action is required.'
      My ComputerSystem Spec


  10. Posts : 5,660
    Windows 10 Pro X64 16299.192
       29 Dec 2017 #10

    So you ran chkdsk d: /x /f /r

    Try these, in order:

    bootrec /scanos
    bootrec /rebuildbcd
    bootrec /fixboot
    bootrec /fixmbr

    Capture results and post please. If that doesn't work or the rebuildbcd command fails again, follow the directions posted here by Vijay B:
    Total identified Windows installations: 0
      My ComputersSystem Spec


 
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