Windows 10: BSD's are pretty constant over the past few weeks...

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  1.    27 Dec 2017 #1

    BSD's are pretty constant over the past few weeks...


    Hi,

    I don't post here much but I'm thankful for the help. I've followed the rules and did the download and have the zip ready to upload.

    My issue, *I THINK*, may be causes by some faulty NVIDIA drivers. At first I thought it was my external hard drive set up but even with nothing attached the USB ports, front of the computer or the more stable ones in the back, I still just got one.

    I've even uninstalled the NVIDIA drivers and upon rebooting they reinstalled from some hidden area on the system. Right now I'm OK but it's only a matter of time before the next one. If I were a casual user it would be an annoyance but I'm a graphics artist, so I need this fixed before I dare continue with a project in ZBrush or Photoshop, don't feel like loosing all my hard work.

    Thanks so much. Hopefully someone can help me figure this out and get it fixed up.

    Richard
    BSD's are pretty constant over the past few weeks... Attached Files
      My ComputerSystem Spec


  2. Posts : 198
    Windows 10 Pro
       28 Dec 2017 #2

    Did you uninstall the drivers from device manager or programs and features? Best to remove ALL Nvidia programs from the unit and download a fresh copy. Make sure you check Network Adaptors just incase you have a Nvidia nForce ethernet
      My ComputerSystem Spec

  3.    28 Dec 2017 #3

    Hi, I belong to a forum for making 3D stuff and asked there as well. They turned me on to this little program called DDU and yup, it took it all out and then rebooted again. I then allowed Windows to install the new NVIDIA drivers so it's really clean and without all the extra junk I get from the full download from NVIDIA. Things seem stable for now so fingers crossed once again!
      My ComputerSystem Spec

  4.    04 Jan 2018 #4

    Hi, Back again.

    Not sure what to check now. I experienced another BSD last night. I plum forgot to to get the code but with the drivers minimally installed without all the other crap that NVIDIA likes to install not really thinking it's that now. I did get a new monitor and a new sound bar but I hardly think it's those. The HDMI cable from the TV/Monitor is a one of those fancy gold types. The sound bar only connects with a USB port for power and the usual green audio and pink mic inputs. I've done hd checks, all are checking out fine. Memory modules are also checking out. Not sure if I should check to see if I'm loosing power via my outlets ... been almost a week since my last post so it's not as often but something else is amiss here I think. I've turned off my back up drives for a while to see what happens with them off if it's going to start up again regularly.

    Any input or ideas are appreciated.

    Thank you,
    Richard
      My ComputerSystem Spec


  5. Posts : 3,362
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       04 Jan 2018 #5

    Can you post a new set of logfiles? We can check to see if it is the same cause.

    Your previous BSOD codes were 0x116: VIDEO_TDR_ERROR

    A VIDEO_TDR_ERROR always relates to the system's graphics card (TDR = Timeout Detection Recovery). This could be down to a number of reasons including drivers, heat, power to the card, a faulty PCI-e slot or simply a defective GPU. It's in your best interests to employ common sense trouble shooting techniques in these situations.

    • Try later and/or earlier drivers
    • Measure the GPU's temperatures at idle and under load
    • Ensure the GPU is free from dust build up and that the fan is working correctly
    • Reseat the GPU and check all connections are securely made
    • Check PSU voltages in BIOS
    • Try a different card in the system
      My ComputersSystem Spec

  6.    04 Jan 2018 #6

    OK, will do. Something I just noticed. Not sure if this could be something to look into. My wireless Logitech Marble Mouse or what ever they are calling it these days, when this BSD that JUST NOT HAPPENED I touched the button and began using the mouse and then blue screen. So I switched it out with a new mouse (also a marble type) to see if newly loaded drivers and what not would work out..
      My ComputerSystem Spec

  7.    04 Jan 2018 #7

    OK, here is the new zipped info...

    Thank you!
    BSD's are pretty constant over the past few weeks... Attached Files
      My ComputerSystem Spec


  • Posts : 3,362
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       04 Jan 2018 #8

    The crash dump from today shows the same error:

    Code:
    BugCheck 116, {ffffba8e03416010, fffff8013a1c6b2c, 0, 1}
    
    Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+176b2c )
      My ComputersSystem Spec

  •    04 Jan 2018 #9

    OMG. What now then. I have new drivers on board. Used that little program to completely dump ALL of the NVIDIA drivers to the point where the MS Updates module found them on the server to install. I'm blown away. This has to be on NVIDIA side then, they released this faulty mess. Grrrrrrrrrrr
      My ComputerSystem Spec


  • Posts : 3,362
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       04 Jan 2018 #10

    RAMWolff said: View Post
    OMG. What now then. I have new drivers on board. Used that little program to completely dump ALL of the NVIDIA drivers to the point where the MS Updates module found them on the server to install. I'm blown away. This has to be on NVIDIA side then, they released this faulty mess. Grrrrrrrrrrr
    Refer back to my earlier post #5 - there are several things to test related to the physical aspects of the GPU card and the temperature it runs at.
      My ComputersSystem Spec


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