Windows 10: BSD's are pretty constant over the past few weeks...

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  1.    04 Jan 2018 #11

    • Try later and/or earlier drivers - Will probably have to do that!
    • Measure the GPU's temperatures at idle and under load - Idle temp, iirc, is nice and cool
    • Ensure the GPU is free from dust build up and that the fan is working correctly - Yes
    • Reseat the GPU and check all connections are securely made - Did that
    • Check PSU voltages in BIOS - Not sure where to look for that info!
    • Try a different card in the system - Only own the one card!
      My ComputerSystem Spec

  2.    08 Jan 2018 #12

    OK, seems OK for now after doing the whole "boot into Safe Mode" and uninstalling the NVIDIA drivers and reinstalling them. Then there was a huge update to Windows a day or so ago and from what was reported there was a time stamp issue for the drivers but perhaps that was on the MS side of things? Seems stable now in any case. Thanks for all the help!
      My ComputerSystem Spec


  3. Posts : 17,739
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Jan 2018 #13

    In addition to the VIDEO_TDR_ERROR there were problems noted with the drive (paging errors, corruption of the MFT, etc.).
    The RAM modules are mismatched.
    The BIOS is version F4 and the latest version is F6

    For all tests / steps please post images into the thread.
    If there are problems posting images please use one drive or drop box share links.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) chkdsk /x /f /r
    This may take many hours so plan to run overnight
    6) Use the information in this link to find the chkdsk report in the event viewer and post the report into the thread using a one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    7) The BIOS: BIOS Version/Date American Megatrends Inc. F4, 7/13/2016 SMBIOS Version 3.0
    8) Upgrade the BIOS: F4 > F6

    The RAM modules are mismatched:
    DDR4 3000 2OZ
    CMK16GX4M4B3000C15
    There are 4 GB modules in each DIMM with total RAM 32 GB.
    This would take a lot of time to check during one continuous session.
    The RAM modules could be checked as 16 GB at a time.
    (Be sure to have the mismatched RAM modules tested simultaneously) (Use 2 RAM modules of each type during the test)
    This way you could check the mismatched RAM modules at the same time and the multi-channel capability of the motherboard.

    9) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 32 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    10) Run HDTune:
    http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials
      My ComputerSystem Spec

  4.    15 Jan 2018 #14

    Hi, Thanks for the reply. Not sure why I didn't get a notification for this one but very informational. I thought I was in the clear but left the room with a video playing on Facebook and then it cut off. I finished making my protein shake and came back to find the computer was trying to reboot so I suppose I got the BSoD and it did it's check so was rebooting when I walked back in.

    So your saying you see that my memory modules are mismatched? I have 8 slots. I've checked and double checked to make sure they were all seated properly but mismatched? I have two sets of 4 by different companies but they are the same specs. I don't have the case open right now but I double and triple checked when I was upgrading my system from 16 to 32 for my graphics work. It's strange that all of a sudden this is coming up and all these BSoD are happening as I upgraded my memory like a week after getting my computer and that was a year ago.

    On the sfc /scannow there were no integrity violations found! Off to do the dism /online /cleanup-image /restorehealth
      My ComputerSystem Spec

  5.    15 Jan 2018 #15

    Here are both tests:

    Microsoft Windows [Version 10.0.16299.192]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15

    Image Version: 10.0.16299.192

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>
      My ComputerSystem Spec


  6. Posts : 3,362
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       15 Jan 2018 #16

    Please refer to the manual for your motherboard. There are detailed instructions and recommendations on the memory.

    Here is the main set of guidelines:

    Read the following guidelines before you begin to install the memory:
    Make sure that the motherboard supports the memory. It is recommended that memory of the same capacity, brand, speed, and chips be used. (Go to GIGABYTE's website for the latest supported memory speeds and memory modules.)
    Always turn off the computer and unplug the power cord from the power outlet before installing the memory to prevent hardware damage.
    Memory modules have a foolproof design. A memory module can be installed in only one direction. If you are unable to insert the memory, switch the direction.
      My ComputersSystem Spec

  7.    15 Jan 2018 #17

    IIRC I did refer the manual.

    I can tell you one thing, when doing the chkdsk /x /f /r upon reboot it was stuck at 12% for an hour. Are SSD's stable? It was on my C drive and that's my SSD, 1 terabyte.
      My ComputerSystem Spec


  • Posts : 17,739
    windows 10 professional version 1607 build 14393.969 64 bit
       15 Jan 2018 #18

    It's normal for chkdsk with the f or r commands to advance to the low teens until completion.
    The hard drive on this computer is 750 GB and it took 4 hours.
    It depends on the size of the drive and the detected problems with orphaned files, changes to the volume bitmap, MFT, etc.
      My ComputerSystem Spec


  • Posts : 3,362
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       15 Jan 2018 #19

    RAMWolff said: View Post
    IIRC I did refer the manual.

    I can tell you one thing, when doing the chkdsk /x /f /r upon reboot it was stuck at 12% for an hour. Are SSD's stable? It was on my C drive and that's my SSD, 1 terabyte.
    Being at 12% for an hour is not uncommon for the chkdsk /x /f /r command. It can take several hours to complete the test on older HDDs.
      My ComputersSystem Spec

  •    15 Jan 2018 #20

    Hmm but all my drives are fairly new, esp the SSD which is less than a year old. Of course in computer world that's ancient! lmao
      My ComputerSystem Spec


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