Blue screen crash after loading web browser

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  1. Posts : 23
    Windows 10
    Thread Starter
       #31

    As far as that audio driver. that link you posted is Version 6.0.1.8010. I currently have the 6.0.1.8198 version of that driver release 6/26/2017. Like i said i am not to worried about the Audio Ports not working for that i have other ways around it. Unless that is the hardware issue you found in the debugging.
      My Computer


  2. Posts : 23
    Windows 10
    Thread Starter
       #32

    zbook said:
    When there are multiple misbehaving drivers at the same time the hardware is checked.
    Ok sounds good. Those Crash reports. is there any way to get a report like that with out a crash to see if the drivers are not misbehaving any more? or is the fact that my computer has not crash an indication that they are working properly?
      My Computer


  3. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #33

    Time without crashes indicates stability.
    Drivers can be tested using windows driver verifier.

    Drivers will become corrupted like windows or other software.
    So the most up to date drivers get corrupted and at times need to be reinstalled.
    Windows will automatically update many non-Microsoft drivers. Sometimes the newer drivers produce BSOD and the drivers need to be rolled back to more stable drivers.
      My Computer


  4. Posts : 23
    Windows 10
    Thread Starter
       #34

    zbook said:
    Time without crashes indicates stability.
    Drivers can be tested using windows driver verifier.

    Drivers will become corrupted like windows or other software.
    So the most up to date drivers get corrupted and at times need to be reinstalled.
    Windows will automatically update many non-Microsoft drivers. Sometimes the newer drivers produce BSOD and the drivers need to be rolled back to more stable drivers.
    Ok I'll check out that driver verifier. I do believe the BSOD was caused by a corrupt or unstable driver for my Realtek RTL8811AU Wireless USB adapter. Like i stated i completely uninstalled that Driver (which was the newest one i recently updated all my drivers using a program called Driver Booster 4) and then just plugged that USB adapter back in with out updating the driver, for fear of having BSOD happen again. Now that i know how to fix it if i do update the driver and have that issue it is a quick fix. But the PnP driver that comes with it works just fine and dont think ill update it. The current driver information for this device follows. Driver Provider: Realtek Semiconductor Corp. Driver Date: 4/1/2016 Driver Version 1030.6.1201.2015 the newest driver info - Version: 1030.17.1101.2016 Date: 4/6/2017

    On another note i did find a USB drive and had made it to a bootable drive to run memtest86 i am going to complete all the diagnostics with HD Tune and post all the results before running it. as i have stuff to do later and will have it run while i am out. as i understand it memtest86 scans and diagnostics is a lengthy process.
      My Computer


  5. Posts : 23
    Windows 10
    Thread Starter
       #35

    I am trying to File Benchmark in HDTune for my SSD, which i have my windows installed on, and it gives me an error -I/O Error! Test aborted.- I performed the error scan on this SSD and it didnt find anything wrong. do i need to edit any of the settings? Have File Length at 500mb and data pattern at Zero
      My Computer


  6. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #36

    The best drivers are from the computer or motherboard manufacturer.
    The next best source is from the component manufacturer (nvidia, intel, etc.)
    The component manufacturer drivers are modified by the computer or motherboard manufacturer for their computer configurations.
    The software programs that install drivers creates uncertainty in the computer environment.
    For these web sites you don't know what you are getting.
    We have a significant number of BSOD related to drivers installed from these websites.
    Typically we have them uninstalled and then new drivers installed from the component manufacturer.
    Sometimes clean installs are needed to get a stable computer environment.

    The Memtest86+ version 5.01 typically takes 1 -2 hours / GB RAM.
    A substantial portion of the testing can be done overnight.
    The best testing is done with the most number of passes.
    Like all tests there are true positives, true negatives, false positives, false negatives, and accuracy.
    So a minimum of 8 passes is needed to reduce the number of false negatives.
    It sometimes takes passes into the 20s to find malfunctioning RAM.
    Just 1 error is a fail and you can abort testing and then test 1 RAM module at a time in the same DIMM for 8 or more passes.
      My Computer


  7. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #37

    If at anytime there are BSOD please post a new zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  8. Posts : 23
    Windows 10
    Thread Starter
       #38

    here are the results of the HDTune tests. i do believe that is all the information you requested. all but the ADATA SU800 file benchmark. which as i stated is have an I/O Error. Did some research and will have to check on my connections to be sure it is all stable inside the computer. that was the only test on the ADATA SU800 i couldn't perform. Screen shots of the healths follows.

    Toshiba 500gb - toshiba 500gb 24 December 2017 12 57 — imgbb.com
    ST3160815AS 159gb - ST3160815 AS 159gb 24 December 2017 12 58 — imgbb.com
    ADATA SU800 128gb - ADATA SU800 128gb24 December 2017 12 58 — imgbb.com


    Error Scans




    HD Tune Pro: TOSHIBA DT01ACA050 Error Scan


    Scanned data : 499 gB
    Damaged Blocks : 0.0 %
    Elapsed Time : 54:38






    HD Tune Pro: ST3160815AS Error Scan


    Scanned data : 159 gB
    Damaged Blocks : 0.0 %
    Elapsed Time : 47:25






    HD Tune Pro: ADATA SU800 Error Scan


    Scanned data : 127 gB
    Damaged Blocks : 0.0 %
    Elapsed Time : 7:38






    File Benchmark Transfer Speeds




    HD Tune Pro: TOSHIBA DT01ACA050 File Benchmark


    Drive Z:


    Transfer rate test


    File Size: 500 MB


    Sequential read 153035 KB/s
    Sequential write 160316 KB/s
    Random read 90 IOPS
    Random write 200 IOPS
    Random read (queue depth = 32) 154 IOPS
    Random write (queue depth = 32) 193 IOPS






    HD Tune Pro: ST3160815AS File Benchmark


    Drive F:


    Transfer rate test


    File Size: 500 MB


    Sequential read 1851489 KB/s
    Sequential write 342633 KB/s
    Random read 62303 IOPS
    Random write 7743 IOPS
    Random read (queue depth = 32) 62117 IOPS
    Random write (queue depth = 32) 7716 IOPS






    Area Saved for ADATA SU800 - Currently having issues running File Benchmark I/O Error. But can run other tests and scans.






    Benchmark




    HD Tune Pro: TOSHIBA DT01ACA050 Benchmark


    Test capacity: full


    Read transfer rate
    Transfer Rate Minimum : 60.2 MB/s
    Transfer Rate Maximum : 196.2 MB/s
    Transfer Rate Average : 148.5 MB/s
    Access Time : 19.9 ms
    Burst Rate : 297.5 MB/s
    CPU Usage : 6.8%






    HD Tune Pro: ST3160815AS Benchmark


    Test capacity: full


    Read transfer rate
    Transfer Rate Minimum : 23.7 MB/s
    Transfer Rate Maximum : 77.6 MB/s
    Transfer Rate Average : 56.5 MB/s
    Access Time : 16.4 ms
    Burst Rate : 135.8 MB/s
    CPU Usage : 4.2%








    HD Tune Pro: ADATA SU800 Benchmark


    Test capacity: full


    Read transfer rate
    Transfer Rate Minimum : 134.5 MB/s
    Transfer Rate Maximum : 326.2 MB/s
    Transfer Rate Average : 278.6 MB/s
    Access Time : 0.138 ms
    Burst Rate : 284.0 MB/s
    CPU Usage : 7.1%

      My Computer


  9. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #39

    When Memtest86+ version 5.01 completes 8 or more passes please use a camera or smart phone camera to take a picture and post an image into the thread.

    For HD Tune please post images of:
    Benchmarks
    Full error scans
    Take Screenshot in Windows 10 General Tips Tutorials
      My Computer


  10. Posts : 23
    Windows 10
    Thread Starter
       #40

    At 17 hours in 5 passes no errors yet. Have most of the HDTune scans complete. Just need to do 2 more. Should be able to post images by this evening
      My Computer


 

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