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  1.    3 Weeks Ago #11
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,576
    Windows 10 Pro X64 16299.125

    Try our new beta tool instead:

    log collector v2-beta06.zip

    See what that collects for us.
      My ComputersSystem Spec
  2.    3 Weeks Ago #12
    Join Date : Dec 2017
    Posts : 7
    Windows 10 64 bit
    Thread Starter

    I ran both of those search queries and received no hits. I have rerun the program, let me know if there is any missing data.
    Repeated System Service Exception BSOD after recent Windows 10 Update Attached Files
      My ComputerSystem Spec
  3.    3 Weeks Ago #13
    Join Date : Apr 2017
    Posts : 11,979
    windows 10 professional version 1607 build 14393.969 64 bit

    Use file explorer once again and search for this file:
    %SystemRoot%\MEMORY.DMP

    If it is not found then search for this file:

    C:\Windows\MEMORY.DMP


    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results > post a share link into the thread.


    1) If you use Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread


    2) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread


    3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
    > on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread


    4) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread


    5) Download and install Whocrashed > in the left upper corner above analyze click on tools > crash dump test > type: ACCEPT
    http://www.resplendence.com/whocrashed
    6) Click analyze > look for dead or deaddead in the results > post the results into the thread
    7) Run the DM log collector after all of the above steps and post a zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums
    BSOD - Posting Instructions - Windows 10 Forums

    8) If step 1 did not work to find the memory dump search again. If it is found > post a share link into the thread. When you post the memory dump indicate as to whether you found it before or after running the test dump.
      My ComputerSystem Spec
  4.    3 Weeks Ago #14
    Join Date : Nov 2015
    Posts : 3,012
    64bit Win 10 Pro ver 1709 Build 16299.125 and W10 Insider Build 17074

    @kcharp03 please download the zip file from post #11, extract the file into a new folder and then run the log_collector shortcut to generate a new set of files for uploading.
      My ComputersSystem Spec
  5.    3 Weeks Ago #15
    Join Date : Dec 2017
    Posts : 7
    Windows 10 64 bit
    Thread Starter

    @zbook I followed your instructions, the screen shots, memory dump and DM Log can be found at this link. The memory dump is for the DM Log that I rerun (the one found in the link) after following your instructions. I think the issue I was previously having was CCleaner was erasing the memory dump. Computer Fix - Google Drive

    @philc43 and @Ztrucker. I ran the beta program, which caused a stop code: IRQL_NOT_LESS_OR_EQUAL. I reran the program in safe mode and the file and memory dump can be found at this link. Computer Fix Beta - Google Drive
      My ComputerSystem Spec

 
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