New
#11
Try our new beta tool instead:
log collector v2-beta06.zip
See what that collects for us.
I ran both of those search queries and received no hits. I have rerun the program, let me know if there is any missing data.
Use file explorer once again and search for this file:
%SystemRoot%\MEMORY.DMP
If it is not found then search for this file:
C:\Windows\MEMORY.DMP
Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results > post a share link into the thread.
1) If you use Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
2) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread
3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
> on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
> on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread
4) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread
5) Download and install Whocrashed > in the left upper corner above analyze click on tools > crash dump test > type: ACCEPT
http://www.resplendence.com/whocrashed
6) Click analyze > look for dead or deaddead in the results > post the results into the thread
7) Run the DM log collector after all of the above steps and post a zip into the thread:
BSOD - Posting Instructions - Windows 10 Forums
BSOD - Posting Instructions - Windows 10 Forums
8) If step 1 did not work to find the memory dump search again. If it is found > post a share link into the thread. When you post the memory dump indicate as to whether you found it before or after running the test dump.
@zbook I followed your instructions, the screen shots, memory dump and DM Log can be found at this link. The memory dump is for the DM Log that I rerun (the one found in the link) after following your instructions. I think the issue I was previously having was CCleaner was erasing the memory dump. Computer Fix - Google Drive
@philc43 and @Ztrucker. I ran the beta program, which caused a stop code: IRQL_NOT_LESS_OR_EQUAL. I reran the program in safe mode and the file and memory dump can be found at this link. Computer Fix Beta - Google Drive