Windows 10: Repeated System Service Exception BSOD after recent Windows 10 Update

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  1. Ztruker's Avatar
    Posts : 6,414
    Windows 10 Pro X64 17134.191
       22 Dec 2017 #11

    Try our new beta tool instead:

    log collector v2-beta06.zip

    See what that collects for us.
      My ComputersSystem Spec


  2. Posts : 7
    Windows 10 64 bit
    Thread Starter
       23 Dec 2017 #12

    I ran both of those search queries and received no hits. I have rerun the program, let me know if there is any missing data.
    Repeated System Service Exception BSOD after recent Windows 10 Update Attached Files
      My ComputerSystem Spec


  3. Posts : 20,885
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Dec 2017 #13

    Use file explorer once again and search for this file:
    %SystemRoot%\MEMORY.DMP

    If it is not found then search for this file:

    C:\Windows\MEMORY.DMP


    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results > post a share link into the thread.


    1) If you use Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread


    2) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread


    3) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
    > on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread


    4) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread


    5) Download and install Whocrashed > in the left upper corner above analyze click on tools > crash dump test > type: ACCEPT
    http://www.resplendence.com/whocrashed
    6) Click analyze > look for dead or deaddead in the results > post the results into the thread
    7) Run the DM log collector after all of the above steps and post a zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums
    BSOD - Posting Instructions - Windows 10 Forums

    8) If step 1 did not work to find the memory dump search again. If it is found > post a share link into the thread. When you post the memory dump indicate as to whether you found it before or after running the test dump.
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,591
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       23 Dec 2017 #14

    @kcharp03 please download the zip file from post #11, extract the file into a new folder and then run the log_collector shortcut to generate a new set of files for uploading.
      My ComputersSystem Spec


  5. Posts : 7
    Windows 10 64 bit
    Thread Starter
       23 Dec 2017 #15

    @zbook I followed your instructions, the screen shots, memory dump and DM Log can be found at this link. The memory dump is for the DM Log that I rerun (the one found in the link) after following your instructions. I think the issue I was previously having was CCleaner was erasing the memory dump. Computer Fix - Google Drive

    @philc43 and @Ztrucker. I ran the beta program, which caused a stop code: IRQL_NOT_LESS_OR_EQUAL. I reran the program in safe mode and the file and memory dump can be found at this link. Computer Fix Beta - Google Drive
      My ComputerSystem Spec


 
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