Windows 10: BSOD regularly at random times, usually by Broadcom wireless driver Solved


  1. Posts : 4
    Windows 10 Pro x64 v1709
       18 Dec 2017 #1

    BSOD regularly at random times, usually by Broadcom wireless driver


    Hi all

    I'm at my wit's end.

    My laptop is giving me the BSOD at random times, regularly over the past fortnight. They usually happen while I'm using Chrome, and involved the Broadcom wireless driver. But also happens at other times, I was using the dm_log tool now (without any applications open, just after logging onto my machine) and got the BSOD while the tool was working.

    I updated all my drivers recently, no change. When I run in safe mode, the laptop seems to be ok.

    After I log on the BSOD happens usually within 2 hours, and sometimes while the OS is still loading, it's that bad
    BSOD regularly at random times, usually by Broadcom wireless driver Attached Files
      My ComputerSystem Spec


  2. Posts : 20,885
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Dec 2017 #2

    Hi oaysha ,

    Welcome to Ten Forums BSOD forum.

    There were 3 BSOD mini dump files collected and when debugged they displayed 1 misbehaving hardware driver.

    Using device manager update: bcmwl63a.sys
    Broadcom 802.11 Network Adapter wireless driver
    Updating a driver: Updating a driver. - Microsoft Community

    An alternative method to update this driver is to open the HP website Contact HP Customer Support | HP® Customer Support
    > enter the computer's product or serial number> view drivers > download to desktop > disconnect internet (hardware off wireless if available and disconnect ethernet) > use device manager to uninstall the misbehaving driver > install the driver from the desktop.



    Code:
    06/12/2017 13:53    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80280db0bea
    P4: ffffb502bb5cb6a8
    P5: ffffb502bb5caef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120617-9515-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26656-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8405.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8416.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8446.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_a188deff1a8fb2f518d51c7151b31068d8eed9_00000000_cab_02d48443
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 472a642d-a018-49e1-bcb6-16109d375d40
    Report Status: 4
    Hashed bucket:09/12/2017 18:16    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff802cab00bea
    P4: ffff830cba9bd6a8
    P5: ffff830cba9bcef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120917-9359-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26000-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8165.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81A3.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81D3.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_91a011607a376592948cd3c55f6cee92bc8bce_00000000_cab_030c81d2
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: f9da2f1e-2332-4aad-bbe9-63260e93b567
    Report Status: 4
    Hashed bucket:18/12/2017 12:47    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff802fe150bea
    P4: ffff8086982ba6a8
    P5: ffff8086982b9ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121817-11171-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-43125-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER896.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER943.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_2edf6f8b945ca9c14846a73a4da31bc03a6b64_00000000_cab_03290951
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 926a9a18-23b6-4f3e-b883-38715a02d00d
    Report Status: 4
    Hashed bucket:16/12/2017 15:16    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff803814f0bea
    P4: ffffb40ea06ba6a8
    P5: ffffb40ea06b9ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121617-9281-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-23390-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7762.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER77A1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER77C1.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_40ad6a6583686489524f395dd89629e4ce58b158_00000000_cab_02f477cf
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: d1be68ff-89f9-4e94-abbe-7c0994f019ac
    Report Status: 4
    Hashed bucket:15/12/2017 17:22    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff803914f0bea
    P4: ffff858fa26146a8
    P5: ffff858fa2613ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121517-12171-02.dmp
    \\?\C:\WINDOWS\TEMP\WER-24921-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER832A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8368.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8388.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_1979edd1de2f5bfcbc9eedc7458cf5cbc89ababd_00000000_cab_030483a7
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 51ef2761-40a2-4f76-8b3d-71c44e83cb25
    Report Status: 4
    Hashed bucket:10/12/2017 15:15    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff8073e980bea
    P4: ffffda0f020ba6a8
    P5: ffffda0f020b9ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121017-12000-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-25843-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER805B.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8099.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER80C9.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_c86c555b2ccc5bc824e591a81b0dec931df8b0_00000000_cab_030c80c8
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 7d543bfb-507c-42b4-a8cc-9bf08c4706fc
    Report Status: 4
    Hashed bucket:14/12/2017 09:40    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff8091c460bea
    P4: ffff84002219c6a8
    P5: ffff84002219bef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121417-17203-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-22812-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8F3.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8F4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA933.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_4793f977f788283377baacde9bff37cc1b12cba2_00000000_cab_0344a940
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 33b975c6-da18-4b5c-81dd-407f64dff211
    Report Status: 4
    Hashed bucket:14/12/2017 19:02    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80a8e5a0bea
    P4: ffff8006d60686a8
    P5: ffff8006d6067ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121417-12156-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-16953-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8A4E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8A9C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8ADB.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_3511bacb91142120c137acb12328ac6f385b45a0_00000000_cab_03148aea
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: aeeb731e-2739-49eb-877c-0b25f04bfe88
    Report Status: 100
    Hashed bucket:14/12/2017 19:02    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80a8e5a0bea
    P4: ffff8006d60686a8
    P5: ffff8006d6067ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121417-12156-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-16953-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8A4E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8A9C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8ADB.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_3511bacb91142120c137acb12328ac6f385b45a0_00000000_cab_03148aea
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: aeeb731e-2739-49eb-877c-0b25f04bfe88
    Report Status: 4
    Hashed bucket:09/12/2017 22:41    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80d444e0bea
    P4: ffffcd0ad86c86a8
    P5: ffffcd0ad86c7ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120917-11578-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26140-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1354.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER13B2.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER143F.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_e53ea7ddabe9ecf97ff093232a65bcfbe339cfc5_00000000_cab_02f5144e
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: e993a6cb-8475-48be-a88c-7ec68d94806d
    Report Status: 4
    Hashed bucket:15/12/2017 13:01    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80e1f320bea
    P4: ffffbe0fd56d16a8
    P5: ffffbe0fd56d0ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121517-12046-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-30531-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER98B5.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER98F4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_c86e3b517012d19bce59edd0bd669a211d7c5d14_00000000_cab_031c9923
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 1d6be8f3-35a9-4268-81d2-2ac942fdd7d9
    Report Status: 4
    Hashed bucket:18/12/2017 12:51    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80ee6ff0bea
    P4: ffffd507fe7b66a8
    P5: ffffd507fe7b5ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121817-10437-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-63703-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A40.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A9E.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B0C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_1731764bc55783de1380501fa8ee14fbd8928310_00000000_cab_03095b1b
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 4c974312-b469-4882-b706-016131f0eea1
    Report Status: 4
    Hashed bucket:15/12/2017 16:23    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 4477
    P3: deadbf07
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121517-12171-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-24562-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA6EE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA71D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA74D.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_80685d76166f90e11c2422ff37345465d6eb79_00000000_cab_030ca74c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 739648ef-17b9-47ad-9310-9f7dc8094328
    Report Status: 4
    Hashed bucket:18/12/2017 12:57    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 4477
    P3: deadbf07
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121817-10781-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-46906-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE37A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE3B8.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE3F8.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_80685d76166f90e11c2422ff37345465d6eb79_00000000_cab_0300e3f7
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 1ac0b0bb-7792-4e6b-8178-13325478c463
    Report Status: 100
    Hashed bucket:18/12/2017 12:55    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 4477
    P3: deadbf07
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121817-10781-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-46906-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE37A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE3B8.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE3F8.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_80685d76166f90e11c2422ff37345465d6eb79_00000000_cab_0300e3f7
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 1ac0b0bb-7792-4e6b-8178-13325478c463
    Report Status: 4
    Hashed bucket:
    Code:
    18/12/2017 12:59    Windows Error Reporting    Fault bucket 0x1a_4477_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 17492df0-986e-4b1c-a68a-9a7c20fcd2b4
    
    Problem signature:
    P1: 1a
    P2: 4477
    P3: deadbf07
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121817-10781-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-46906-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE37A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE3B8.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE3F8.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_80685d76166f90e11c2422ff37345465d6eb79_00000000_cab_0608f58b
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 1ac0b0bb-7792-4e6b-8178-13325478c463
    Report Status: 268435556
    Hashed bucket:15/12/2017 16:24    Windows Error Reporting    Fault bucket 0x1a_4477_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 31518c7e-e40b-49f6-83af-da70e765c33a
    
    Problem signature:
    P1: 1a
    P2: 4477
    P3: deadbf07
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121517-12171-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-24562-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA6EE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA71D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA74D.tmp.txt
    \\?\C:\Windows\Temp\WER18D3.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_80685d76166f90e11c2422ff37345465d6eb79_00000000_cab_176d245b
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 739648ef-17b9-47ad-9310-9f7dc8094328
    Report Status: 268435456
    Hashed bucket:
    Code:
    14/12/2017 09:42    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 04d64120-04e7-4022-b2b3-693ec8f60549
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff8091c460bea
    P4: ffff84002219c6a8
    P5: ffff84002219bef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121417-17203-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-22812-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8F3.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8F4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA933.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_4793f977f788283377baacde9bff37cc1b12cba2_00000000_cab_14c0974e
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 33b975c6-da18-4b5c-81dd-407f64dff211
    Report Status: 268435456
    Hashed bucket:15/12/2017 13:01    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 13b8e1d4-4bf5-4f9d-b01e-e91637f9604e
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80e1f320bea
    P4: ffffbe0fd56d16a8
    P5: ffffbe0fd56d0ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121517-12046-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-30531-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER98B5.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER98F4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_c86e3b517012d19bce59edd0bd669a211d7c5d14_00000000_cab_19ecdd50
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 1d6be8f3-35a9-4268-81d2-2ac942fdd7d9
    Report Status: 268435456
    Hashed bucket:14/12/2017 19:21    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 34c25c64-e638-4ba9-8e07-a15aa83b24e2
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80a8e5a0bea
    P4: ffff8006d60686a8
    P5: ffff8006d6067ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121417-12156-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-16953-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8A4E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8A9C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8ADB.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_3511bacb91142120c137acb12328ac6f385b45a0_00000000_cab_1a825be3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: aeeb731e-2739-49eb-877c-0b25f04bfe88
    Report Status: 268435556
    Hashed bucket:09/12/2017 18:16    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 391d9139-7ee6-4354-800e-330a6a671d00
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff802cab00bea
    P4: ffff830cba9bd6a8
    P5: ffff830cba9bcef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120917-9359-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26000-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8165.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81A3.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81D3.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_91a011607a376592948cd3c55f6cee92bc8bce_00000000_cab_1a9cc3bd
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: f9da2f1e-2332-4aad-bbe9-63260e93b567
    Report Status: 268435456
    Hashed bucket:18/12/2017 12:48    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 5de20344-8d0b-4c43-8722-706c67b1eea7
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff802fe150bea
    P4: ffff8086982ba6a8
    P5: ffff8086982b9ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121817-11171-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-43125-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER896.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER943.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_2edf6f8b945ca9c14846a73a4da31bc03a6b64_00000000_cab_2a89b37c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 926a9a18-23b6-4f3e-b883-38715a02d00d
    Report Status: 268435456
    Hashed bucket:09/12/2017 22:41    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 647d22a8-fb5b-4d29-9cbb-1f01a7604ae2
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80d444e0bea
    P4: ffffcd0ad86c86a8
    P5: ffffcd0ad86c7ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120917-11578-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26140-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1354.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER13B2.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER143F.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_e53ea7ddabe9ecf97ff093232a65bcfbe339cfc5_00000000_cab_08e9460c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: e993a6cb-8475-48be-a88c-7ec68d94806d
    Report Status: 268435456
    Hashed bucket:16/12/2017 15:16    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 816e1b08-4824-4a95-a731-ef2c56a2c51b
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff803814f0bea
    P4: ffffb40ea06ba6a8
    P5: ffffb40ea06b9ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121617-9281-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-23390-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7762.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER77A1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER77C1.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_40ad6a6583686489524f395dd89629e4ce58b158_00000000_cab_16e89eef
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: d1be68ff-89f9-4e94-abbe-7c0994f019ac
    Report Status: 268435456
    Hashed bucket:15/12/2017 17:23    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: b8f3a7b3-2648-42cc-982d-da04be5cd8e4
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff803914f0bea
    P4: ffff858fa26146a8
    P5: ffff858fa2613ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121517-12171-02.dmp
    \\?\C:\WINDOWS\TEMP\WER-24921-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER832A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8368.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8388.tmp.txt
    \\?\C:\Windows\Temp\WER3C59.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_1979edd1de2f5bfcbc9eedc7458cf5cbc89ababd_00000000_cab_022d3f94
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 51ef2761-40a2-4f76-8b3d-71c44e83cb25
    Report Status: 268435456
    Hashed bucket:10/12/2017 15:15    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: c53576f9-a56b-48e7-9f30-b0a589430ec9
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff8073e980bea
    P4: ffffda0f020ba6a8
    P5: ffffda0f020b9ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121017-12000-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-25843-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER805B.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8099.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER80C9.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_c86c555b2ccc5bc824e591a81b0dec931df8b0_00000000_cab_1ab4beac
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 7d543bfb-507c-42b4-a8cc-9bf08c4706fc
    Report Status: 268435456
    Hashed bucket:06/12/2017 13:54    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: dd486ff5-6a7c-4013-b7ca-76829e359c25
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80280db0bea
    P4: ffffb502bb5cb6a8
    P5: ffffb502bb5caef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120617-9515-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26656-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8405.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8416.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8446.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_a188deff1a8fb2f518d51c7151b31068d8eed9_00000000_cab_1959264f
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 472a642d-a018-49e1-bcb6-16109d375d40
    Report Status: 268435456
    Hashed bucket:18/12/2017 12:52    Windows Error Reporting    Fault bucket AV_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: ea47dca5-d621-4a19-88ee-4f89319fea7a
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80ee6ff0bea
    P4: ffffd507fe7b66a8
    P5: ffffd507fe7b5ef0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\121817-10437-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-63703-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A40.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A9E.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B0C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_1731764bc55783de1380501fa8ee14fbd8928310_00000000_cab_10be1d90
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 4c974312-b469-4882-b706-016131f0eea1
    Report Status: 268435456
    Hashed bucket:



    Code:
    Name    [00000001] Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi AdapterAdapter Type    Not AvailableProduct Type    Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi AdapterInstalled    YesPNP Device ID    PCI\VEN_14E4&DEV_4359&SUBSYS_05E214E4&REV_00\00005EFFFF8118CF00Last Reset    18/12/2017 13:00Index    1Service Name    BCMWL63AIP Address    Not AvailableIP Subnet    Not AvailableDefault IP Gateway    Not AvailableDHCP Enabled    YesDHCP Server    Not AvailableDHCP Lease Expires    Not AvailableDHCP Lease Obtained    Not AvailableMAC Address    Not AvailableDriver    c:\windows\system32\drivers\bcmwl63a.sys (7.35.336.0, 11.21 MB (11,751,168 bytes), 06/06/2017 20:25)
    bcmwl63a.sys Broadcom 802.11 Network Adapter wireless driver OEM - no wireless drivers available at
    http://www.broadcom.com/support/
      My ComputerSystem Spec


  3. Posts : 4
    Windows 10 Pro x64 v1709
    Thread Starter
       18 Dec 2017 #3

    Hi zbook

    Thanks for such a swift response.

    I've already updated all the drivers.

    Just in case, I went into Device Manager just now in Safe Mode and updated the Broadcom network adaptor, but Windows says "the best drivers for your device are already installed".

    Anything else I should try?
      My ComputerSystem Spec


  4. Posts : 20,885
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Dec 2017 #4

    See my updated post.
    1) Download driver to desktop
    2) Disconnect from internet (wireless and wired)
    3) uninstall misbehaving driver
    4) install new driver that is on the desktop
    5) reconnect to internet
    6) perform windows updates

    Drivers get corrupted. The message best driver is already installed does not take into account corruption. It can be updated with the Microsoft method or with the HP website.

    Windows by default updates non-Microsoft drivers. So it may be competing with you. With the disconnection of the internet it should allow you to install the new driver.


    7) For the drive to be able to produce dumps it should have > 25 GB free space.
    Please make sure that you create the free space so that for any future BSOD there will be dumps available for debugging.


    Code:
    Event[556]:  Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2017-12-06T13:53:20.139
      Event ID: 1018
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-LS54H7K
      Description: 
    The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.
      My ComputerSystem Spec


  5. Posts : 4
    Windows 10 Pro x64 v1709
    Thread Starter
       18 Dec 2017 #5

    OK, will follow those instructions, then reboot in normal mode and use the laptop and report back after extended use.
      My ComputerSystem Spec


  6. Posts : 4
    Windows 10 Pro x64 v1709
    Thread Starter
       19 Dec 2017 #6

    My laptop's been on constantly for 18 hrs now without a single BSOD.

    Bit embarassed it turned out the problem was so basic, but glad it's sorted, thank you so much for your help :)
      My ComputerSystem Spec


  7. Posts : 20,885
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Dec 2017 #7

    You are welcome.
    Let us know if you need any future help.
      My ComputerSystem Spec


 

Related Threads
BSOD at very random times, no specific times. in BSOD Crashes and Debugging
Hi guys, I keep on getting BSOD screens when using my laptop. It is very random, sometimes it happens whilst I am working in Adobe Photoshop or Illustrator or even just when I am browsing the web. At first I thought it might be the display...
so, my system has been BSOD for the past few months now, i tried the microsoft tech support forums, and that has been no help, they kept telling me the problem was an old driver, which i now no longer have installed but still getting blue screens,...
BSOD at random times doing random things. in BSOD Crashes and Debugging
Hi, I am getting BSODs at random times, while doing different things each time. Been getting them for 5 days trying to narrow down what could be causing it. Searching lead me here. I did the posting instructions. Also did sfc/scannow 2 times that...
Hey Guys, ~Per a moderator's request, I have created a new thread. I had initially commented this post in another thread. ~ I did a bare metal install of Windows 10 on a Dell E7250 (touch). While docked at work, no issues at all. As soon I...
I have a dell inspiron N4010 W7 SP1. I am trying to download W10 and message from W10 indicates that I need to download a driver for this adapter; opened the device manager and located the adapter and then tried to update the driver and...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:50.
Find Us