BSOD playing PUBG (WHEA_UNCORRECTABLE_ERROR & MACHINE_CHECK_EXCEPTION)


  1. VTY
    Posts : 3
    Microsoft Windows 10 Pro
       New #1

    BSOD playing PUBG (WHEA_UNCORRECTABLE_ERROR & MACHINE_CHECK_EXCEPTION)


    Hello,
    I have been recieving very different BSOD's this week. Took to a local repairman, He ran tests, updated drivers and had not have any crashes, I bring my pc home and for the first 15 games did not crash. After I recieved multiple BSOD's.
    I really do not know what to do....
    Thank you,
    Hope to see some help.
      My Computer
    Quote Quote

  3. zbook
    Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       New #2

    Hi VTY ,

    Welcome to Ten Forums BSOD forum.
    There were 2 BSOD mini dump files.
    When debugged they displayed bugchecks 0x124 and 9C.
    These bugchecks often indicate hardware problems.
    There was 1 misbehaving hardware driver identified.
    rt640x64
    For WHEA 0x124 errors we systematically evaluate all hardware components: CPU, GPU, Drive, RAM

    1) Update the system specs in the "My Computer" section:
    How To Fill Out Your System Specs System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Site Use Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

    2) For all tests please post images into the thread
    3) if there are any problems posting images please use one drive or drop box share links

    4) Open administrative command prompt and type or copy and paste:
    5) sfc /scannow
    6) dism /online /cleanup-image /restorehealth
    7) chkdsk /scan
    8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    9) Make sure that there is no over clocking while troubleshooting.

    10) Sometimes there are problems in the bios that produce bsod.
    The BIOS: Version/Date American Megatrends Inc. 3408, 9/22/2017 SMBIOS Version 3.0
    11) Please check to see if this is the most up to date version.
    12) Open the website for the computer's drivers and post a URL or hyperlink into the thread

    13) To ensure that there are no improper bios settings please reset the bios.
    14) Sometimes there can be failure to boot after resetting the bios.
    15) So please make sure your files are backed up.
    16) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Macrium Reflect Free

    17) And please create a brand new restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    18) Update: rt640x64.sys
    Realtek PCIe GBE Family Controller
    Updating a driver: Updating a driver. - Microsoft Community

    19) When testing for WHEA 0x124 hardware errors we need to systematically check CPU, GPU, memory and drive.

    Once the bios is reset and there is no overclocking:

    20) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    a) Speccy - Free Download - Piriform: Speccy - System Information - Free
    Speccy - System Information - Free Download
    b) HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    c) SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer

    21) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU Performance Maintenance Tutorials
    Aim for 3 hours testing and abort testing as needed per the above link.
    23) Record maximum temperatures and duration of testing.
    24) Please use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials

    25) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    26) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance TutorialsPlease make note of the importance of temperature monitoring and aborting the test in the GPU link.
    Aim for 1 hour testing.
    27) Report into the thread the maximum temperature and test duration.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Performance Maintenance Tutorials

    28) Open administrative command prompt and type or copy and paste: chkdsk /x /f /r
    This may take many hours to run so plan to run it overnight.
    29) Post the chkdsk results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

    30) Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    When it has completed please use the Microsoft snipping to make images and post them into the thread.
    Post images of these tabs: Overview, temperature, SMART, Disk performance, and results of surface scan (Disk > surface scan)
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials

    32) download and install the Intel Processor Diagnostic Tool
    When the test completes please use the Microsoft snipping tool to post an image into the thread.
    Download Intel® Processor Diagnostic Tool:
    Download Intel® Processor Diagnostic Tool
    The Intel® Processor Diagnostic Tool:
    The Intel® Processor Diagnostic Tool

    33) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials


    Code:
    Event[670]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2017-12-16T07:37:56.627  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-M1R8N3S  Description: Windows failed fast startup with error status 0xC00000D4.
    rt640x64.sys Realtek NICDRV 8169 PCIe GBE Family Controller driver http://www.realtek.com.tw/downloads/...&GetDown=false

    Code:
    12/16/2017 3:41 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:12/16/2017 3:25 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/16/2017 3:13 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/16/2017 3:13 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/16/2017 2:55 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/16/2017 2:38 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/16/2017 2:35 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/16/2017 2:11 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/16/2017 5:38 AM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 9:54 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 9:36 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 9:25 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 8:59 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 8:42 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 8:41 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 8:12 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 7:54 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 7:43 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/15/2017 7:38 PM    Windows Error Reporting    Fault bucket 0x124_GenuineIntel_PROCESSOR_MAE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: a38dfca2-02e1-43f8-80a2-269a58bb0f1d

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt
\\?\C:\Windows\Temp\WER77F0.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 388
Hashed bucket:
12/16/2017 3:14 PM    Windows Error Reporting    Fault bucket 0x9C_GenuineIntel, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 2be6ae2c-326d-410b-bdee-4e5c0fd2ab66

Problem signature:
P1: 9c
P2: 0
P3: ffffbb01a6eab860
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121617-5968-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7656-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30B4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30D4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30E4.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9c_8d4a3fc4fb33459c943c2cea77b10af185511e0_00000000_cab_0838cdcf

Analysis symbol: 
Rechecking for solution: 0
Report Id: dc865733-35c8-4870-8ab6-45bbbb64bd93
Report Status: 268435456
Hashed bucket:
    Code:
    12/15/2017 7:37 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 124
P2: 0
P3: ffffe70156d40028
P4: be000000
P5: 800400
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121517-6015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7718-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3393.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33B2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER33C3.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_3bf88c766918b163120eaa841db677a9026eafd_00000000_cab_034433c2

Analysis symbol: 
Rechecking for solution: 0
Report Id: 31b6f9c9-fa02-4a1c-9d30-2481eb5d4336
Report Status: 4
Hashed bucket:12/16/2017 3:13 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 9c
P2: 0
P3: ffffbb01a6eab860
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121617-5968-01.dmp
\\?\C:\WINDOWS\TEMP\WER-7656-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30B4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30D4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30E4.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_9c_8d4a3fc4fb33459c943c2cea77b10af185511e0_00000000_cab_034030e3

Analysis symbol: 
Rechecking for solution: 0
Report Id: dc865733-35c8-4870-8ab6-45bbbb64bd93
Report Status: 4
Hashed bucket:
    Code:
    Common Platform Error Record @ ffffe70156d40028-------------------------------------------------------------------------------
Record Id     : 01d375bc4767b35f
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 12/15/2017 19:36:15 (UTC)
Flags         : 0x00000000


===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe70156d400a8
Section       @ ffffe70156d40180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal


Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000906e9
Processor ID  : 0x0000000000000004


===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe70156d400f0
Section       @ ffffe70156d40240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal


Local APIC Id : 0x0000000000000004
CPU Id        : e9 06 09 00 00 08 10 04 - bf fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


Proc. Info 0  @ ffffe70156d40240


===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe70156d40138
Section       @ ffffe70156d402c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal


Error         : Internal timer (Proc 4 Bank 4)
  Status      : 0xbe00000000800400
  Address     : 0xfffff80212665bf7
  Misc.       : 0xfffff80212665bf7
    Code:
    Name    [00000001] Realtek PCIe GBE Family ControllerAdapter Type    Ethernet 802.3
Product Type    Realtek PCIe GBE Family Controller
Installed    Yes
PNP Device ID    PCI\VEN_10EC&DEV_8168&SUBSYS_86771043&REV_15\4&1020E6D3&0&00E7
Last Reset    12/16/2017 5:13 PM
Index    1
Service Name    rt640x64
IP Address    46.109.62.192, fe80::ed94:d26e:cd0f:a73f
IP Subnet    255.255.248.0, 64
Default IP Gateway    46.109.56.1
DHCP Enabled    Yes
DHCP Server    46.109.56.1
DHCP Lease Expires    1/1/1970 5:28 AM
DHCP Lease Obtained    1/1/1970 2:00 AM
MAC Address    ‪88:D7:F6:C8:6A:B7‬
I/O Port    0x0000D000-0x0000D0FF
Memory Address    0xF7104000-0xF7104FFF
Memory Address    0xF7100000-0xF7103FFF
IRQ Channel    IRQ 19
Driver    c:\windows\system32\drivers\rt640x64.sys (9.1.406.2015, 590.00 KB (604,160 bytes), 9/29/2017 3:41 PM)
    Code:
    rt640x64     Realtek RT640 NT Drive Realtek RT640 NT Drive Kernel        Manual     Running    OK         TRUE        FALSE        0                 581,632     0          10/5/2016 4:32:55 PM   C:\WINDOWS\system32\drivers\rt640x64.sys         4,096
    Last edited by zbook; 16 Dec 2017 at 14:34.
      My Computer
    Quote Quote

  4. VTY
    Posts : 3
    Microsoft Windows 10 Pro
    Thread Starter
       New #3

    Microsoft Windows [Version 10.0.16299.125](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.125[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 374272 file records processed.File verification completed. 9320 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 13414 reparse records processed. 515862 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 13414 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 70796 data files processed.CHKDSK is verifying Usn Journal... 38403920 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 116706303 KB total disk space. 85917944 KB in 268165 files. 198240 KB in 70797 indexes. 0 KB in bad sectors. 486111 KB in use by the system. 65536 KB occupied by the log file. 30104008 KB available on disk. 4096 bytes in each allocation unit. 29176575 total allocation units on disk. 7526002 allocation units available on disk.C:\WINDOWS\system32>
    BIOS is up to date: https://prnt.sc/hoeglx
    I did F10 in BIOS, reseted to defaults.

    Prime95 - https://prnt.sc/hoel83 (Stopped cause my CPU went 82 degrees)
      My Computer
    Quote Quote

  6. VTY
    Posts : 3
    Microsoft Windows 10 Pro
    Thread Starter
       New #4

    18) Update: rt640x64.sys
    Realtek PCIe GBE Family Controller
    Updating a driver: Updating a driver. - Microsoft Community


    This seems to fixed my BSODs, Thank you really much. You ended my nightmare!
      My Computer
    Quote Quote

  7. zbook
    Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       New #5

    In this Intel link the maximum temperature for Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, was posted at 100 degrees C.
    BSOD can be caused by misbehaving hardware or software drivers or malfunctioning hardware.
    The WHEA 0x124 is typically BSOD caused by hardware.

    That's great that the frequency of the BSOD decreased. You are welcome.
    Time is needed to see if there are BSOD with time or related to stress and whether they WHEA 0x124 disappears or remains.
    Download Intel® Processor Diagnostic Tool: IPDThttps://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-ToolThe Intel® Processor Diagnostic Tool: The Intel® Processor Diagnostic Tool
    It has a default setting to abort based on temperature.

    If the IPDT displays pass see if you can stress test Norton with spike temperatures up to 90 degrees.
      My Computer
    Quote Quote

 

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