Windows 10: Need help folks with a BSOD Solved

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  1. Posts : 3,362
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       15 Dec 2017 #11

    You need to scroll to the end of the posting instructions and make sure you click on the beta06 tool.
      My ComputersSystem Spec


  2. Posts : 984
    Windows 7/64 Professional
    Thread Starter
       15 Dec 2017 #12

    Last page, last post and at the bottom. That is the first place I should of looked.

    I downloaded the tool and ran it

    It states if I want to run this tool I need to

    WARNING: If you would like allow this script to run, please temporarily disable Controlled Folder Access in Windows
    Defender Security Center and then re-launch this script.


    At the present time I'm looking for the Controlled Folder Access.

    I'm new to Windows 10 so it's very difficult for me to find anything.

    Jack
      My ComputersSystem Spec


  3. Posts : 3,362
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       15 Dec 2017 #13
      My ComputersSystem Spec


  4. Posts : 984
    Windows 7/64 Professional
    Thread Starter
       15 Dec 2017 #14

    Well I found it thanks.

    Here is the zip I hope. I might have to wait for another BSOD.

    JACKS-PC (12-15-2017 3 31 PM).zip

    Happy Days are here again; it works

    Jack
      My ComputersSystem Spec


  5. Posts : 17,739
    windows 10 professional version 1607 build 14393.969 64 bit
       15 Dec 2017 #15

    Also give this a try: log collector v2.zip
      My ComputerSystem Spec


  6. Posts : 3,362
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       15 Dec 2017 #16

    Layback Bear said: View Post
    Well I found it thanks.

    Here is the zip I hope. I might have to wait for another BSOD.

    JACKS-PC (12-15-2017 3 31 PM).zip

    Happy Days are here again; it works

    Jack
    Glad you got it working

    Now it turns out there is no crash mini-dump file saved but there is evidence that a memory.dmp file was created yesterday:

    Code:
    Event[10014]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2017-12-14T18:34:37.092
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Jack
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80240cc7070, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 195beda4-7fb6-48f7-a850-433f2869160e.
    Please upload this memory.dmp file (if you can find it) to OneDrive and provide a link to it so that we can examine it. It is also possible that you have something installed or a maintenance task that is deleting these crash dump files. I suspect it is CCleaner. You should change the settings in this program so that it does not delete memory dump files.
      My ComputersSystem Spec


  7. Posts : 984
    Windows 7/64 Professional
    Thread Starter
       16 Dec 2017 #17

    Sorry I don't use OneDrive or anything like it.

    I did clean things out using Disk Cleanup and Ccleaner.

    If and when I get a new BSOD I will post a new log.

    Thanks folks for all your help!

    Jack
      My ComputersSystem Spec


  • Posts : 984
    Windows 7/64 Professional
    Thread Starter
       16 Dec 2017 #18

    Just got a new BSOD.

    JACKS-PC (12-16-2017 2 30 PM).zip

    Jack
      My ComputersSystem Spec


  • Posts : 5,703
    Windows 10 Pro X64 16299.192
       16 Dec 2017 #19

    Jack, the dump shows a problem with farflt.sys.
    Code:
    ffff8081`847f6920  fffff809`feec1e50Unable to load image \SystemRoot\system32\DRIVERS\farflt.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for farflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for farflt.sys
     farflt+0x11e50
    Driver Description: Malwarebytes Anti-Ransomware Protection
    Driver Update Site: Downloads: https://www.malwarebytes.org/downloads/
    Support: https://www.malwarebytes.org/support/

    I suggest uninstalling Malwarebytes for now and see what difference that makes. Use the tool provided by MBAM to do this:
    mb_clean.exe

    If that helps you can try downloading and installing the latest version and see how that goes.
      My ComputersSystem Spec


  • Posts : 984
    Windows 7/64 Professional
    Thread Starter
       16 Dec 2017 #20

    Thank you Rich. I will work on it and let you know.

    Jack

    Update:

    I remove Malwarebytes Premium and installed the free one. I will give it a try.

    Reason is after removing the Premium the new one would not install.
    It stated this computer is unable to install. But yet the free one would.

    Doing some more research because I have a Premium with life time activation.

    Jack
    Last edited by Layback Bear; 16 Dec 2017 at 15:36.
      My ComputersSystem Spec


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