Starting with BSOD after noticing strange symbols in registry


  1. Posts : 40
    Windows 10 Home 64-bit (Version 1909 - OS Build 18363.778)
       #1

    Starting with BSOD after noticing strange symbols in registry


    Hi all,I'm not sure what's going on with my PC, but it started with my Desktop Wallpaper not changing - again - and seeing strange symbols in the Registry error (but that's for another topic)So now I've been getting BSOD's the past couple of days. I tried running a chkdsk /R, but it got stuck at around 16% and never got any further than that (how many hours would I have to wait if it's just that it needs a long time to scan?)Anyway, I have my BSOD scan results attached
      My Computer


  2. Posts : 17
    Windows10 Pro
       #2

    Update your drivers.
    I prefer using Driver booster, but I saw a post that said driver booster is not so good program
      My Computer


  3. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    Hi Gaz1701,

    Welcome to Ten Forums BSOD forum.
    There were multiple misbehaving software drivers.
    aswStm
    vsdatant
    cmdguard


    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    6) Uninstall Avast:
    Avast Uninstall Utility | Download aswClear for Avast Removal
    7) Uninstall Zone Alarm
    ZoneAlarm Uninstall Tool Download
    8) Uninstall Superantispyware
    SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?
    9) Uninstall Comodo
    How to uninstall Comodo AntiVirus (CAV) - Powered by Kayako Help Desk Software
    10) Uninstall Malwarebytes
    Malwarebytes Anti-Malware Cleanup Tool Download
    11) Turn on Windows defender
    12) Open the computer's website for drivers and post a URL or hyperlink into the thread.
    13) Run HDTune: http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials
    14) open device manager > click view > show hidden devices > expand all rows > look for icons with yellow triangles and black exclamation marks > post images into the thread





    Code:
    Microsoft PS/2 Mouse    ACPI\PNP0F03\4&6D8F23D&0    This device is not present, is not working properly, or does not have all its drivers installed.

    aswStm.sys avast! Antivirus Stream Filter driver http://support.avast.com/


    cmdguard.sys COMODO Firewall Pro Sandbox Driver http://forums.comodo.com/index.php?a...0;attach=17692 Requires registration


    Code:
    09/12/2017 18:30    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff80fc674e844
    P4: ffff8e01f66f4fd0
    P5: 0
    P6: 10_0_14393
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120917-45281-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-50437-0.sysdata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_5b3b26963fa6f1db78b293a16420b6e422282_00000000_cab_170f2c2e
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4d458462-cd56-4559-96ca-cd00cf794ef8
    Report Status: 2048
    Hashed bucket:09/12/2017 18:27    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff80fc674e844
    P4: ffff8e01f66f4fd0
    P5: 0
    P6: 10_0_14393
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120917-45281-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-50437-0.sysdata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_5b3b26963fa6f1db78b293a16420b6e422282_00000000_03207e54
    Code:
    Event[16394]:  Log Name: System
      Source: Microsoft-Windows-Kernel-General
      Date: 2017-12-13T17:33:46.724
      Event ID: 5
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Gareth-PC
      Description: 
    {Registry Hive Recovered} Registry hive (file): '\??\C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\Quarantine\S-1-5-21-899439446-1050486960-3159781026-1001-12132017173344776-ntuser.dat' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    Event[16318]:  Log Name: System
      Source: Microsoft-Windows-Kernel-General
      Date: 2017-12-13T16:47:31.390
      Event ID: 5
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Gareth-PC
      Description: 
    {Registry Hive Recovered} Registry hive (file): '\??\C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\S-1-5-21-899439446-1050486960-3159781026-1001-12132017164727842-ntuser.dat' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    Event[15560]:  Log Name: System
      Source: Microsoft-Windows-Kernel-General
      Date: 2017-12-08T23:17:38.275
      Event ID: 5
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Gareth-PC
      Description: 
    {Registry Hive Recovered} Registry hive (file): '\??\C:\PROGRAMDATA\MALWAREBYTES\MBAMSERVICE\S-1-5-21-899439446-1050486960-3159781026-1001-12082017231733629-ntuser.dat' was corrupted and it has been recovered. Some data might have been lost.
      My Computer


 

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