Windows 10: 3 bugcheck crashes in 1 week. (The bugcheck was: 0x00000124 ) Solved

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  1. Posts : 3,139
    64bit Win 10 Pro ver 1709 Build 16299.248 and W10 Insider Build 17101 and 17604
       16 Dec 2017 #11

    @MrCvry Did you try running your system in safe mode for a day? If it has a BSOD when in safe mode you can be pretty sure it is a hardware problem. You could try cleaning all dust from the motherboard, fans and heatsinks and removing and reinserting all the cards just in case there are any bad connections.
      My ComputersSystem Spec

  2.    16 Dec 2017 #12

    philc43 said: View Post
    @MrCvry Did you try running your system in safe mode for a day? If it has a BSOD when in safe mode you can be pretty sure it is a hardware problem. You could try cleaning all dust from the motherboard, fans and heatsinks and removing and reinserting all the cards just in case there are any bad connections.
    I'll try that. Thank you.
      My ComputerSystem Spec


  3. Posts : 17
    Windows 7; 8.1; 10
       17 Dec 2017 #13
      My ComputerSystem Spec

  4.    18 Dec 2017 #14

    I've been busy so I haven't been able to try the suggestions yet, but this is the latest DM log from today's crash just for the purpose of documenting all the crashes

    What makes you think Avira is the problem?
      My ComputerSystem Spec


  5. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Dec 2017 #15

    The latest dump bugcheck was WHEA 0x124 which is typically hardware problems.
    All of the bugchecks posted have been consistent.


    Code:
    WHEA_UNCORRECTABLE_ERROR (124)A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffc70729b578f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

    Code:
    Common Platform Error Record @ ffffc70729b578f8-------------------------------------------------------------------------------
    Record Id     : 01d378317f3ebfc8
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 12/18/2017 18:53:35 (UTC)
    Flags         : 0x00000002 PreviousError
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc70729b57978
    Section       @ ffffc70729b57a50
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000000
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc70729b579c0
    Section       @ ffffc70729b57b10
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 20 0f 60 00 00 08 06 00 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffc70729b57b10
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc70729b57a08
    Section       @ ffffc70729b57b90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xf2000010000b0c0f

    Code:
    Event[1756]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-12-18T18:53:58.711
      Event ID: 20
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-TITQKKQ
      Description: 
    A fatal hardware error has occurred.
    
    
    Component: AMD Northbridge
    Error Source: Machine Check Exception
    Error Type: 11
    Processor APIC ID: 0
    
    
    The details view of this entry contains further information.
      My ComputerSystem Spec

  6.    20 Dec 2017 #16

    I have had the same issue however with different hardware. In my case graphics driver software was the culprit. Check to see if anything graphic card related might be conflicting with Windows 10 settings. It's a bit of a longshot but thought it might be worth mentioning just the same.
      My ComputersSystem Spec

  7.    24 Dec 2017 #17

    Update: no crashes since the last (crash-free for 5 days). I noticed my PC was shutting down slower than before, starting up faster and I also noticed that sometimes programs I had open when I shutdown would start up automatically when I started the PC. I found out this is a feature called "fast start up" which got turned on by the Fall Creator's update (which I got 2 days before the first crash on the 1st of December). I've turned fast start up off and everything's good!
      My ComputerSystem Spec


  8. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Dec 2017 #18

    In the next few days please post a new zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  9.    27 Dec 2017 #19

    Seeing many similar questions too in the community exactly identical to your issue. As here, I advised all of them to disable fast startup and I guess no one responded back saying the issue persists.
    Looks like 1709 is conflicting with devices using AMD processors.
      My ComputerSystem Spec

  10.    28 Dec 2017 #20

    Sumit Dhiman said: View Post
    Seeing many similar questions too in the community exactly identical to your issue. As here, I advised all of them to disable fast startup and I guess no one responded back saying the issue persists.
    Looks like 1709 is conflicting with devices using AMD processors.
    That would make sense, I've seen other people with 0x124 errors using AMD fx-series processors after fall creator's update, including myself. I ran all the usual hardware tests, furmark, intelburntest, memtest86, and hdd tests, and my PC flew through all of them. Also reinstalled windows 10 and had the same 0x124 bsods.
      My ComputerSystem Spec


 
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