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  1. Joined : Aug 2015
    Posts : 166
    Windows 10
       05 Aug 2015 #31

    HippsieGypsie said: View Post
    Ok, David. Sounds like a good plan.

    Didn't think of that about the firewall. The manual command may be an exception to the firewall rule. I see you're checking the site.

    Please don't mind me. I'm just stumped as to why it works for some and not others. Trying to look for a common denominator and see none.

    Is this a predominant problem that you know of? Haven't been cruising the forum lately all that much to notice.
    Anyone trying to help others is NEVER A PROBLEM WITH ME.

    Looking at Microsoft Community Forums I have found 30 posts or 'ME TOO" clicks on Mail App problems.
    By far the #1 problem App in Windows 10

    At the Norton Forum nothing on Win 10 Mail Apps except Norton Spam Blocker is not blocking spam emails. I checked the HOTFIXES area and nothing on Mail App email being blocked.

    I have taken your idea one step further and DISABLED Norton Firewall (permanently) and then did a restart. The restart reactivated Windows Firewall, I double checked it at Control Panel > Windows Firewall.

    Because I have several email accounts I sent myself 2 emails and early indications are that you could be onto something not recognized on the Norton or Microsoft Forums. I will know more later today. Will keep you updated.

    On the two email samples, my mail app live tile displayed incoming email, also I got sound and banner notifications.

    **************************************************************************************************** **
    PS later post : You are really on to something, I am going to post this on Norton Forum and
    see what replies I get.

    Click image for larger version. 

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    Last edited by DavidG; 05 Aug 2015 at 02:33.
      My System SpecsSystem Spec


  2. Joined : Jul 2014
    UK
    Posts : 16,465
    Windows 10
       05 Aug 2015 #32

    Interesting to hear how this goes

    I just the use the built in firewall, no 3rd party one, so there could be different causes of this problem
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 9
    W10
       05 Aug 2015 #33

    Same here, no 3rd party firewall app. Panda Cloud AV without firewall + Windows firewall. Notifications and live tile still does not work.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 5
    Windows 10 Pro
       05 Aug 2015 #34

    I have used Pop Peeper mail notification for years and it works fine.
    You can set it to check your email for what ever amount of time you want from multiple accounts.
    I usually download it from download.com .

    Just a thought.
      My System SpecsSystem Spec


  5. Joined : Nov 2013
    Chicagoland
    Posts : 20,805
    Tower: W8.1; Laptop: W10 Pro build 10586; Windows Phone 8
       05 Aug 2015 #35

    DavidG said: View Post
    Anyone trying to help others is NEVER A PROBLEM WITH ME.

    Looking at Microsoft Community Forums I have found 30 posts or 'ME TOO" clicks on Mail App problems.
    By far the #1 problem App in Windows 10

    At the Norton Forum nothing on Win 10 Mail Apps except Norton Spam Blocker is not blocking spam emails. I checked the HOTFIXES area and nothing on Mail App email being blocked.

    I have taken your idea one step further and DISABLED Norton Firewall (permanently) and then did a restart. The restart reactivated Windows Firewall, I double checked it at Control Panel > Windows Firewall.

    Because I have several email accounts I sent myself 2 emails and early indications are that you could be onto something not recognized on the Norton or Microsoft Forums. I will know more later today. Will keep you updated.

    On the two email samples, my mail app live tile displayed incoming email, also I got sound and banner notifications.

    **************************************************************************************************** **
    PS later post : You are really on to something, I am going to post this on Norton Forum and
    see what replies I get.
    Thanks, David. I just got to feeling like I was being a pest. Not saying you, but some people are emotional with frustration coming on seeking help. They expect an answer pronto.

    I could be on to something. That was the only difference I saw between our systems, save OEM brand. 90% of problems stem from drivers and probably not that, but we can't eliminate that as a cause yet either. I've heard of more weird things.

    Good that it's working for you. You got that far.

    Could be that when the Email app when installed upon OS installation that one some machines it may make an improper firewall rule. Not sure if it's the app installer's (Windows installer?) responsible in performing that or if it's the firewall installer's function since yours is 3rd party. Not that savvy to know myself.

    Again, good luck.
      My System SpecsSystem Spec


  6. Joined : Nov 2013
    Chicagoland
    Posts : 20,805
    Tower: W8.1; Laptop: W10 Pro build 10586; Windows Phone 8
       05 Aug 2015 #36

    paulsalter said: View Post
    Interesting to hear how this goes

    I just the use the built in firewall, no 3rd party one, so there could be different causes of this problem
    tofmin said: View Post
    Same here, no 3rd party firewall app. Panda Cloud AV without firewall + Windows firewall. Notifications and live tile still does not work.
    Please see my post answering David. Could be something is making the wrong firewall rule even if it's Windows firewall. We shall see.

    And as you stated, Paul, it could be something else even both. Could be totally different for others.
      My System SpecsSystem Spec


  7. Joined : Nov 2013
    Chicagoland
    Posts : 20,805
    Tower: W8.1; Laptop: W10 Pro build 10586; Windows Phone 8
       05 Aug 2015 #37

    ronfiveo said: View Post
    I have used Pop Peeper mail notification for years and it works fine.
    You can set it to check your email for what ever amount of time you want from multiple accounts.
    I usually download it from download.com .

    Just a thought.
    Hi there, ronfiveo. Welcome to the forum.

    That's very considerate and kind of you to post that, however, some users prefer not to use 3rd party, especially when there's a global feature for such that should work.
      My System SpecsSystem Spec


  8. Joined : Jul 2014
    UK
    Posts : 16,465
    Windows 10
       05 Aug 2015 #38

    as far as I can see the firewall looks ok
    mail is allowed on all ports and protocols

    for me, receiving mails is working fine, just don't get notified of them
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 128
    Win 10
       05 Aug 2015 #39

    DavidG said: View Post
    Can you post your Anti-Virus info? Which company and version? If you are just using Windows Defender post that.
    I am using Kaspersky Anti Virus. Turned off Windows Defender.
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 128
    Win 10
       05 Aug 2015 #40

    paulsalter said: View Post
    as far as I can see the firewall looks ok
    mail is allowed on all ports and protocols

    for me, receiving mails is working fine, just don't get notified of them
    same here
      My System SpecsSystem Spec


 
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