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  1.    09 Oct 2015 #311
    Join Date : Nov 2013
    Chicagoland
    Posts : 34,875
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro

    Hi, all. To clarify > I’m an Insider using build 10547 on one partition & 8.1 on another on my Acer tower and 8.1 Mobile on my Lumia 1520. Continue to have problems with the Mail app in 10, whereas I have absolutely no problems in my 8.1s, although I realize each Mail app on them is written specifically for each device. However, I’m pretty much convinced it is not the app itself in 10 that’s flawed, but one or more services in 10 that are. This is reinforced in that when the app is left open the service doesn't flaw or turn off, whatever those services are.

    Also, I think this is very similar to the sleep problem found in 8/8.1 that plagued many a user, whereas with most of us it worked fine, depending on the physical device, brand (whether self-built or OEM), OS edition, Power stings, etc. No one could ever pinpoint the exact cause, but it all pointed to services flawing or turning off and not turning on again, but then that is not an absolute. Could be both OS services and the app combined.

    With that said, I’m having a particular problem with seeing a “ghost” draft when it is not found on any of my devices, nor in Outlook.com. Here it is on my 10 Mail app. Notice the “Not synched yet” warning on the page, which is a frequent problem even with a fresh install of the app as I’ve had to do many times via the Store for it simply doesn’t open some days and with a black tile. Keep in mind that build 10547 is not a stable build and is probably due to that. That's all part of being an Insider testing builds.

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    No "ghost" draft on my phone 8.1, tower 8.1, or Outlook.com. Notice the message “This blank message helps…..” on the draft page of Outlook.com. That may be why I’m getting the “ghost” draft. Anyone have this scenario or have a clue?

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    Ok, that’s that. Then I got to thinking that maybe there’s a problem in one of the many settings in Outlook.com (and there are many) that may be causing problems in the 10 app? After all, it is the hub of all the apps. In other words, if I want to synch all my devices the same, I use it, then all my devices match. Just a thought.


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    Last edited by HippsieGypsie; 09 Oct 2015 at 23:29.
      My ComputersSystem Spec
  2.    10 Oct 2015 #312
    Join Date : Jul 2014
    UK
    Posts : 19,182
    Windows 10

    Quote Originally Posted by SirRickie View Post
    Hi Paul, do you have improvements since the update ? I mean, with the mail app closed, is it working fine ? In my case, with the mail app open it works 100 % reliable, with the mail app closed not reliable at all.
    That's exactly how mine does it, with it open I have no problems, soon as I close it, then notifications stop working and any that are in action centre just disappear after a short while

    HG, have you any other mail client on your machine that supports IMAP to test it with
    I have seen before where some clients point to the wrong folder which can cause issues, for example I have seen things like this
    Inbox
    --Sent
    --Deleted
    --Draft
    Sent
    Deleted
    Draft

    where some clients create them wrongly and you end up with duplicates, so some clients above would use the drafts under inbox and others would use the main Drafts folder (with the Win 10 mail app I see no option to change this)
      My ComputerSystem Spec
  3.    10 Oct 2015 #313
    Join Date : Aug 2015
    Posts : 26
    Windows 10

    Quote Originally Posted by paulsalter View Post
    That's exactly how mine does it, with it open I have no problems, soon as I close it, then notifications stop working and any that are in action centre just disappear after a short while

    HG, have you any other mail client on your machine that supports IMAP to test it with
    I have seen before where some clients point to the wrong folder which can cause issues, for example I have seen things like this
    Inbox
    --Sent
    --Deleted
    --Draft
    Sent
    Deleted
    Draft

    where some clients create them wrongly and you end up with duplicates, so some clients above would use the drafts under inbox and others would use the main Drafts folder (with the Win 10 mail app I see no option to change this)
    I too have duplicates in my mail app. By rightclicking on some duplicates, you can stop synchronizing them and remove them from the list. I did this, and it worked fine.
      My ComputerSystem Spec
  4.    10 Oct 2015 #314
    Join Date : Nov 2013
    Chicagoland
    Posts : 34,875
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro

    Quote Originally Posted by paulsalter View Post
    That's exactly how mine does it, with it open I have no problems, soon as I close it, then notifications stop working and any that are in action centre just disappear after a short while

    HG, have you any other mail client on your machine that supports IMAP to test it with
    I have seen before where some clients point to the wrong folder which can cause issues, for example I have seen things like this
    Inbox
    --Sent
    --Deleted
    --Draft
    Sent
    Deleted
    Draft

    where some clients create them wrongly and you end up with duplicates, so some clients above would use the drafts under inbox and others would use the main Drafts folder (with the Win 10 mail app I see no option to change this)
    No, no other clients. All MS and MS account signing in with the same account on all devices. I get no duplicates. Just that one "ghost" draft in 10 app. Weird.

    Another BSOD this morning, but running fine for 3 hours now. I've pretty much given up on this build. Another should come along soon. I'll just keep sending data to MS. Let them decipher it for what it's worth. All part of the Insider program. Still have my 8.1 to fall back on if need be.
      My ComputersSystem Spec
  5.    12 Nov 2015 #315
    Join Date : Nov 2015
    Posts : 357
    Windows 10 Home Version 1709 Build 16299.19

    Looks like an old thread and I haven't read it all but I had this issue and found something that helped. In addition to setting all Mail notification settings in the Mail app and in Settings to "on" and making sure they stick as well as doing an app update in the Store, what helped me was to turn "on" some of the "Privacy" settings, specifically "Account info", "Calendar", "Messaging", and also under "background apps" setting calendar to "on".
    Last edited by tomseys; 12 Nov 2015 at 15:20.
      My ComputerSystem Spec
  6.    12 Nov 2015 #316
    Join Date : Aug 2015
    Posts : 128
    Win 10

    Too many pages to read thru but has anyone been able to receive mail notifications from 2 different mail providers (outlook and Gmail for example) via the mail app tile OR the Notification Center?
      My ComputerSystem Spec
  7.    12 Nov 2015 #317
    Join Date : Jul 2015
    Posts : 3,820
    10 Pro

    Quote Originally Posted by BRKING View Post
    Too many pages to read thru but has anyone been able to receive mail notifications from 2 different mail providers (outlook and Gmail for example) via the mail app tile OR the Notification Center?
    Yes, exactly that. I have 2 gmail and 2 outlook, all 4 send notifications. One gmail and one outlook are pinned as separate live tiles which also update correctly.
      My ComputerSystem Spec
  8.    12 Nov 2015 #318
    Join Date : Aug 2015
    Posts : 128
    Win 10

    Quote Originally Posted by lx07 View Post
    Yes, exactly that. I have 2 gmail and 2 outlook, all 4 send notifications. One gmail and one outlook are pinned as separate live tiles which also update correctly.
    How do you make a Mail live tile for each account?
      My ComputerSystem Spec
  9.    13 Nov 2015 #319
    Join Date : Jul 2015
    Posts : 3,820
    10 Pro

    Quote Originally Posted by BRKING View Post
    How do you make a Mail live tile for each account?
    Open the mail app, right click on each account you want on start and "pin to start"

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      My ComputerSystem Spec
  10.    13 Nov 2015 #320
    Join Date : Aug 2015
    Posts : 128
    Win 10

    Quote Originally Posted by lx07 View Post
    Open the mail app, right click on each account you want on start and "pin to start"

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    ok but shouldn't the MAIL app show all instead of just one? Why do I need to make a individual live tile for every mail account. Seems backwards to me.
      My ComputerSystem Spec

 
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