Windows 10: Outlook 2010 not sending mail after upgrade - error 0x800CCC13 Solved

  1.    30 Jul 2015 #1

    Outlook 2010 not sending mail after upgrade - error 0x800CCC13


    Outlook 2010 wont send mail after the upgrade. I have deleted all accounts and reinstalled them but I still have the same problem.

    The mail just sits in the outbox. error 0x800CCC13

    Any help would be greatly appreciated,

    Many thanks

      My ComputerSystem Spec

  2.    30 Jul 2015 #2

    Just wanted to say that I have the exact same problem. When adding a new account the test-mail from the wizard gets sent through though. Started interactive mode on firewall (ESET smart security) and can see that both wizard and regular sending seems to use same ports so no problem there.
      My ComputerSystem Spec

  3. Posts : 91
    64-bit 10240 10 Pro
       30 Jul 2015 #3

    My Outlook 2010 worked just fine after I corrected the password.
      My ComputerSystem Spec

  4.    30 Jul 2015 #4

    mine worked after running sfc /SCANNOW on a command prompt as admin
      My ComputerSystem Spec

  5.    30 Jul 2015 #5

    Stuart has fixed his problem, and mine on Outlook 2013.

    I wonder why this is happening?
      My ComputerSystem Spec

  6.    05 Aug 2015 #6

    scf /scannnow from admin cmd fixed it on all 4 of my systems.
      My ComputerSystem Spec

  7.    04 Sep 2015 #7

    Thankk. Came across this post after a particularly hard day with other IT problems that have just been solved after a month. Then had the same Outlook problem. Followed instruction and problem has gone away. Keep [posting everyone as idiots like me depend on you
      My ComputerSystem Spec

  8. Posts : 1
    Windows 10 Pro x64
       08 Sep 2015 #8

    error code 0x8501001d

    i ran sfc /scannow & SFCFix.exe after receiving error code 0x8501001d in Windows 10 Mail App to fix it & seemed to find nothing to fix the error code. When i try to send, Receive or Sync my email from outlook the error code appears & says my connection had been the issue but everything used online never had or has a problem only outlook in the Mail App but outlook on seems to work perfectly. After continuously trying i gave up & rang Microsoft support & they stated that i had a lot of corrupt registry keys & tried to tell me i had to pay $149.99 USD to get it fixed & still they didnt even fix the error code. Yet thats the only problem i have with Windows 10 Pro x64 & i havent been able to find or fix it. I feel i should have kept Windows 8.1 x64 as it never had an error codes or any problems until i upgraded to Windows 10. I even tried a custom install erasing all the partitions but the error remained. Could it be a problem with the copy of my upgrade to Windows 10 or my Hard drive. I am hoping someone has solved or have a solution on how to fix the error code in Mail App i have tried fixing & googled every where & found no solution. Please help me.
    Outlook 2010 not sending mail after upgrade  - error 0x800CCC13 Attached Files
      My ComputerSystem Spec


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