Windows 10: Outlook 2013 Error 0x800CCC13 Cannot connect to the network Solved

Page 1 of 10 123 ... LastLast
  1.    30 Jul 2015 #1

    Outlook 2013 Error 0x800CCC13 Cannot connect to the network


    Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13 Cannot connect to the network

    • I've run ScanPST and fixed some errors
    • Tried starting Outlook in Safe Mode (Run | Outlook /safe)
    • Turned off Windows Firewall

    Still can't send.

    However, doing a test Send and Receive from the Outlook Account Settings did work.
      My ComputerSystem Spec

  2.    30 Jul 2015 #2

    First create a new shortcut to Outlook 2013. Right click/Run As Administrator. Send/receive.

    If it works, it tells that it is the permissions. Then Right click /Compatibility/ Privilege Level/ Run This Program As Administrator. Send/Receive.

    If it works, it tells that it is the permissions.

    You could just leave it, OR, do this: got to C drive/ Program Files/ Microsoft Office/ Office 15 Folder/ Right Click/ Properties/ Security/ Administrators and Users All Checked Full Control. This should fix it permanently. Send/receive.

    Does this help?

    Taken from > Sending reported error - 0x800CCC13. Cannnot connect to the network. - Microsoft Community
      My ComputerSystem Spec

  3.    30 Jul 2015 #3

    Windows Sniper said: View Post
    Does this help?
    Thanks, but I'd looked at that.

    I even deleted my Outlook Profile, although I then restored it from a registry export.
      My ComputerSystem Spec

  4.    30 Jul 2015 #4

    Have you tried setting up the profile from scratch?

    It may not be able to connect due to authentication which is stored incorrectly within the registry?
      My ComputerSystem Spec

  5.    30 Jul 2015 #5

    Just fixed the error!!!

    Try this command from an elevated command prompt (administrator)

    type - SFC /scannow

    It fixed some corrupt files from the install and emails now send!
      My ComputerSystem Spec

  6.    30 Jul 2015 #6

    Windows Sniper said: View Post
    Have you tried setting up the profile from scratch? ...
    Yes, just tried that
      My ComputerSystem Spec

  7.    30 Jul 2015 #7

    Windows 10 Outlook Error


    I have the same problem having upgraded last night.

    nigelmercier said: View Post
    Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13 Cannot connect to the network

    • I've run ScanPST and fixed some errors
    • Tried starting Outlook in Safe Mode (Run | Outlook /safe)
    • Turned off Windows Firewall

    Still can't send.

    However, doing a test Send and Receive from the Outlook Account Settings did work.
      My ComputerSystem Spec

  8.    30 Jul 2015 #8

    Stuart3380 - IŽd like to try that to see if it works for me, but not too techy, so could you tell me how I send an elevated prompt? where I go to do this? Thank you!

    stuart3380 said: View Post
    Just fixed the error!!!

    Try this command from an elevated command prompt (administrator)

    type - SFC /scannow

    It fixed some corrupt files from the install and emails now send!
      My ComputerSystem Spec

  9.    30 Jul 2015 #9

    Rachelfree said: View Post
    Stuart3380 - IŽd like to try that to see if it works for me, but not too techy, so could you tell me how I send an elevated prompt? where I go to do this? Thank you!
    In the search bar type CMD you will now see command prompt. Right click and run as administrator. the type the entry and press enter and let the scan run
      My ComputerSystem Spec

  10.    30 Jul 2015 #10

    Thanks Stuart3380, just tried that and it says I must be an administrator running a console session in order to use the sfc utility. This is my personal laptop, so do I somehow need to log in as the administrator (Thanks so much for your help by the way! )

    stuart3380 said: View Post
    In the search bar type CMD you will now see command prompt. Right click and run as administrator. the type the entry and press enter and let the scan run
      My ComputerSystem Spec


 
Page 1 of 10 123 ... LastLast

Related Threads
Outlook 2013 has the following labels/fields for "Phone numbers": Assistant Business Business 2 Business Fax Callback Car Company
How to Set Outlook 2013 to Automatically Download Images and Attachments When Outlook 2013 is first installed it is set by default in the Trust Center Settings to not download images and attachments within email bodies. This tutorial will show...
hi guys, anyone knowing a way (after reinstall of Office 2013 or recreate of an account) to keep the rules active. Even if i only remove the 2 accounts and reinstall them, i get the message that the rule cannot be executed and i have to create...
Hi there Finally got rid of Office 2013 but especially Outlook 2013 off W10 -- back to Outlook 2010 (and Office 2010). If you use IMAP Outlook 2013 is HOPELESS if you use different SMTP SENDING servers - it's totally NOT USER FRIENDLY to Local...
Hi there OUTLOOK 2013 -- what a DISASTER 1) Themes are Hideous (Ok I can live with that but it's not nice). 2) I don't like the menu bar items - All In caps -- looks hideous - I suppose I can live with that too. 3) If you are away from...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:25.
Find Us