Outlook 2013 Error 0x800CCC13 Cannot connect to the network

I am having the same problem not able to send emails from outlook have tried the SFC /scannow and it did not work. Getting very frustrated!!

I ran SFC twice. The first time it stopped. The second time it finished. The problem with Outlook was solved but seems to have returned today.

Diane S said:

I am having the same problem not able to send emails from outlook have tried the SFC /scannow and it did not work. Getting very frustrated!!

I have rerun sfc/scannow twice and no joy!!!

PatRecumbent said:

I ran SFC twice. The first time it stopped. The second time it finished. The problem with Outlook was solved but seems to have returned today.

The previous message was wrong. The problem did not reappear. Outlook is working properly. One side effect, also sound is back with the same solution.

marshallrh said:

Yes - that fix worked for me on two separate laptops. I'm most grateful.

I ran scannow - it found and fixed errors - but the inability to send messages from MS Outlook persisted.
So, I ran scannow again - no errors found.

Next thing I tried was to compare the Outlook output port number with my IS providers recommendations - the upgrade had changed the port - I put it back to the (recommended by Demon.co.uk) setting of 587 - Sending e-mail still blocked.

Then, on an illogical whim, I tried changing the sending encryption from SSL to TLS (not understanding either term!!)
Whopee !! !! - in communication with the World again.

In passing I should say that I spent about an hour in text communication with a Microsoft so-called Problem Solver earlier today- he did not mention ANY of the solutions found and published in this thread - nuff said
[but I did find out how to revert to Windows 8.1 if total despair set-in]

sfc/scannow (as administrator) worked first time for me. Thank you

Windows Sniper said:

Does this help?

Taken from > Sending reported error - 0x800CCC13. Cannnot connect to the network. - Microsoft Community

May I suggest that this is also posted with the other queries regarding email errors as well as running sfc

stuart3380 said:

Just fixed the error!!!

Try this command from an elevated command prompt (administrator)

type - SFC /scannow

It fixed some corrupt files from the install and emails now send!

This solution rocks - not only did it fix the Outlook issue, but several other miscellaneous and bothersome glitches!

Many thanks, Stuart.

I have notice the problem to and I manage to get around it by just using IE 11 and open outlook
through there by going to windows live in my favorites..

stuart3380 said:

Just fixed the error!!!

Try this command from an elevated command prompt (administrator)

type - SFC /scannow

It fixed some corrupt files from the install and emails now send!

SFC /scannow worked for me. Thanks very much! I wouldn't have guessed that one in a million years. It is amazing how flowed this Windows 10 upgrade process has been. This outlook problem is one of a long line of problems I have encountered.