Outlook 2013 Error 0x800CCC13 Cannot connect to the network

ltj22 said:

Here is another thing to try if you are still having Outlook problems..

Click start
Command prompt (ADMIN)
Type netsh press return
Type winsock reset press return
Restart windows.

SFC /scannow does not always fix it.......This worked for me..

Len:)

Been on Windows 10 for 3 weeks , this one fixed my Outlook 2013 sending/receiving problems.

Thanks !!

Nelsonseye said:

Just upgraded to Win10 from 7 & I've got the same problem as the rest of this thread ie unable to send emails in Outlook. I've tried to follow the advice & got stuck at point of trying to run SFC /Scannow as administrator. Took me a while to find how to do it (Windows 10) so pointer for anyone getting stuck like me. To run the command, you need to go to the Icon in bottom left of screen, ie in the taskbar. Click "All Apps". Scroll down to "Windows System" & click it. You then see "Command Prompt" which you can right click to Run as Administrator.

Even better news - SFC ran & has fixed the problem. Now on to the next Win 10 Problem - MS Money not working!

BRILLIANT! thanks Nelsonseye & Stuart. email now sending mails again.

Rachelfree said:

Thanks Stuart3380, just tried that and it says I must be an administrator running a console session in order to use the sfc utility. This is my personal laptop, so do I somehow need to log in as the administrator (Thanks so much for your help by the way! :) )

SFC /scannow worked for me as well.
Normally this command won't fix all errors in previous versions of Windows but in Win10 it said it had fixed them all so well pleased.

stuart3380 said:

Just fixed the error!!!

Try this command from an elevated command prompt (administrator)

type - SFC /scannow

It fixed some corrupt files from the install and emails now send!

Great! It worked for me. I was having the same issue since upgrading to windows 10.

My full Exchange email was working fine, but the additional IMAP mailboxes were generating the above error.

This fix worked.

stuart3380 said:

In the search bar type CMD you will now see command prompt. Right click and run as administrator. the type the entry and press enter and let the scan run

Thanks, this just worked perfectly for me!

:)
I used the scannow fix too.
I had to run it twice but it worked,

Thank you - great advice :)

stuart3380 said:

Just fixed the error!!!

Try this command from an elevated command prompt (administrator)

type - SFC /scannow

It fixed some corrupt files from the install and emails now send!

stuart3380 said:

Just fixed the error!!!

Try this command from an elevated command prompt (administrator)

type - SFC /scannow

It fixed some corrupt files from the install and emails now send!

It worked for me! Now my Outlook can send e-mails again!

stuart3380 said:

Just fixed the error!!!

Try this command from an elevated command prompt (administrator)

type - SFC /scannow

It fixed some corrupt files from the install and emails now send!

Thank you Stuart, found this thread on the web and it fixed my issues. Had to sign up to this to thank you, I can get some work done now!
Thank you!

Hey Stuart, you are a star. It worked like a charm. Thanks.

stuart3380 said:

In the search bar type CMD you will now see command prompt. Right click and run as administrator. the type the entry and press enter and let the scan run

Thanks Stuwart it worked perfect for me as well,
Louis