Windows 10: Outlook 2013 Error 0x800CCC13 Cannot connect to the network Solved

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  1.    30 Jul 2015 #21

    It Worked!!


    Gibbo said: View Post
    This worked for me Stuart. Cheers mate!
    Thank you all. My Outlook 2013 is sending attachments once again!!
      My ComputerSystem Spec

  2.    31 Jul 2015 #22

    sfc /scannow worked for me!


    Drossco
    Last edited by drossco; 31 Jul 2015 at 07:05. Reason: error in posting
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  3.    02 Aug 2015 #23

    woop woop worked for me. I am so happy as it has been doing my head in since I updated
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  4.    02 Aug 2015 #24

    stuart3380 said: View Post
    Just fixed the error!!!

    Try this command from an elevated command prompt (administrator)

    type - SFC /scannow

    It fixed some corrupt files from the install and emails now send!
    Yes - that fix worked for me on two separate laptops. I'm most grateful.
      My ComputerSystem Spec

  5.    03 Aug 2015 #25

    A big thank you Stuart for taking the time and trouble to share your solution and enabling old wrinklies like myself to get re-connected to the outside world.
      My ComputerSystem Spec

  6.    03 Aug 2015 #26

    How to right click the Command Programme


    stuart3380 said: View Post
    Did you right click the Command programme and click run as Administrator? As it is your own laptop and if you are the only user you are the administrator.
    Just upgraded to Win10 from 7 & I've got the same problem as the rest of this thread ie unable to send emails in Outlook. I've tried to follow the advice & got stuck at point of trying to run SFC /Scannow as administrator. Took me a while to find how to do it (Windows 10) so pointer for anyone getting stuck like me. To run the command, you need to go to the Icon in bottom left of screen, ie in the taskbar. Click "All Apps". Scroll down to "Windows System" & click it. You then see "Command Prompt" which you can right click to Run as Administrator.

    Even better news - SFC ran & has fixed the problem. Now on to the next Win 10 Problem - MS Money not working!
    Last edited by Nelsonseye; 03 Aug 2015 at 15:59.
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  7.    03 Aug 2015 #27

    nigelmercier said: View Post
    Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13 Cannot connect to the network

    • I've run ScanPST and fixed some errors
    • Tried starting Outlook in Safe Mode (Run | Outlook /safe)
    • Turned off Windows Firewall

    Still can't send.

    However, doing a test Send and Receive from the Outlook Account Settings did work.
    I am using outlook2010 and have no problems. I works perfectly for me.
      My ComputerSystem Spec

  8.    03 Aug 2015 #28

    I am using outlook2010 and have no problems. I works perfectly for me.
      My ComputerSystem Spec

  9.    04 Aug 2015 #29

    Brilliant help. It worked for me. I have been awake all night worrying about this, now this morning, solved in 20 mins. Looking at the log file, perhaps this has also fixed other potential problems. Smile Smile Smile Derek
      My ComputerSystem Spec

  10.    04 Aug 2015 #30

    - SFC /scannow cleared the problem for me


    I'd the problem on my laptop and desktop - both clean installed with Windows 10 and running Office 2010. I'd tried disabling add-ins, starting in safe mode, running as administrator, creating a new profile and running repair from installation disk to no avail.

    Thanks for this Stuart - worked a charm on both PCs.

    Jim
      My ComputerSystem Spec


 
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