Office 365 Outlook will not send emails since update to win 10

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  1. Posts : 2
    Windows 10
       #1

    Office 365 Outlook will not send emails since update to win 10


    Since updating to Windows 10 my Office 365 Outlook will not send emails - error unable to connect to network - yet it receives them OK and if I go to account settings and use 'Test' it sends and receives OK this is true of all my accounts, Hotmail, gmail and two domain accounts. All can be set up and work from the new Mail App. Have run online repair of Office 365 and rebooted to no avail, anyone any ideas
      My Computer


  2. Posts : 8
    windows 10
       #2

    Just fixed the error!!!

    Try this command from an elevated command prompt (administrator)

    type - SFC /scannow

    It fixed some corrupt files from the install and emails now send!
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    all fixed


    stuart3380 said:
    Just fixed the error!!!

    Try this command from an elevated command prompt (administrator)

    type - SFC /scannow

    It fixed some corrupt files from the install and emails now send!
    Stuart, thanks for that worked a treat.
      My Computer


  4. Posts : 10,734
    Windows 11 Workstation x64
       #4

    Thanks, my outlook 2010 has been the same for the last few days and I hadn't had time to investigate a fix.

    All working now
      My Computers


  5. Posts : 8
    windows 10
       #5

    your welcome
    jsel said:
    Stuart, thanks for that worked a treat.
      My Computer


  6. Posts : 3
    windows 10
       #6

    worked for me as well, big thanks!
      My Computer


  7. Posts : 1
    windows 10
       #7

    Thank you, I thought I was going mad but this works for me
      My Computer


  8. Posts : 2
    Windows 10 Pro x64
       #8

    stuart3380 said:
    Just fixed the error!!!

    Try this command from an elevated command prompt (administrator)

    type - SFC /scannow

    It fixed some corrupt files from the install and emails now send!
    Apologies for appearing a bit dumb, but are you saying go into command prompt to where the Hotmail OST file is and then run SFC /scannow ? ( I have Office/Outlook 2013)
      My Computer


  9. Posts : 7
    windows 10
       #9

    thanks for that sorted mine as well
      My Computer


  10. Posts : 2
    Windows 10 Pro x64
       #10

    Yup, SFC option worked for me too. Many thanks for that.

    No need to find the path within the CMD prompt window for the hotmail OST file before running it. It runs through all Windows files and fixes any corrupt files.
      My Computer


 

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