1.    2 Weeks Ago #1
    Join Date : Jul 2016
    Posts : 338
    Windows 10 Pro

    Video doesn't work on 'Fox News Insider'


    All I see is a black screen - no message. I'm thinking that I may not have the video app I need to view all videos. However, I don't have this problem on any other ssite. Any idea on what I can try? Thank you.
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    What browser are you using?
      My ComputerSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Jul 2016
    Posts : 338
    Windows 10 Pro
    Thread Starter

    Chrome
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Oct 2014
    Posts : 361
    Win 10 Home Build 1709 16299.19 64bit

    Same on all browsers ?
      My ComputerSystem Spec
  5.    2 Weeks Ago #5
    Join Date : Jul 2016
    Posts : 338
    Windows 10 Pro
    Thread Starter

    Appears to be on Chrome - and not Internet Explorer or Firefox.
      My ComputerSystem Spec
  6.    2 Weeks Ago #6
    Join Date : Oct 2014
    Posts : 361
    Win 10 Home Build 1709 16299.19 64bit

    Strange it is only one site.

    Reset Chrome to see it any difference, or maybe save bookmarks and reinstall. (Settings/Advanced/Scroll to bottom of page for "Reset")
      My ComputerSystem Spec
  7.    2 Weeks Ago #7
    Join Date : Jul 2016
    Posts : 338
    Windows 10 Pro
    Thread Starter

    What will I lose if I reset? Extensions? Saved Passwords and Usernames?
      My ComputerSystem Spec
  8.    2 Weeks Ago #8
    Join Date : Oct 2014
    Posts : 361
    Win 10 Home Build 1709 16299.19 64bit

    Quote Originally Posted by Nisko View Post
    What will I lose if I reset? Extensions? Saved Passwords and Usernames?
    Yes, and possibly some extensions. Bookmarks can be exported to html file.

    Try this. Download Chrome Canary (which can run the the same time with Chrome) to see if it displays the site. If it does, this would indicate need to reset/reinstall Chrome.

    https://www.google.com/chrome/browser/canary.html
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  9.    2 Weeks Ago #9
    Join Date : Jul 2016
    Posts : 338
    Windows 10 Pro
    Thread Starter

    Canary has the same issue. Of course, I believe all extensions are linked.
      My ComputerSystem Spec
  10.    2 Weeks Ago #10
    Join Date : Jul 2016
    Posts : 338
    Windows 10 Pro
    Thread Starter

    Just looked and all my Chrome extensions are unchecked in Canary. Something else must be stopping the video in Chrome.
      My ComputerSystem Spec

 


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