Windows 10: Mail not adding email properly. Solved

  1. Posts : 85
    Windows 7 Ultimate x64 | Windows 10 Home x64
       21 Sep 2017 #1

    Mail not adding email properly.

    So in a nutshell I had to reformat due to a booting issue. I know my email address, password, pop3 ports and mail servers. I can't get it to work again. I downloaded Windows Live Mail for Essentials 2012 and it freaking works just fine but Windows 10 Mail won't?

    It was literally working before I reformatted. So if I have a POP3 Email with incoming and outgoing ports where do I put this information in?

    My mailing address is an insightbb account. GMAIL works on it just fine but this won't. Please help me.

    I was using the wrong password....I am incredibly stupid.
    Last edited by RECONBunny; 06 Oct 2017 at 19:45.
      My ComputerSystem Spec

  2.    22 Sep 2017 #2

    Add or Delete Account in Windows 10 Mail app Windows 10 Browsers Email Tutorials

    Possibly para 11. Have you managed to configure your server details in Mail?

    Note- I don't use the Mail app myself.

    Perhaps if you can post some appropriately edited screenshots someone might be able to advise further.
      My ComputerSystem Spec

  3. Posts : 605
    Windows 10 Pro 64bit
       22 Sep 2017 #3

    Under the mail app the port settings are added at the end of the server settings.
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  4. Posts : 2,651
    W10 Pro + W10 Preview
       22 Sep 2017 #4

    Click on Windows Mail...Accounts....Add Account....Other Account Pop Imap (in your case).....enter e-mail address and password for the account or accounts that you wish to add...that's need to enter server settings
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  5. Posts : 626
    Windows 10
       22 Sep 2017 #5

    You don't put in any server ports, just incoming & outgoing server names appear, at least they do on mine. You may have to fiddle about with Authentication and SSL tick boxes.
    It may take sometime to think about it, and you may need several goes but eventually it will work.

    Mine is a very old ISP provided Email service. But it does work (muddles thru eventually...).

    I use Windows 10 Mail App with 6 Accounts.
    You do see server ports with Gmail, Yahoo Mail, but not with Outlook Mail and my ISP provided one.
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  6. Posts : 85
    Windows 7 Ultimate x64 | Windows 10 Home x64
    Thread Starter
       24 Sep 2017 #6

    Well no matter what I do I cannot get this to work.

    For the sake of this my e-mail is: with a password of "notmypassword"

    The POP3 information is: [Incoming] [Port: 995] [outgoing] [Port: 465]

    I know for a FACT this is my information and it worked before I reformatted but I simply CANNOT get this working.

    With this basic information I have the email in question working flawlessly in Windows Live Mail but not a modern cutting edge Windows Mail??

    I changed incoming and outgoing to like it is in my phone and Windows Live Mail which recieve no problem. It's syncing and saying fetching mail maybe I need to let it run for a long time?

    Nope it stopped...what the **** Microsoft.

    I contacted MS Support and got someone who is obviously stationed somewhere other than America. But they said in a nut shell "I understand your problem, we are not Email Support"

    So I simply told them it was working about 4 days ago before I re-installed Windows 10. But now it doesn't and that they need to add ****ing server ports to their Email client.
    Last edited by RECONBunny; 24 Sep 2017 at 03:32.
      My ComputerSystem Spec

  7. Posts : 2,651
    W10 Pro + W10 Preview
       24 Sep 2017 #7

    Open Windows the account under Accounts you wish to connect....then click on rotating figure as shown to synchronise.
    Prior to doing the above.....Have you followed my instructions as in post #4?
    Attached Thumbnails Attached Thumbnails acc.jpg  
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  8. Posts : 605
    Windows 10 Pro 64bit
       24 Sep 2017 #8

    Try these settings which I’ve found:
    Username: Your username
    Server hostname:
    Server port: 110
    Authentication: Password
    SSL/TLS: No

    Username: Your username
    Server hostname:
    Server port: 465
    Authentication: Password
    SSL/TLS: Yes

    I’ve been searching for you & many sites seem to say that insightbb has closed,
    Last edited by Bastet; 24 Sep 2017 at 07:50.
      My ComputerSystem Spec

  9. Posts : 626
    Windows 10
       24 Sep 2017 #9

    Um, looks like you should have changed sometime ago to Time Warner.
      My ComputerSystem Spec

  10. Posts : 85
    Windows 7 Ultimate x64 | Windows 10 Home x64
    Thread Starter
       24 Sep 2017 #10

    Bastet said: View Post
    Try these settings which I’ve found:POPUsername: Your usernameServer hostname: mail.insightbb.comServer port: 110Authentication: PasswordSSL/TLS: NoSMTPUsername: Your usernameServer hostname: mail.insightbb.comServer port: 465Authentication: PasswordSSL/TLS: YesI’ve been searching for you & many sites seem to say that insightbb has closed, When will our emails no longer work... - Welcome to the Community Forums
    Helmut said: View Post
    Um, looks like you should have changed sometime ago to Time Warner.
    I am aware that insight was bought by TWC and turned into Spectrum but they grandfathered in those accounts. I still get emails for it on my iPhone and Windows Live Mail (Yes from WLE 2012 which was designed for Vista/7 is working better than a modern Windows 10 Mail app)

    Also Windows 10 Mail doesn't have an option to add port numbers. That is another one of the biggest issues I have with this.
      My ComputerSystem Spec


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