Video Playback Problem

  1. Mr Ed's Avatar
    Posts : 225
    Wndows 10

    Video Playback Problem

    I'm getting an error message quite frequently when I try to play a video on almost any website, such as YouTube The message reads: An error occurred. Please try again later. (Playback ID:_VBAMBUYe5vqHN9kc6C). My Internet connection seems OK. I tried Googling the ID but couldn't get an answer. Any idea what can be causing this? Thanks.
    Toshiba L55 series laptop
    W10 version 1703
      My Computer

  2. pepanee's Avatar
    Posts : 1,462
    Windows 10 Professional

    Which internet browser are you using?

    Windows 10 has two built in browsers. If you're using Edge, try using Internet Explorer and vice versa. If you're using a non-Microsoft browser, then try those 2 browsers. Does the video on YouTube play in a different internet browser? Let's try to narrow down to see if it's your internet browser that's doing this.
      My Computer

  3. Mr Ed's Avatar
    Posts : 225
    Wndows 10
    Thread Starter

    Thanks, Pepanee. I'll try that as soon as I get time and let you know.
    Update: Everything appears normal now. Let's see if problem returns. I'm thinking perhaps a situation with my Internet provider.
    Last edited by Mr Ed; 06 Sep 2017 at 16:30.
      My Computer


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