Windows 10: Missing email

  1.    02 Sep 2017 #1

    Missing email

    I used to have two emails and I have an email that is missing after a reinstall, when I go to add contact and enter the email address it says I already have one with the same name but I cannot see where I can make it appear again alongside my main email.
    I have my microsoft account email and that is ok but how do I get my other email back Please.
      My ComputerSystem Spec

  2.    03 Sep 2017 #2

    Hello, for anyone to answer you will need to be a lot clearer, I'm afraid.

    1. Are you using an email client (program)- if so which one? E.g. Mail, Mailbird, Thunderbird, Outlook....
    2. Do you use a browser to access your email?

    I used to have two emails
    Do you mean
    a. two separate emails which people have sent you
    b. two separate email accounts?
      My ComputerSystem Spec

  3.    03 Sep 2017 #3

    Hi thanks for the reply I use and I added a btinternet address on it and I had an outlook address on it but its the outlook address that is not showing up. I went on to the outlook site and there is nothing in there. As you have guessed it is an outlook client I am using and I want to put the outlook address in my address's, I have tried to add the address but it says I already have one with that name and wont let me.
    Now I don't know what to do. Hope you can help please.
      My ComputerSystem Spec

  4. Posts : 8,985
    Windows 10 Pro x64 Build 1803
       05 Sep 2017 #4

    Hi Len.

    Still a little confusion here.

    It appears you use an email address something like, correct?

    Are you using a browser (edge, Chrome, Firefox) to get your mail, a Windows 10 app or Office Outlook 20xx software to access your mail?

    It sort of sounds like you use a browser and log into You did this and added another email account from btinternet, something like

    Once you added this account you can no longer see your account and this is what you are trying to add back in but it is saying it is already there. (Am I even close).

    Can you post a screen shot of your inbox. Gentle erase actual email address so we don't see your address.

    You can use MS Paint to doctor.

    Here is the tutorial on posting screen shots.
    How to Upload and Post Screenshots and Files at Ten Forums

      My ComputerSystem Spec


Related Threads
Hi everyone: I need to be able to choose my default email client to Outlook if possible so I can have it work ok with an application that needs to 'see' the default email client in order to send emails via it (It sends invoices as attachment and is...
I didn't notice this before today. I'm running the 64 bit version of Windows 10 Pro, fully up to date, as well as the latest version of Windows Live Mail. I have a bunch of storage folders that I've created for email, so my actual inboxes are pretty...
Solved Email Script Missing in Browsers and Email
Outlook inbox emails not showing any script when I open them when I use the windows store app but everything works on
Email contacts missing in Browsers and Email
I have downloaded Windows 10 and synced my Gmail and Cox email accounts but none of the contacts have shown up.
* Select all . I think I know why this happened (converging the desktop and mobile interfaces, and reflecting the bias against select all in mobile email apps) -- but it still dramatically impairs app functionality. Mystifying that MS would not...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:48.
Find Us